True Traveller Reviews

Name: True Traveller
Address: 6 Drakes Courtyard, Kilburn High Road, London, London Borough of Brent
Rating: 4.83

4.8 Rating 1,886 Reviews

98 %

of reviewers recommend True Traveller

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About True Traveller:

True Traveller - Travel Insurance designed by Travellers

When travelling overseas, the one thing you should never skimp on is your travel insurance cover, as should things go wrong you want the very best cover for you and your possessions.

At The True Traveller, we’re used to advising people on travelling all around the world, and due to feedback from our customers we’ve changed our insurance website, made it even better value and extended the range of products.

On Single Trips, we offer three Policies called True Value, Traveller and Traveller Plus. True Value is designed for travellers under 40 years of age, and is designed for last minute travellers and backpackers. The Traveller policy, our most popular, is designed for holiday makers and adventurous travellers alike, and Traveller Plus gives enhanced medical and cancellation cover.

On our Multi Trip Policies, again we offer the Traveller policy valid for unlimited trips throughout the year for durations up to 30 days, and the Traveller Plus policy which offers enhanced cover for unlimited trips lasting up to 70 days. We also have a budget True Value Policy for travellers under 40 years of age.

We’ve tried to get the prices as keen as possible on all our insurances. This means on the Single Trip and Multi-Trip you have the option to exclude Baggage Cover as this may well be covered in your Home Contents insurance; you also have the option to add-in different activity packs. The Traveller Pack covers 92 of the regular holiday activities which you will get involved in, and covers clerical/non-manual work as standard. The Adventure Pack covers a further 41 activities and is designed for the more adventurous traveller and backpacker, covering trekking to 4,600m, as well as volunteer work and manual work. The Extreme and Ultimate Packs covers all the more extreme and ultimate adventures. The Extreme covers trekking over 4,600m to any altitude, as well as Scuba Diving to 50M. The Ultimate covers Hang Gliding, Mountaineering and Polo to name just three of the Ultimate adventures!

Visit Website

Phone:

020 3822 0200

Email:

insurance@truetraveller.com

Location:

6 Drakes Courtyard,
Kilburn High Road,
London
London Borough of Brent
NW6 7JR

True Traveller 5 star review on 11th February 2023

Mr McConnell

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great value for money and encompasses everything that you could possibly need on your travels! There are options to include any activity or eventuality that might arise while you are enjoying yourself abroad! It was very easy to contact True Traveller whenever I had any questions which was hugely beneficial. The team was extremely helpful and made the whole process of buying insurance very simple. Another benefit of using True Traveller is that you can buy it at any stage of your travels and allows you to be insured despite already starting your adventures. Would 100% recommend due to their simple format that make it very clear what is included and ensures that everything you could possibly want is covered.”

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Posted 5 years ago

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Posted 5 years ago

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Posted 5 years ago

“I travel so often and also often forget to take out travel insurance before I leave home so I find True Traveller super helpful as you can be honest that you’re already overseas! I’ve only claimed once but they were very quick and responsive. Highly recommended.”

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Posted 5 years ago

“Quick and easy to get a quote and purchase online. Offers a lot of benefits for people who are travelling for a long period of time, especially those who are backpacking. Hopefully I shouldn't need to make a claim!”

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Posted 5 years ago

“Easy to use and very efficient. Good value for us as we forgot to set up insurance for our daughter before she went on a year abroad and we were able to set it up anyway.”

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Posted 5 years ago

“Very comprehensive insurance and easy to get a good quote for all activities you could possible do on a holiday. Used for a short 2 week holiday and 2 years in Canada both simple and good value for money.”

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Posted 5 years ago

“I'm using true traveler insurance since 2017 to all my travels. "touch the wood" I had to make the claim only ones for my dentist appointment, but i was resolved very quickly and in 2 weeks I got the money back. they have lots of options for different trips and different travel style so everyone can find type it suits best.”

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Posted 5 years ago

“Super convenient that it is possible to get covered once already abroad! Gives me a peace of mind while traveling and also offers a solid plan B for the times that I don't plan far enough in advance. (Luckily) haven't made a claim, so can not say how this process is - hope I never have to find out!”

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Posted 5 years ago

“I have made a claim twice and both times it was simple and the money was paid quickly and easily. I love this insurance. They are easy to contact and they do what they say they will. Perfect:-)”

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Posted 5 years ago

“Quick and easy to understand and k ow what you can get cover for and nice and simple to use so you can't get confused with what is included in your insurance”

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Posted 5 years ago

“If you are on either a short or longer trip Truetraveller is the way to go for insurance! Personally I like that how easy the applying process is and you can take it any time of the trip. We've had fortunately only minor health issues, but Truetraveller covered them also! I highly recommend Truetraveller insurance for your adventures!”

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Posted 5 years ago

“Really simple sign up procedure with competitive rates”

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Posted 5 years ago

“Before the trip - The website is as clear as water. Everything from the cover costs to the covered activities is easily viable and one does not need to read the small letter. All the activities I considered doing are covered and the list is very exhaustive! The variety of customization on your insurance package is on point. Finally, the price is very reasonable, other climbing insurance were almost twice the cost. Will review again after my trip if I do need to make use of it.”

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Posted 5 years ago

“True traveller is simple and easy to use. Tailoring the sort of insurance I needed and adding on any extras was uncomplicated and stress free. It was also very quick! Highly recommend for two year worldwide cover as this is something that not many travel agencies/insurers offer.”

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Posted 5 years ago

“True Traveller has been very easy and straight forward. I got accepted on the International Experience Canada 2 year Visa (IEC) Great cost with great cover for my job as a personal trainer /S&C Coach and also playing Semi Pro Soccer over here I needed cover and TrueTraveller offered the best leaving me to feel very comfortable about my safety while away from the UK. Not only did I purchase 2 years I have decided to stay in Canada and as I apply for my permanent residency True Traveller makes it very easy to extend your policy with a 10% discount! Wow, thank you TrueTraveller - Highly recommend Leanne”

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Posted 5 years ago

“I've been using True Traveller for a few years now for many reasons. I can start and continue my cover whilst already abroad, their website is by far the easiest in the market to navigate and I've had a great experience with their support team. Also, compared to other similar companies I've found True Traveller to be more cost effective, without losing any important benefits. Great coverage, great price, great service!”

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Posted 5 years ago

“Easy process of buying and was clear what was included.”

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Posted 5 years ago

“I’ve used this company for 3 years. Nothing to complain about. Good experience”

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Posted 5 years ago

“My experience with true traveller has been nothing but exceptional this far, they're plans are not too pricey, have great coverage and are the perfect thing for an individual travelling across the globe. I had to make a claim in late 2018 for an injury which required me to go to hospital and undergo several scans which resulted in a sizeable hospital bill. This was the first time I've ever had to make a claim so I rang TrueTraveller to understand the process that I had to go through. The agent on the other end of the phone was calm and professional and was able to give me the information I needed to begin the claim. Once all the documents were sent I got responses from truetraveller telling me they had been received and the payment came back to me in a number of weeks. I would reccomend them to anyone wanting to travel safley without breaking the bank!”

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Posted 5 years ago

True Traveller is rated 4.8 based on 1,886 reviews