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True Traveller Reviews

4.8 Rating 1,881 Reviews
98 %
of reviewers recommend True Traveller
Read True Traveller Reviews

About True Traveller:

True Traveller - Travel Insurance designed by Travellers

When travelling overseas, the one thing you should never skimp on is your travel insurance cover, as should things go wrong you want the very best cover for you and your possessions.

At The True Traveller, we’re used to advising people on travelling all around the world, and due to feedback from our customers we’ve changed our insurance website, made it even better value and extended the range of products.

On Single Trips, we offer three Policies called True Value, Traveller and Traveller Plus. True Value is designed for travellers under 40 years of age, and is designed for last minute travellers and backpackers. The Traveller policy, our most popular, is designed for holiday makers and adventurous travellers alike, and Traveller Plus gives enhanced medical and cancellation cover.

On our Multi Trip Policies, again we offer the Traveller policy valid for unlimited trips throughout the year for durations up to 30 days, and the Traveller Plus policy which offers enhanced cover for unlimited trips lasting up to 70 days. We also have a budget True Value Policy for travellers under 40 years of age.

We’ve tried to get the prices as keen as possible on all our insurances. This means on the Single Trip and Multi-Trip you have the option to exclude Baggage Cover as this may well be covered in your Home Contents insurance; you also have the option to add-in different activity packs. The Traveller Pack covers 92 of the regular holiday activities which you will get involved in, and covers clerical/non-manual work as standard. The Adventure Pack covers a further 41 activities and is designed for the more adventurous traveller and backpacker, covering trekking to 4,600m, as well as volunteer work and manual work. The Extreme and Ultimate Packs covers all the more extreme and ultimate adventures. The Extreme covers trekking over 4,600m to any altitude, as well as Scuba Diving to 50M. The Ultimate covers Hang Gliding, Mountaineering and Polo to name just three of the Ultimate adventures!

Visit Website

Phone:

020 3822 0200

Email:

insurance@truetraveller.com

Location:

6 Drakes Courtyard,
Kilburn High Road,
London
London Borough of Brent
NW6 7JR

Anonymous
Anonymous  // 01/01/2019
The real test of a good Insurer is how they help you if you ever need to make a claim. However, if they are as good as they have been so far (we've been with them for a year on a gap year-type trip through Australia & New Zealand) haven't made any claims yet), especially in my phone enquiries with them (Thank you Stefan), then I am reassured. I like that they cover a wide & selectable range of adventurous activities across the world & that can include coverage for backpacker-type work (e.g. hospitality, adventure sports guiding/instructing, etc.). Also, the policy application process was pretty clear & easy to step through. The actual policy documents/small print are also clear - clearer than most, & should be checked through. I have set up Annual Single & Multi-trip policies with high levels of adventure sports coverage for 2 members of my family &, on the basis of what I have seen so far, I would recommend TrueTraveller as a good option to my wider family & friends.
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Posted 11 months ago
Nice and easy to get travel insurance from for Everest base camp trek. Only only thing I would like to see is a pay monthly plan to make it easy for people to pay for their insurance.
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Posted 11 months ago
Easy to book on line and cover started immediately
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Posted 11 months ago
well, i would say so far so good.
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Posted 11 months ago
Competitive pricing, very easy-to-use website. 5/5
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Posted 1 year ago
Was easy and simple extend my travel insurance from the road. Can truly recommend True Traveller.
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Posted 1 year ago
True Traveller is a quick and easy service that makes life a bit easier when traveling. I had to make a medical claim a few months ago and True Traveller quickly reimbursed me some money for it, unlike with other companies where you have to jump through many hoops to get some kind of result.
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Posted 1 year ago
Really easy to deal with, great cover for doing Kilimanjaro and at a reasonable price
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Posted 1 year ago
Easy access to all useful and relevant information and clear explanations of them. Fast notification of subscription success and delivery of documentation.
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Posted 1 year ago
I tried multiple providers for my planned trip to the Caribbean and South America for 7 months. I seemed to be hugely penalised for being 60, (god forbid) and for having a couple of ailments. Thankfully the process of getting insured through Truetraveller was not only a simpler process but it was also more flexible and way cheaper than all of the other options that I had tried. TBH I had almost given up my research when I stumbled across them. Great value and great service when I did phone up to clarify a couple of points.
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Posted 1 year ago
very kind and helpful staff
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Posted 1 year ago
Easy to renew my sons travel insurance while he's still travelling
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Posted 1 year ago
I used online system for travel insurance. It was really easy and everything was fast.
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Posted 1 year ago
Easy website to use and book. Good communication from them if you require to speak to them.
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Posted 1 year ago
Excellent, easy and straight forward to complete
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Posted 1 year ago
I really appreciated how easy it was to communicate with true travellers regarding claims. They are a super stars! I am recommending True Traveller to everyone I know and I will happily travel with them again.
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Posted 1 year ago
I haven't had to use their policy but they are excellent communicators and the info they send is relevant.
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Posted 1 year ago
I had to make a claim as I had a small medical issue whilst abroad. I sent through my completed paperwork and the payment was in my account later that morning. Amazing!
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Posted 1 year ago
Chris was extremely helpful on the phone, I went straight ahead and bought a policy! Website was extremely easy to use.
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Posted 1 year ago
The best travel insurance. The team is very responsive and helpful.
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Posted 1 year ago
True Traveller is rated 4.8 based on 1,881 reviews