True Traveller Reviews

Name: True Traveller
Address: 6 Drakes Courtyard, Kilburn High Road, London, London Borough of Brent
Rating: 4.83

4.8 Rating 1,935 Reviews

98 %

of reviewers recommend True Traveller

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About True Traveller:

True Traveller - Travel Insurance designed by Travellers

When travelling overseas, the one thing you should never skimp on is your travel insurance cover, as should things go wrong you want the very best cover for you and your possessions.

At The True Traveller, we’re used to advising people on travelling all around the world, and due to feedback from our customers we’ve changed our insurance website, made it even better value and extended the range of products.

On Single Trips, we offer three Policies called True Value, Traveller and Traveller Plus. True Value is designed for travellers under 40 years of age, and is designed for last minute travellers and backpackers. The Traveller policy, our most popular, is designed for holiday makers and adventurous travellers alike, and Traveller Plus gives enhanced medical and cancellation cover.

On our Multi Trip Policies, again we offer the Traveller policy valid for unlimited trips throughout the year for durations up to 30 days, and the Traveller Plus policy which offers enhanced cover for unlimited trips lasting up to 70 days. We also have a budget True Value Policy for travellers under 40 years of age.

We’ve tried to get the prices as keen as possible on all our insurances. This means on the Single Trip and Multi-Trip you have the option to exclude Baggage Cover as this may well be covered in your Home Contents insurance; you also have the option to add-in different activity packs. The Traveller Pack covers 92 of the regular holiday activities which you will get involved in, and covers clerical/non-manual work as standard. The Adventure Pack covers a further 41 activities and is designed for the more adventurous traveller and backpacker, covering trekking to 4,600m, as well as volunteer work and manual work. The Extreme and Ultimate Packs covers all the more extreme and ultimate adventures. The Extreme covers trekking over 4,600m to any altitude, as well as Scuba Diving to 50M. The Ultimate covers Hang Gliding, Mountaineering and Polo to name just three of the Ultimate adventures!

Visit Website

Phone:

020 3822 0200

Email:

insurance@truetraveller.com

Location:

6 Drakes Courtyard,
Kilburn High Road,
London
London Borough of Brent
NW6 7JR

True Traveller 5 star review on 11th February 2023

Mr McConnell

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to book online, had to change my dates after booking and was very straightforward to do so.”

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Posted 4 years ago

“Affordable and straightforward insurance. I also liked how easy and clear the process was of obtaining this travel insurance. Everything from making a claim, extending to finding more info can be done online which makes it perfect for today’s travellers.”

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Posted 4 years ago

“We just paid for the insurance. Everything is fine.”

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Posted 4 years ago

“Great customer service . I have had a policy in the past and although wasn't able to claim when I wanted to but going to give True Traveller one more go as the customer service is really good.”

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Posted 4 years ago

“Very quick to purchase. Easy site to navigate and everything is clear and understandable.”

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Posted 4 years ago

“An 'easy to use' way to extend your travel insurance and very helpful and easy claims experience should you need to use the insurance. Thank you.”

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Posted 4 years ago

“Quick and easy to complete fields, glad there’s someone out there that offers insurance if you’re already on your holiday - gives me piece of mind for the rest of our stay”

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Posted 4 years ago

“Quick and straightforward. Someone always answers quickly and are friendly.”

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Posted 4 years ago

“Clear website easy to get around full information set out simply”

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Posted 4 years ago

“I am with TT for years and always been happy with what I got for my money. The cover is great value and service is amazing. I only had one claim in those years but the process was smooth, operator polite and I got my money on account within days. For me as a traveller this is a top prodict and must have ;)”

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Posted 4 years ago

“Quick and easy to choose the policy right for you. I was already abroad so loved that they had an option for this. Price was very reasonable as well.”

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Posted 4 years ago

“The only company we could find who are being sensible about covid cover & FCO travel advice. Very responsive and helpful on the phone too.”

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Posted 4 years ago

“Always easy to take and or renew a policy. Luckily I have never had to use them in an emergency but would feel peace of mind having them as insurers if I do.”

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Posted 4 years ago

“Very efficient and flexible with making sure you are covered for whatever you need! Very easy to extend and a pleasure to communicate with. You will feel secure with True Traveller!”

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Posted 4 years ago

“A bit expensive but it seems to be worth the price especially as it covers covid”

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Posted 4 years ago

“Super easy and straightforward service, no hidden terms and conditions or costs. Overall very good experience”

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Posted 4 years ago

“Easy to use website and was able to purchase while already on holiday in order to cover ourselves while using quad bikes.”

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Posted 4 years ago

“True Traveller have a great chat service with employees who are very knowledgeable. I appreciate the clear information on the website and the manner of the staff.”

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Posted 4 years ago

“Very easy buying process, straightforward explanations of coverage”

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Posted 4 years ago

“Easy process, easy to understand. Basically it's an insurance for if you might run into huge bills during a trip, mainly because of health issues and accidents. Because of deductibles, smaller invoices will still be paid by yourself. And luggage insurance is also not a solution if you have expensive equipment. This is a safety net form accidents and big health issues.”

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Posted 4 years ago

Hi there Thanks for your review. If you don't want to pay any deductible at all, you can choose to waive this for a small additional premium. It's actually the very first option you see when you take a policy out; before even the premium! If you would like to add the zero excess on, just contact us as we can still add this on if a policy hasn't already started. The True Traveller

Posted 4 years ago

True Traveller is rated 4.8 based on 1,935 reviews