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True Traveller Reviews

4.8 Rating 1,966 Reviews
98 %
of reviewers recommend True Traveller
Read True Traveller Reviews

About True Traveller:

True Traveller - Travel Insurance designed by Travellers

When travelling overseas, the one thing you should never skimp on is your travel insurance cover, as should things go wrong you want the very best cover for you and your possessions.

At The True Traveller, we’re used to advising people on travelling all around the world, and due to feedback from our customers we’ve changed our insurance website, made it even better value and extended the range of products.

On Single Trips, we offer three Policies called True Value, Traveller and Traveller Plus. True Value is designed for travellers under 40 years of age, and is designed for last minute travellers and backpackers. The Traveller policy, our most popular, is designed for holiday makers and adventurous travellers alike, and Traveller Plus gives enhanced medical and cancellation cover.

On our Multi Trip Policies, again we offer the Traveller policy valid for unlimited trips throughout the year for durations up to 30 days, and the Traveller Plus policy which offers enhanced cover for unlimited trips lasting up to 70 days. We also have a budget True Value Policy for travellers under 40 years of age.

We’ve tried to get the prices as keen as possible on all our insurances. This means on the Single Trip and Multi-Trip you have the option to exclude Baggage Cover as this may well be covered in your Home Contents insurance; you also have the option to add-in different activity packs. The Traveller Pack covers 92 of the regular holiday activities which you will get involved in, and covers clerical/non-manual work as standard. The Adventure Pack covers a further 41 activities and is designed for the more adventurous traveller and backpacker, covering trekking to 4,600m, as well as volunteer work and manual work. The Extreme and Ultimate Packs covers all the more extreme and ultimate adventures. The Extreme covers trekking over 4,600m to any altitude, as well as Scuba Diving to 50M. The Ultimate covers Hang Gliding, Mountaineering and Polo to name just three of the Ultimate adventures!

Visit Website

Phone:

020 3822 0200

Email:

insurance@truetraveller.com

Location:

6 Drakes Courtyard,
Kilburn High Road,
London
London Borough of Brent
NW6 7JR

Anonymous
Anonymous  // 01/01/2019
I used True Traveller insurance multiple times in the past and have only good experience with them, great for backpackers
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Posted 5 years ago
I have used True Traveller for a number of years as I am still traveling, They are competitive and when I had to make a claim they we're easy to contact, understanding and paid for my claim. Straightforward and easy to deal with, open and accountable.
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Posted 5 years ago
First time using True Traveller. Very helpful when I called to enquire re ‘already travelling’ and to check a couple of queries I had before purchasing. Easy to set up on web. So far, so good.
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Posted 5 years ago
Really easy to set up, costs were very transparent. Would definitely use again.
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Posted 5 years ago
True Traveller couldn’t be easier to use! A super hassle free site which helps you see everything you will be getting from the insurance with no hidden parts! Great for if you are doing a Canada visa as this insurance will cover everything you need to be accepted by the boarder! Highly recommend!
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Posted 5 years ago
Fantastic experience with True Traveller. Can't fault them.
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Posted 5 years ago
Super easy and quick
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Posted 5 years ago
Have had this insurance for past three years and never got let down, always good experience with TT unlike my GF who tried different insurance companies.. Big up!
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Posted 5 years ago
Straight-forward online process, very well priced, and friendly customer service!
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Posted 5 years ago
Easy process to purchase insurance, went into lots of clear details on each part of the cover which is helpful especially when purchasing insurance for a long period of time.
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Posted 5 years ago
Very easy to understand, even for a first time user. Lots of options to keep the price right for you.
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Posted 5 years ago
First class service, website easy to follow, keen pricing, product is perfect for our needs, Hopefully we will never need to make a claim but should we do I’m sure it will be handled well.
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Posted 5 years ago
True Traveller insurance has a variety of plans at competitive prices. Their web site is easy to navigate and takes the stress out of searching for the best possible insurance. I’ve had to renew my insurance twice as I’m still travelling; I was reminded when it was about to expire and even got a 10% discount! I will use True Traveller again for it’s ease of service and good value.
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Posted 5 years ago
Very easy to use, makes the process very smooth, especially if already travelling
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Posted 5 years ago
Thank goodness I found your website and was able to buy Travel insurance when the trip had already started ,it was easy to apply and the certificate downloaded the same day ,I felt reassured and have peace of mind now ,Thank you
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Posted 5 years ago
I like true traveller as it's very user friendly, the policies are explained well in each section so you can choose exactly what you are looking for, we wanted to insure a laptop phone and go pro which was easily added, also we like sports activities such as surfing/ rock climbing and trekking so really wanted to make sure these were covered, which they are in the adventure pack. The sports are all listed so you can easily see if your sport is covered. I also called up twice to ask questions of mopeds abroad and renewing travel insurance - all which were answered very quickly and explained very well. Would definitely recommend to a friend!
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Posted 5 years ago
It was good to find an insurance company who understood the kinds of activities I want to do and offered travel insurance tailored to this.
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Posted 5 years ago
Quick and easy to get myself insured, great competitive price with the option to Extend whilst being abroad!
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Posted 5 years ago
My insurance cost was quite a lot but I'd expected that. However, I got quotes from other sites and they were a lot more expensive and almost impossible to find out what they covered in it. I needed 6000m heli evacuation and this was the only one where it specified everything important. Got my brother and 2 friends to go with these guys as well.
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Posted 5 years ago
I was really happy with True Traveller. The claims that i made last time were immediatly paid by them and you can talk to actual people who try to help you when you have questions. Also you have a lot of flexibility how to insure yourself over True traveller, and flexibility is something important for a true traveller :)
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Posted 5 years ago
True Traveller is rated 4.8 based on 1,966 reviews