True Traveller Reviews

Name: True Traveller
Address: 6 Drakes Courtyard, Kilburn High Road, London, London Borough of Brent
Rating: 4.83

4.8 Rating 1,883 Reviews

98 %

of reviewers recommend True Traveller

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About True Traveller:

True Traveller - Travel Insurance designed by Travellers

When travelling overseas, the one thing you should never skimp on is your travel insurance cover, as should things go wrong you want the very best cover for you and your possessions.

At The True Traveller, we’re used to advising people on travelling all around the world, and due to feedback from our customers we’ve changed our insurance website, made it even better value and extended the range of products.

On Single Trips, we offer three Policies called True Value, Traveller and Traveller Plus. True Value is designed for travellers under 40 years of age, and is designed for last minute travellers and backpackers. The Traveller policy, our most popular, is designed for holiday makers and adventurous travellers alike, and Traveller Plus gives enhanced medical and cancellation cover.

On our Multi Trip Policies, again we offer the Traveller policy valid for unlimited trips throughout the year for durations up to 30 days, and the Traveller Plus policy which offers enhanced cover for unlimited trips lasting up to 70 days. We also have a budget True Value Policy for travellers under 40 years of age.

We’ve tried to get the prices as keen as possible on all our insurances. This means on the Single Trip and Multi-Trip you have the option to exclude Baggage Cover as this may well be covered in your Home Contents insurance; you also have the option to add-in different activity packs. The Traveller Pack covers 92 of the regular holiday activities which you will get involved in, and covers clerical/non-manual work as standard. The Adventure Pack covers a further 41 activities and is designed for the more adventurous traveller and backpacker, covering trekking to 4,600m, as well as volunteer work and manual work. The Extreme and Ultimate Packs covers all the more extreme and ultimate adventures. The Extreme covers trekking over 4,600m to any altitude, as well as Scuba Diving to 50M. The Ultimate covers Hang Gliding, Mountaineering and Polo to name just three of the Ultimate adventures!

Visit Website

Phone:

020 3822 0200

Email:

insurance@truetraveller.com

Location:

6 Drakes Courtyard,
Kilburn High Road,
London
London Borough of Brent
NW6 7JR

True Traveller 5 star review on 11th February 2023

Mr McConnell

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As I was already traveling and looking for travel insurance, it was hard especially because of the Coronavirus situation. Then I found a few company’s that would insure but true traveller was the best price and provides the best cover. I had some concerns but were all dealt with within a few hours of emailing them. So I would give a thumbs up. Will update review if I unfortunately have to use my insurance. Bevan”

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Posted 4 years ago

“Excellent and easy service and affordable insurance. I feel good with insurance from Truetraveller in my pocket as I know that I can trust to get some help if I have trouble in my journey.”

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Posted 4 years ago

“Great coverage. Possible to get even when you are already travelling. No experience with making a claim.”

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Posted 4 years ago

“Quick and easy to use. Great value and great customer service.”

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Posted 4 years ago

“Excellent that you provide insurance for travellers already overseas. The worry of wanting to stay away unexpectedly and enjoy further travels but being uninsured is taken away. Hopefully won’t need to find out just how good the cover is!!”

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Posted 4 years ago

“Easy to apply, get quotes and great live chat support. I hope I wouldn't need to make any claim ;)”

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Posted 4 years ago

“Helpful and sensible website asking appropriate questions at a difficult time regarding travel insurance”

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Posted 4 years ago

“True Traveller is a breath of fresh air in a world gone extreme and changeable. As countries are closing their borders and some of use are on unplanned extended journeys. True Traveller has brought a peace of mind knowing that it truly supports travellers. My original insurance expired, and True Traveller is there to continue protecting with a comprehensive plan. One that understands long-term travellers requirements, through its different packages of protection and a basic policy which covers all but the extreme. As so many global events are out of our control, it is comforting to know True Traveller has my back. It stepped in where others stepped out and provides the option of extending cover if needed. I can not express how reassuring that option is as presently who knows what will happen next week, month. One thing is sure I feel much safer knowing whatever changes occur I'm covered.”

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Posted 4 years ago

“Easiest customer service and usability of the page for US insurances. I only used Norwegian insurances before traveling to Asia and studying in different European countries, but once it came the time to order my US insurance, I got lost. So many offers, deals, deductibles, TrueTraveler offers the clearest offer. Giant bonus on being able to get insurance for a good price while already traveling, as I travel and live abroad, my trips rarely start in Norway therefore I am considered "already on a travel" and truetraveler just makes it so much easier. I only needed their assistance once but they were fast and easy to get in touch with.”

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Posted 4 years ago

“Information is very clear on the website and purchase of the insurance was very smooth. You can choose which category is most suitable for your needs and prices are reasonable.”

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Posted 4 years ago

“Easy to set up, offers cover for those already traveling, and it was easy to extend my policy as I was away from home longer than anticipated.”

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Posted 4 years ago

“Clear terms, good communication, easy buying experience.”

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Posted 4 years ago

“Good information, and good service. Had True traveller, 4 times now as a Swede and worked great.”

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Posted 4 years ago

“Transparent pricing for a comprehensive service. The website was really well structured and gave the exact cover I wanted which I struggled to find elsewhere.”

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Posted 4 years ago

“I'm German and been traveling for several years. When I decided to go to Canada for a working-holiday, I was shocked about the prices of the German insurance companies. After alot of research and recommendations of other travelers I finally found true traveller. This is definitely the cheapest insurance with the highest coverage I could find. AND you can get it even if you're already traveling, which makes it usually pretty hard to find affordable insurance. But even in that case they cover you. Highly recommended :)”

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Posted 4 years ago

“We have not needed to make a claim yet (Fingers Crossed) however the service so far (renewed twice) has been excellent and easy.”

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Posted 4 years ago

“Although, I've used True Traveller already few times I have never had any claim so I cannot comment on that.... What I however can assure you is their great customer service and super easy purchase. On top of that I think the coverage and price is very reasonable....”

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Posted 4 years ago

“Excellent service, easy to use on there website and it's great you can get insurance whilst away. I highly recommend.”

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Posted 4 years ago

“After having an illness arise whilst living in New Zealand, my initial contact with the 3rd party that take care of claims seemed like I might not get refunded but after putting through the claim I got my expenses back which was great. It was done quick and was very easy. Good peace of mind having the cover, especially with the Traveller pack that includes lots of activities to provide broad cover. I also just extended my cover which again was easy and not an option available on many other (if any) insurance companies. This is designed for travellers and fits the bil perfectly.”

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Posted 4 years ago

“I like True Travellers as they have good coverage options for outdoor activities such as rock climbing and ski touring. However, I'm a bit disappointed that I didn't receive anything on my claim when I had to cancel my flight tickets to go home because of covid19, as well no longer being covered for covid19 related claims as I had to renew my insurance as I'm staying in Canada longer than planned because of the virus.”

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Posted 4 years ago

True Traveller is rated 4.8 based on 1,883 reviews