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True Traveller Reviews

4.8 Rating 1,881 Reviews
98 %
of reviewers recommend True Traveller
Read True Traveller Reviews

About True Traveller:

True Traveller - Travel Insurance designed by Travellers

When travelling overseas, the one thing you should never skimp on is your travel insurance cover, as should things go wrong you want the very best cover for you and your possessions.

At The True Traveller, we’re used to advising people on travelling all around the world, and due to feedback from our customers we’ve changed our insurance website, made it even better value and extended the range of products.

On Single Trips, we offer three Policies called True Value, Traveller and Traveller Plus. True Value is designed for travellers under 40 years of age, and is designed for last minute travellers and backpackers. The Traveller policy, our most popular, is designed for holiday makers and adventurous travellers alike, and Traveller Plus gives enhanced medical and cancellation cover.

On our Multi Trip Policies, again we offer the Traveller policy valid for unlimited trips throughout the year for durations up to 30 days, and the Traveller Plus policy which offers enhanced cover for unlimited trips lasting up to 70 days. We also have a budget True Value Policy for travellers under 40 years of age.

We’ve tried to get the prices as keen as possible on all our insurances. This means on the Single Trip and Multi-Trip you have the option to exclude Baggage Cover as this may well be covered in your Home Contents insurance; you also have the option to add-in different activity packs. The Traveller Pack covers 92 of the regular holiday activities which you will get involved in, and covers clerical/non-manual work as standard. The Adventure Pack covers a further 41 activities and is designed for the more adventurous traveller and backpacker, covering trekking to 4,600m, as well as volunteer work and manual work. The Extreme and Ultimate Packs covers all the more extreme and ultimate adventures. The Extreme covers trekking over 4,600m to any altitude, as well as Scuba Diving to 50M. The Ultimate covers Hang Gliding, Mountaineering and Polo to name just three of the Ultimate adventures!

Visit Website

Phone:

020 3822 0200

Email:

insurance@truetraveller.com

Location:

6 Drakes Courtyard,
Kilburn High Road,
London
London Borough of Brent
NW6 7JR

Anonymous
Anonymous  // 01/01/2019
Travelling in Australia during the pandemic I needed to extend my insurance, I’ve found True Traveller to be easy to use and competitively priced
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Posted 3 years ago
Done remotely as already travelling. Seemed to be straightforward. I guess the proof of the pudding is in the tasting. Hopefully I won’t have to!!
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Posted 3 years ago
Great service, fool proof website. I had a concern about my insurance so I emailed them bearing in mind it was a Sunday they instantly got back to me, highly recommend.
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Posted 3 years ago
Always had a good experience booking cover.
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Posted 3 years ago
I've used true traveller a few times now for treks at high altitude where I need a good level of cover. Always impressed by the customer service and knowledge of the advisers. It's very easy to arrange policy through site or over the phone. Also, premium cost is very reasonable considering cover provided.
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Posted 3 years ago
Really clear and simple website to book through and reasonably priced policy for the activity I needed to cover :)
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Posted 3 years ago
Very good easy to use and quick and friendly service
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Posted 3 years ago
Easy to deal with and very reassuring when contacted. Thankfully I have not had to make a claim, however I can say the process of arranging and renewing cover for my son has always been simple, and any contact with True Traveller excellent.
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Posted 3 years ago
Fast, Clear, Cost effective insurance
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Posted 3 years ago
Easy site to navigate around. Plenty of additional options to choose from to suit your travel requirements. Really liking the option to extend whilst still travelling. Great prices!
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Posted 3 years ago
Brilliant! Very helpful with additional declaration to aid with visa application. A*****
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Posted 3 years ago
My man Craig helped me out no end. Top man is Craig. Give him a pay rise.
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Posted 3 years ago
Easy, fast and solution-oriented service. It became my go-to insurance company!
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Posted 3 years ago
Very good up to now.
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Posted 3 years ago
Quick and helpful.
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Posted 3 years ago
Used the chat service very helpful flexibility with insurance
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Posted 3 years ago
Competitive prices and website is easy to get a quotation, hopefully will never need to make a claim!
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Posted 3 years ago
Great coverage, flexible plans and fab customer service - thanks Luke!!!!
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Posted 3 years ago
very helpful advice form the staff
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Posted 3 years ago
Hi, Firstly their website is very clear and intuitive to use. The amount, variation and tailored policies that are available at a click is truly fantastic. Definitely not a case of “one size fits all”, so the flexibility is refreshing. Being able to add and extend cover whilst already traveling is genius. Also offering COVID cover is groundbreaking. The whole process is simple and straight forward with no fuss and most definitely cost effective. Why would you go anywhere else ?
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Posted 3 years ago
True Traveller is rated 4.8 based on 1,881 reviews