True Traveller Reviews

Name: True Traveller
Address: 6 Drakes Courtyard, Kilburn High Road, London, London Borough of Brent
Rating: 4.83

4.8 Rating 1,883 Reviews

98 %

of reviewers recommend True Traveller

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About True Traveller:

True Traveller - Travel Insurance designed by Travellers

When travelling overseas, the one thing you should never skimp on is your travel insurance cover, as should things go wrong you want the very best cover for you and your possessions.

At The True Traveller, we’re used to advising people on travelling all around the world, and due to feedback from our customers we’ve changed our insurance website, made it even better value and extended the range of products.

On Single Trips, we offer three Policies called True Value, Traveller and Traveller Plus. True Value is designed for travellers under 40 years of age, and is designed for last minute travellers and backpackers. The Traveller policy, our most popular, is designed for holiday makers and adventurous travellers alike, and Traveller Plus gives enhanced medical and cancellation cover.

On our Multi Trip Policies, again we offer the Traveller policy valid for unlimited trips throughout the year for durations up to 30 days, and the Traveller Plus policy which offers enhanced cover for unlimited trips lasting up to 70 days. We also have a budget True Value Policy for travellers under 40 years of age.

We’ve tried to get the prices as keen as possible on all our insurances. This means on the Single Trip and Multi-Trip you have the option to exclude Baggage Cover as this may well be covered in your Home Contents insurance; you also have the option to add-in different activity packs. The Traveller Pack covers 92 of the regular holiday activities which you will get involved in, and covers clerical/non-manual work as standard. The Adventure Pack covers a further 41 activities and is designed for the more adventurous traveller and backpacker, covering trekking to 4,600m, as well as volunteer work and manual work. The Extreme and Ultimate Packs covers all the more extreme and ultimate adventures. The Extreme covers trekking over 4,600m to any altitude, as well as Scuba Diving to 50M. The Ultimate covers Hang Gliding, Mountaineering and Polo to name just three of the Ultimate adventures!

Visit Website

Phone:

020 3822 0200

Email:

insurance@truetraveller.com

Location:

6 Drakes Courtyard,
Kilburn High Road,
London
London Borough of Brent
NW6 7JR

True Traveller 5 star review on 11th February 2023

Mr McConnell

Anonymous

Anonymous // 01/01/2019

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“I have been procrastinating when it came to choosing insurance that covers my IEC requirements as I am leaving for Canada next week. The site was not only easy to navigate but very straight forward and wasted no time in showing me what options I have. I spoke to a customer service representative on their online chat and they helped me answer any questions I had. I even recommended this service to my friend who is also going through the process of applying for her IEC. Quick, easy and cost wise very good! Thank you!”

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Posted 4 years ago

“User friendly website”

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Posted 4 years ago

“I have used True Traveller now for a number of years on my globe trotting travels. I am a true adventurer and love doing extreme sports and activities. Because none of my plans are set in stone the extension policy with the added bonus of a 10 % discount is really useful. I can live life in the fast lane now safe in the knowledge that True Traveller has got me covered for all eventualities.”

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Posted 4 years ago

“Really easy, simple and quick process. Can't complain about any aspect really! Fully reccommended.”

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Posted 4 years ago

“Definitely recommend these guys if you’re doing anything beyond booking a 2 week holiday in the EU. From experience you can easily find that most companies don’t actually cover you for longer trips for various reasons but these guys don’t have any of the get-out clauses that most do, and their website is really clear and highlights all the potential issues really well.”

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Posted 4 years ago

“Used this for my IEC visa to Canada. By far the best option out there with unlimited trips home”

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Posted 4 years ago

“Great comprehensive cover. Clear policy and easy to apply”

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Posted 4 years ago

“Truetraveller is the best travel insurance for somebody who travels as much as me. I may be out of my home country for many years at a time and this is the only insurer I know that renews or even starts new policies whilst abroad. Super quick and easy to obtain and when I had to make a claim a year ago they were quick and efficient to complete the claim I made!”

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Posted 4 years ago

“Straightforward to set up and the option to add winter sports is great for backpacking adventures! Haven’t had to make a claim yet so I can’t judge that aspect but I’ve never had a bad experience with Allianz underwriting.”

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Posted 4 years ago

“Easy to sign up, and one of the very few companies that will insure you once you’re already overseas.”

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Posted 4 years ago

“I had good experience with True Traveller during my previous trip with a claim. So I booked it again for my next trip.”

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Posted 4 years ago

“I rang the call centre just to get clarity on helicopter cover and the man was very helpful explaining how it works and also offering advice for the trip. After doing a lot of research This was the most reasonably priced insurance for my trip by quite a bit.”

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Posted 4 years ago

“It is my second time taking True Traveller. I would not go with anyone else. Customer service is amazing, they are prompt and quick with all details and always get the job done. Additionally the value from them is absolutely unbeatable. I would always recommend them to anyone!”

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Posted 4 years ago

“Really easy and simple to use and the first travel insurance I found that covers you when you’re already out there! They’ve really thought of everything here and I can’t wait to travel the world with them covering my back.”

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Posted 4 years ago

“Fast and easy to make, custom to all needs available, after payment your document available for download immediately.”

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Posted 4 years ago

“Really easy to buy. The website is clear and the customer service contacted by chat was really helpful. We will really know how it works when we will need it... hopefully never!”

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Posted 4 years ago

“Easy processing”

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Posted 4 years ago

“Super easy to organise everything and were great at communicating with us about any queries or issues!”

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Posted 4 years ago

“Since becoming digital nomads at the end of 2017, my husband and I have used True Traveller as our travel insurance. It is the best option for us because we can buy insurance if we are already travelling and also the fact that they have services like live chat mean that you can easily get in contact with them from anywhere in the world. It is also the cheapest option we have found that provided us with extensive coverage worldwide. In 2018 I was unfortunate enough to have to get some emergency dental treatment done that was quite costly. I wasn't even sure whether my claim would be approved and also I was worried that I had submitted it late (just within the allowed period). I live chatted with someone from True Traveller when I needed the treatment to find out what would be covered and they were really helpful,explaining what I could claim for and in one instance even suggesting where I could go for reasonably priced treatment. I submitted my claim via a very easy to use claim forn and then waited to see what would happen. I was surprised that within a week I was contacted by a person managing my claim and told that I would receive the maximum I was allowed for dental treatment. It was so fast, I was really impressed! I wouldn't hesitate to recommend True Traveller to other travellers and have already got some of my friends to sign up after I recommended them in a review on my blog!”

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Posted 4 years ago

“I have been travelling for 4.5 years almost non stop, I have felt safe using Truetraveller insurances most of that time. It is quite affordable and gives the freedom to get it when already on the road unlike the insurances from my home country Finland. And it covers my dear hobby scuba diving as well.”

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Posted 4 years ago

True Traveller is rated 4.8 based on 1,883 reviews