True Traveller Reviews

Name: True Traveller
Address: 6 Drakes Courtyard, Kilburn High Road, London, London Borough of Brent
Rating: 4.83

4.8 Rating 1,883 Reviews

98 %

of reviewers recommend True Traveller

Company Reviews

Metrics

Info

About True Traveller:

True Traveller - Travel Insurance designed by Travellers

When travelling overseas, the one thing you should never skimp on is your travel insurance cover, as should things go wrong you want the very best cover for you and your possessions.

At The True Traveller, we’re used to advising people on travelling all around the world, and due to feedback from our customers we’ve changed our insurance website, made it even better value and extended the range of products.

On Single Trips, we offer three Policies called True Value, Traveller and Traveller Plus. True Value is designed for travellers under 40 years of age, and is designed for last minute travellers and backpackers. The Traveller policy, our most popular, is designed for holiday makers and adventurous travellers alike, and Traveller Plus gives enhanced medical and cancellation cover.

On our Multi Trip Policies, again we offer the Traveller policy valid for unlimited trips throughout the year for durations up to 30 days, and the Traveller Plus policy which offers enhanced cover for unlimited trips lasting up to 70 days. We also have a budget True Value Policy for travellers under 40 years of age.

We’ve tried to get the prices as keen as possible on all our insurances. This means on the Single Trip and Multi-Trip you have the option to exclude Baggage Cover as this may well be covered in your Home Contents insurance; you also have the option to add-in different activity packs. The Traveller Pack covers 92 of the regular holiday activities which you will get involved in, and covers clerical/non-manual work as standard. The Adventure Pack covers a further 41 activities and is designed for the more adventurous traveller and backpacker, covering trekking to 4,600m, as well as volunteer work and manual work. The Extreme and Ultimate Packs covers all the more extreme and ultimate adventures. The Extreme covers trekking over 4,600m to any altitude, as well as Scuba Diving to 50M. The Ultimate covers Hang Gliding, Mountaineering and Polo to name just three of the Ultimate adventures!

Visit Website

Phone:

020 3822 0200

Email:

insurance@truetraveller.com

Location:

6 Drakes Courtyard,
Kilburn High Road,
London
London Borough of Brent
NW6 7JR

True Traveller 5 star review on 11th February 2023

Mr McConnell

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I used this insurance for the first time during my IEC in Canada (then extended my travel and used it while in USA and Brazil) and I was really impressed. The costumer service is ready to help and communication via email and chat is always fast and clear. Being able to make a claim online makes it definitely easier. Because of the positive experience now it is my first choice.”

Helpful Report

Posted 4 years ago

“Simple and easy to apply. Website on mobile could be a little buggy”

Helpful Report

Posted 4 years ago

“Easy to get while travelling and smoothly affordable.”

Helpful Report

Posted 4 years ago

“True Traveller has always been a ridiculously easy to use service with a great team available to contact anytime. I highly recommend and also awesome to resubscribe for cover whilst already abroad for a long period. The long term travellers perfect companion for peace of mind.”

Helpful Report

Posted 4 years ago

“Quick and easy website”

Helpful Report

Posted 4 years ago

“Easy to use, website was very clear. Payment process was easy. I have purchased they insurance for my wife too. We use them almost every time when we are travelling longer.”

Helpful Report

Posted 4 years ago

“The process to insure our trip with True Traveller was very straightforward and also one of the best deals we could find in a very busy market... also, my partner had to put in a claim as we had some issues when travelling, and the process to claim was also very easy going and the payout occurred in the shortest time imaginable after sending them all the necessary documentation! Big well done as this helped us continue our travels easily! Well done and we already re engaged True Traveller’s services for the next months of our trip!”

Helpful Report

Posted 4 years ago

“Avevo questa assicurazione già da un anno, dato che mi hanno proposto il rinnovo con il 10% di sconto, ho colto l'occasione per rinnovare di un altro anno. Fortunatamente non ho mai avuto bisogno di usarla e quindi non posso giudicarli in merito a come si comportano in casi pratici. Al momento tutto ok. Mi riservo di modificare la votazione o di riconfermarla in futuro”

Helpful Report

Posted 4 years ago

“I have absolutely nothing negative I could say about True Traveller. We had to make a few claims unfortunately and all of them have been sorted very quickly.”

Helpful Report

Posted 4 years ago

“Great value for money, the process is quick and easy, the policies are well presented and easy to understand, so you know what you are getting, there are lots of options so you can create your own policy that suits your needs and there are some great extra features, like starting your insurance when you're already on the road or when you only have a one way trip.”

Helpful Report

Posted 4 years ago

“The "already travel" option is great.”

Helpful Report

Posted 4 years ago

“Easy to compare and buy!”

Helpful Report

Posted 4 years ago

“Great website, easy to navigate and clear up to date information!”

Helpful Report

Posted 4 years ago

“Smooth online process, so far so good”

Helpful Report

Posted 4 years ago

“I think one of the best insurances for people who travel for more than a couple of months. Very affordable and covers the essentials. Highly recommend.”

Helpful Report

Posted 4 years ago

“Straightforward process, and all covered for our next trip. Thanks TT”

Helpful Report

Posted 4 years ago

“True Traveller is getting 5 stars as I am genuinely a very happy and satisfied customer. I first used this company when I went to Nepal last year. I rang several times their office and was always met with courteous, friendly and efficient True Traveller customer advisors. They had a wealth of knowledge to share with me about travelling, as all of them were travellers too ! My policy was tailor made and the price I paid was very reasonable. I was able to go trekking and explore different regions of the country. When I had to extend my stay it was very easy to extend my policy too, all on line. This year I used True Traveller again for my travel insurance, I don't think I'd go with anyone else now, they are my favourite travel partner ! (Don't tell my boyfriend !)”

Helpful Report

Posted 4 years ago

“Purchasing process was very easy and cover better than any other companies I looked into.”

Helpful Report

Posted 4 years ago

“Excellent service, reliable and efficient signing up process on line. One of few conpanies who will actually insure you whilst travelling. The different packages are clear and I like that you can choose your own bolt ons! Any questions I have had has always been answered helpfully by the staff and given the current situation with the Coronavirus, their information and coverage is clear and transparent. Will use them whenever I travel!”

Helpful Report

Posted 4 years ago

“Very simple to use, comprehensive cover for all my travel requirements.”

Helpful Report

Posted 4 years ago

True Traveller is rated 4.8 based on 1,883 reviews