True Traveller Reviews

Name: True Traveller
Address: 6 Drakes Courtyard, Kilburn High Road, London, London Borough of Brent
Rating: 4.83

4.8 Rating 1,881 Reviews

98 %

of reviewers recommend True Traveller

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About True Traveller:

True Traveller - Travel Insurance designed by Travellers

When travelling overseas, the one thing you should never skimp on is your travel insurance cover, as should things go wrong you want the very best cover for you and your possessions.

At The True Traveller, we’re used to advising people on travelling all around the world, and due to feedback from our customers we’ve changed our insurance website, made it even better value and extended the range of products.

On Single Trips, we offer three Policies called True Value, Traveller and Traveller Plus. True Value is designed for travellers under 40 years of age, and is designed for last minute travellers and backpackers. The Traveller policy, our most popular, is designed for holiday makers and adventurous travellers alike, and Traveller Plus gives enhanced medical and cancellation cover.

On our Multi Trip Policies, again we offer the Traveller policy valid for unlimited trips throughout the year for durations up to 30 days, and the Traveller Plus policy which offers enhanced cover for unlimited trips lasting up to 70 days. We also have a budget True Value Policy for travellers under 40 years of age.

We’ve tried to get the prices as keen as possible on all our insurances. This means on the Single Trip and Multi-Trip you have the option to exclude Baggage Cover as this may well be covered in your Home Contents insurance; you also have the option to add-in different activity packs. The Traveller Pack covers 92 of the regular holiday activities which you will get involved in, and covers clerical/non-manual work as standard. The Adventure Pack covers a further 41 activities and is designed for the more adventurous traveller and backpacker, covering trekking to 4,600m, as well as volunteer work and manual work. The Extreme and Ultimate Packs covers all the more extreme and ultimate adventures. The Extreme covers trekking over 4,600m to any altitude, as well as Scuba Diving to 50M. The Ultimate covers Hang Gliding, Mountaineering and Polo to name just three of the Ultimate adventures!

Visit Website

Phone:

020 3822 0200

Email:

insurance@truetraveller.com

Location:

6 Drakes Courtyard,
Kilburn High Road,
London
London Borough of Brent
NW6 7JR

True Traveller 5 star review on 11th February 2023

Mr McConnell

Anonymous

Anonymous // 01/01/2019

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“I am happy that I have found True Traveller. A travel insurance for real people. Thank you!”

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Posted 4 years ago

“Easy webpage to navigate, I liked the fact I could tailor my insurance to suit me, very good value.”

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Posted 4 years ago

“Based on ease of applying and extraordinarily quick response to a query I can say obtaining the insurance was quick and easy especially in these troubling times”

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Posted 4 years ago

“Very fast and simple extension policy. Reasonable prices and simple system. I have been using true travel for my trips for lots of years now and will continue to do so for many more”

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Posted 4 years ago

“Easy, to the point and well explained. Was looking for fast effective insurance and was happy to find it.”

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Posted 4 years ago

“Have used True Traveller several times - they have a very simple and easy to use website that clearly breaks down the choices with clear explanation. I have also called them on occasion when he had some complex travel arrangements and they were extremely helpful and knowledgeable. I have no hesitation in recommending them.”

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Posted 4 years ago

“I've used true traveller for years. Australia, New Zealand. Asia. they are the best company around.”

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Posted 4 years ago

“Good value and easy process of taking out the policy. Another plus is the already travelling option. Friends of mine have made claims and got their money back really quickly.”

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Posted 4 years ago

“Simple and straightforward to choose the right plan/options, and info on coverage very easy accessible. Also got swift and helpful feedback from customer service when I had a few questions. Luckily I have not yet made any use of my coverage, so can comment on that end, but at least the ordering went smoothly. Also a plus that coverage is offered for EEA-citizens. Was imperative for us this summer as the Norwegian foreign ministry advice against all travel abroad, and as a consequence every single Norwegian insurer declined to offer coverage this summer.”

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Posted 4 years ago

“I've had insurance with True Traveller while on several working holiday visas that I have held (Canada, NZ and Australia). They are an excellent company, provide good service to enquiries and when I have had to claim previously it was processed quickly and smoothly. Highly recommended.”

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Posted 4 years ago

“Easy to renew though am still travelling. clear information about risks of trekking in Nepal. Have not yet had cause to make a claim but hope that these years of membership are worth it in the event of a problem.”

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Posted 4 years ago

“I have only heard good things, haven't had an issue yet. The only insurance company that will insure you while you're already abroad!”

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Posted 4 years ago

“Excellent service after being let down by our existing insurers refusing to extend our insurance when we couldn’t get home during the Covid-19 crisis. I used the on line chat before buying which was a great help and faq’s to clarify something. I have already recommended them to friends in a similar position and will definitely be using them again.”

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Posted 4 years ago

“True Traveller are great. I've used their insurance twice now and I don't think I'd use anyone else. I was hit by a car last year while on a working holiday and they took the stress out of dealing with extortionate hospital bills. Highly, highly recommended!”

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Posted 4 years ago

“True Traveller offered an easy and quick service online for us to renew our travel insurance in order to continue our travels. We were worried about how we could extend while travelling, however True Traveller offered this option which was a massive relief and a fantastic service. Highly recommend.”

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Posted 4 years ago

“Awesome company, used them for the past 6 years and had to claim multiple times with medical bills over $10,000. Easy to deal with, support and make sure you get the 0 excess, it’ll be worth it!”

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Posted 4 years ago

“Easy website to navigate. Super happy they offer reasonable insurance prices for people already travelling!”

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Posted 4 years ago

“So easy to use compared to most insurance websites.”

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Posted 4 years ago

“So far I've had a good experience with True Traveller. This is my third year of travel insurance with this company. I am currently stuck in India due to the pandemic and had no problem renewing my policy from here. It was a quick and easy process.”

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Posted 4 years ago

“Easy and quick helpful”

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Posted 4 years ago

True Traveller is rated 4.8 based on 1,881 reviews