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True Traveller Reviews

4.8 Rating 1,884 Reviews
98 %
of reviewers recommend True Traveller
Read True Traveller Reviews

About True Traveller:

True Traveller - Travel Insurance designed by Travellers

When travelling overseas, the one thing you should never skimp on is your travel insurance cover, as should things go wrong you want the very best cover for you and your possessions.

At The True Traveller, we’re used to advising people on travelling all around the world, and due to feedback from our customers we’ve changed our insurance website, made it even better value and extended the range of products.

On Single Trips, we offer three Policies called True Value, Traveller and Traveller Plus. True Value is designed for travellers under 40 years of age, and is designed for last minute travellers and backpackers. The Traveller policy, our most popular, is designed for holiday makers and adventurous travellers alike, and Traveller Plus gives enhanced medical and cancellation cover.

On our Multi Trip Policies, again we offer the Traveller policy valid for unlimited trips throughout the year for durations up to 30 days, and the Traveller Plus policy which offers enhanced cover for unlimited trips lasting up to 70 days. We also have a budget True Value Policy for travellers under 40 years of age.

We’ve tried to get the prices as keen as possible on all our insurances. This means on the Single Trip and Multi-Trip you have the option to exclude Baggage Cover as this may well be covered in your Home Contents insurance; you also have the option to add-in different activity packs. The Traveller Pack covers 92 of the regular holiday activities which you will get involved in, and covers clerical/non-manual work as standard. The Adventure Pack covers a further 41 activities and is designed for the more adventurous traveller and backpacker, covering trekking to 4,600m, as well as volunteer work and manual work. The Extreme and Ultimate Packs covers all the more extreme and ultimate adventures. The Extreme covers trekking over 4,600m to any altitude, as well as Scuba Diving to 50M. The Ultimate covers Hang Gliding, Mountaineering and Polo to name just three of the Ultimate adventures!

Visit Website

Phone:

020 3822 0200

Email:

insurance@truetraveller.com

Location:

6 Drakes Courtyard,
Kilburn High Road,
London
London Borough of Brent
NW6 7JR

Anonymous
Anonymous  // 01/01/2019
You can trust Truetraveler!They are always there for you in difficult times!
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Posted 4 years ago
Really quick and easy to use
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Posted 4 years ago
We have used True Traveller for both a 6 month backpacking trip around South America and a shorter trip within Europe. Thankfully we haven't needed to make a claim, but we love True Traveller because their process (and website) is so much clearer than other providers we looked at. Highly recommended, with comprehensive cover.
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Posted 4 years ago
Easy to make, offers the option "already traveling", very high covers.
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Posted 4 years ago
They are very transparent in what their insurance covers. Customisable, a lot of options, you don't have to pay for options you wouldn't need. Excellent price-quality ratio. I haven't had to perform any claims yet myself, but have heard from several sources they provide excellent service.
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Posted 4 years ago
I did not use the insurance luckily, so I cannot review the assistance service. But I can review the process of acquiring it. It was fast, clear and easy. And after getting the insurance, I can say that it was stated quite clear how to proceed in case of an emergency. I feel comfortable having it during my trip.
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Posted 4 years ago
Easy to book and extend. Haven't found another insurance that shows you this clearly what is covered and gives you multiple options to expand your cover if necessary. Used it 3 times so far, never had any issues
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Posted 4 years ago
This is the second year running. Friction-less experience when taking out a policy online. Great coverage and fair price. Haven't had a claim yet so can't comment on that.
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Posted 4 years ago
An easy, streamlined process that gives me the peace of mind to travel with confidence.
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Posted 4 years ago
Applying for this health insurance was so easy! The layout and simple structure was just what I needed as there can be so many things to organise when you travel and it can be stressful! So when companies make things easy and cost effective for you it is greatly appreciated!
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Posted 4 years ago
Great insurance provider for people already travelling with flexible plans. Not the worst prices either!
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Posted 4 years ago
I've had only positive experiences with TrueTraveller. Easy to communicate & good value for money!
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Posted 4 years ago
Very easy to make a decision on which cover to choose
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Posted 4 years ago
True Traveller is the BEST travel insurer I have ever used. I’m a repeat customer and I've booked world wide insurance twice. For ski seasons in places like Canada they are the most comprehensive packages I’ve found that also include off piste for up to 6 months +. I had a bad accident last year abroad in the US falling down a flight of stairs. The communication and ease of providing proof of medical bills was very convenient and all done quickly on my mobile by just sending photos of my receipt. My expenses were deposited in my account as early as the next day. The phone support is unrivalled. Long story short. You can’t go wrong with True Traveller- you will feel fully supported at every turn and this is what makes me a repeat customer.
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Posted 5 years ago
Have used True Traveller several times to purchase my travel insurance. Always get a decent price, and good options to add additional coverage for activities and gadgets. Thankfully have never had to claim yet, but always better to be prepared just in case!
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Posted 5 years ago
Easy and visually very simple website, liked the process of getting the insurance. But this is all I can rate for now because nothing has happened and I haven't made a claim yet. Thankfully! Seems to be a nice insurer.
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Posted 5 years ago
True Traveller is one of the few companies who will insure you while you’re travelling and will insure older travellers. I’ve always found them to be friendly, helpful and ‘can-do’, plus their premiums are very reasonable compared with other companies. I used to trawl the Internet searching for a better deal, but now I just go straight to True Traveller as I know I’ll get a good deal with great customer service.
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Posted 5 years ago
The website was very easy to use. Planning my move to Canada has been a very challenging task, however it was made far easier by this easy-to-navigate site. The team have been very responsive and sent all relevant documents right away! Thank you TT!
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Posted 5 years ago
Thorough, user friendly and highly recommended by various friends/family members. No hidden agendas and very explanatory, you know exactly what you’re getting for your money. I’m travelling to Canada on a working holiday visa and didn’t even contemplate using another company. Thank you.
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Posted 5 years ago
Solid! Been using for years.
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Posted 5 years ago
True Traveller is rated 4.8 based on 1,884 reviews