True Traveller Reviews

Name: True Traveller
Address: 6 Drakes Courtyard, Kilburn High Road, London, London Borough of Brent
Rating: 4.83

4.8 Rating 1,935 Reviews

98 %

of reviewers recommend True Traveller

Company Reviews

Metrics

Info

About True Traveller:

True Traveller - Travel Insurance designed by Travellers

When travelling overseas, the one thing you should never skimp on is your travel insurance cover, as should things go wrong you want the very best cover for you and your possessions.

At The True Traveller, we’re used to advising people on travelling all around the world, and due to feedback from our customers we’ve changed our insurance website, made it even better value and extended the range of products.

On Single Trips, we offer three Policies called True Value, Traveller and Traveller Plus. True Value is designed for travellers under 40 years of age, and is designed for last minute travellers and backpackers. The Traveller policy, our most popular, is designed for holiday makers and adventurous travellers alike, and Traveller Plus gives enhanced medical and cancellation cover.

On our Multi Trip Policies, again we offer the Traveller policy valid for unlimited trips throughout the year for durations up to 30 days, and the Traveller Plus policy which offers enhanced cover for unlimited trips lasting up to 70 days. We also have a budget True Value Policy for travellers under 40 years of age.

We’ve tried to get the prices as keen as possible on all our insurances. This means on the Single Trip and Multi-Trip you have the option to exclude Baggage Cover as this may well be covered in your Home Contents insurance; you also have the option to add-in different activity packs. The Traveller Pack covers 92 of the regular holiday activities which you will get involved in, and covers clerical/non-manual work as standard. The Adventure Pack covers a further 41 activities and is designed for the more adventurous traveller and backpacker, covering trekking to 4,600m, as well as volunteer work and manual work. The Extreme and Ultimate Packs covers all the more extreme and ultimate adventures. The Extreme covers trekking over 4,600m to any altitude, as well as Scuba Diving to 50M. The Ultimate covers Hang Gliding, Mountaineering and Polo to name just three of the Ultimate adventures!

Visit Website

Phone:

020 3822 0200

Email:

insurance@truetraveller.com

Location:

6 Drakes Courtyard,
Kilburn High Road,
London
London Borough of Brent
NW6 7JR

True Traveller 5 star review on 11th February 2023

Mr McConnell

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“True Traveller is a true travellers friend. Easy to use and flexible enough to match most peoples requirements. And for peace of mind it's great value for money. Definitely recommend it to my friends.”

Helpful Report

Posted 4 years ago

“haven't had a claim yet so I can't say much (I'm asked to leave a review already) but they seem to have a lot of satisfied clients and I like the transperant website and the smooth, simple and quick way to join. Also I received a insurance certificate right after klicking the "Pay" button which was perfect as I needed that certificate for a visa application right away. so far, so good.”

Helpful Report

Posted 4 years ago

“Excellent service, super easy website and quick and easy to understand. I highlight recommend :)”

Helpful Report

Posted 4 years ago

“Great website, easy to use. I was able to decide, choose and compare within few minutes. Good price and coverage made me book with True Traveller!”

Helpful Report

Posted 4 years ago

“I needed to get cover extended whilst travelling. True Traveller made that very easy and even gave me a discount.”

Helpful Report

Posted 4 years ago

“So happy with the price of my coverage and service as well! For someone who is currently in Mexico longer than anticipated (due to COVID-19) to be able to actually get insurance while I'm here to cover me for everything else has really given me peace of mind! Won't hesitate to extend with True Traveller if needed ☺️”

Helpful Report

Posted 4 years ago

“Great service. Claims have been quick and easy to process, even when in a different time zone and when travelling. I have extended my policy as I am travelling for longer. It was easy and done online within minutes.”

Helpful Report

Posted 4 years ago

“I have taken out insurance for my family with True Traveller a few times. They are excellent and highly recommended.”

Helpful Report

Posted 4 years ago

“I was lucky that I never had to claim anything; However, I did compare carefully different offers (conditions and prices) from various providers and True traveller beats them all easily. The plans are comprehensive for the essential and usual activities and extras aren't overpriced.”

Helpful Report

Posted 4 years ago

“Very easy manage to website and helpful customer service team! Comprehensive cover - in fact the only cover I have been able to obtain for my voluntary work”

Helpful Report

Posted 4 years ago

“I found true traveller very helpful and straight forward to fill out. True traveller met my needs with regards to travel insurance and the price was not so bad either. All in all I will recommend true traveller to friends and family.”

Helpful Report

Posted 4 years ago

“Luckily, I've never had to submit a claim so I can't say anything about that but what I can say is that customer service is brilliant : they are fast and efficient.”

Helpful Report

Posted 4 years ago

“I have been very impressed with not only the ease of obtaining insurance as a person already travelling abroad, but also the efficiency of True Traveller in monitoring my cover and offering to extend the insurance at the end of my first term of insurance.”

Helpful Report

Posted 4 years ago

“Can totally recommend True Traveller. Quotes are very easy to get and transparent in what you get for the money. Buying or extending the policy is a matter of minutes, contact with them (either e-mail or phone) is very easy and professional. Will reach out to them before my next trip for sure.”

Helpful Report

Posted 4 years ago

“Very good at the”

Helpful Report

Posted 4 years ago

“As I was already out of the country and on my trip, there were very few insurance options available but True Traveller was the easiest to navigate and gave me a very competitive rate. Very much recommended.”

Helpful Report

Posted 4 years ago

“easy to manage, never had a problem”

Helpful Report

Posted 4 years ago

“Great service, with easy to understand options on the website. True Traveller gave us reassurance when we had been abandoned by our previous insurer whilst stranded in new Zealand as a result of COVID 19 and needing travel cover for the journey back to the UK. Fully recommended.”

Helpful Report

Posted 4 years ago

“We were already in America and we were unable to return home because of the pandemic. It was a relief that True Traveller provided the option to insure mid-journey. The website was instructive and easy to use.”

Helpful Report

Posted 4 years ago

“I have been on an IEC visa for the last 2 years and have recently extended my True Traveller policy. I felt very reassured having insurance cover with True Traveller due to; the reviews I had received from others; their extensive cover offered over a 2 year period; a reasonable cost when spread out over 2 years. I luckily only had to claim once for medical reasons and it is super easy to claim. I feel safe and supported having this insurance cover and they seem to cover all the necessary areas needed to fit the conditions of an IEC visa. I also thought it was great that they have a multi-trip policy and not just single trip as I travelled back and forth from my home country several times, and it was great to know I was covered for baggage (I paid for the add on) and travel each time.”

Helpful Report

Posted 4 years ago

True Traveller is rated 4.8 based on 1,935 reviews