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True Traveller Reviews

4.8 Rating 1,987 Reviews
98 %
of reviewers recommend True Traveller
Read True Traveller Reviews

About True Traveller:

True Traveller - Travel Insurance designed by Travellers

When travelling overseas, the one thing you should never skimp on is your travel insurance cover, as should things go wrong you want the very best cover for you and your possessions.

At The True Traveller, we’re used to advising people on travelling all around the world, and due to feedback from our customers we’ve changed our insurance website, made it even better value and extended the range of products.

On Single Trips, we offer three Policies called True Value, Traveller and Traveller Plus. True Value is designed for travellers under 40 years of age, and is designed for last minute travellers and backpackers. The Traveller policy, our most popular, is designed for holiday makers and adventurous travellers alike, and Traveller Plus gives enhanced medical and cancellation cover.

On our Multi Trip Policies, again we offer the Traveller policy valid for unlimited trips throughout the year for durations up to 30 days, and the Traveller Plus policy which offers enhanced cover for unlimited trips lasting up to 70 days. We also have a budget True Value Policy for travellers under 40 years of age.

We’ve tried to get the prices as keen as possible on all our insurances. This means on the Single Trip and Multi-Trip you have the option to exclude Baggage Cover as this may well be covered in your Home Contents insurance; you also have the option to add-in different activity packs. The Traveller Pack covers 92 of the regular holiday activities which you will get involved in, and covers clerical/non-manual work as standard. The Adventure Pack covers a further 41 activities and is designed for the more adventurous traveller and backpacker, covering trekking to 4,600m, as well as volunteer work and manual work. The Extreme and Ultimate Packs covers all the more extreme and ultimate adventures. The Extreme covers trekking over 4,600m to any altitude, as well as Scuba Diving to 50M. The Ultimate covers Hang Gliding, Mountaineering and Polo to name just three of the Ultimate adventures!

Visit Website

Phone:

020 3822 0200

Email:

insurance@truetraveller.com

Location:

6 Drakes Courtyard,
Kilburn High Road,
London
London Borough of Brent
NW6 7JR

Anonymous
Anonymous  // 01/01/2019
Very efficient, comprehensive options for different activities and a helpful team, pleased to recommend.
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Posted 1 year ago
Fantastic service, very clear policies, excellent interface to complete transaction.
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Posted 1 year ago
To be truthful - my insurance with you is purely to ensure I have repatriation covered Luckily - so far I’ve not had to put in any claims So - thank you
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Posted 1 year ago
really good insurance and easy to buy it
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Posted 1 year ago
spot on no jargon and easy to set up
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Posted 1 year ago
I ordered it online. It was a very easy and comfortable experience. I will definately come back again.
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Posted 1 year ago
So glad I found this company. Needed travel insurance for a one way trip but didn't realise this wasn't available as part of a standard travel insurance policy. Very good reviews on TrustPilot. Very easy to apply. Very easy to understand documentation. Appreciated simplicity of Validation Certificate. Cannot believe how straightforward it was to arrange this insurance even taking into account a medical condition. Haven't needed to claim and hope we don't but if we do I am confident from previous reviews that we will be looked after.
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Posted 1 year ago
Very responsive to pre-departure questions and very easy quote form. We're keeping our fingers crossed that this responsiveness will be there during our world tour in 2 months
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Posted 1 year ago
Helpful and flexible policy purchase. 10/10 thus far
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Posted 1 year ago
Very professional and prompt service even issued a refund the next day when I informed them I was returning home earlier than anticipated! Will definitely be using them again in the future.
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Posted 1 year ago
Very clear and easy to use website. Lots of different option to suit my needs and a reasonable price.
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Posted 1 year ago
Competitive pricing and outstanding claims management. My only issue is that when I turn 66 I can no apply to use True Traveller which is most disappointing. It would be great if this could be changed.
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Posted 1 year ago
Easy to follow. Breaks it all down. Excellent price. We are over 60 on a backpacking break
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Posted 1 year ago
Good assistance in getting cover for trip
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Posted 1 year ago
Extremely easy to get a quote and when I hit an issue a resolution was suggested quickly and accurately. The quote was competitive as well. So in conjunction with their excellent service on our policy last year I had no hesitation in selecting them again. Only one issue clouding the horizon - Age. I turn 66 later this year and True Traveller does not offer cover for people of this age. Therefore I will have to look elsewhere with my business. It would be great if this could be changed.
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Posted 1 year ago
The best company i have ever dealt with, and not just for insurance, there response is immediate at all times for everything you need, a fantastic team with a fantastic customer care ethic, well done to you all
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Posted 1 year ago
Website was extremely easy to use, provided lots of good information up front and love that it would "hold" your quote so that you have time to think about your purchase. I got the coverage I needed for a very decent price.
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Posted 1 year ago
I found the website was easy to use, and offers good cover, without fuss, for exactly what I was looking for.
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Posted 1 year ago
I used this company for all of my trips over the last 6 years. They were great sorting out the only claim I’ve had to make. Would recommend
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Posted 1 year ago
I needed to extend an existing policy. There was some small glitch and I got instant help when I rang True Traveller that allowed me to continue online to buy the policy.
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Posted 1 year ago
True Traveller is rated 4.8 based on 1,987 reviews