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True Traveller Reviews

4.8 Rating 1,914 Reviews
98 %
of reviewers recommend True Traveller
Read True Traveller Reviews

About True Traveller:

True Traveller - Travel Insurance designed by Travellers

When travelling overseas, the one thing you should never skimp on is your travel insurance cover, as should things go wrong you want the very best cover for you and your possessions.

At The True Traveller, we’re used to advising people on travelling all around the world, and due to feedback from our customers we’ve changed our insurance website, made it even better value and extended the range of products.

On Single Trips, we offer three Policies called True Value, Traveller and Traveller Plus. True Value is designed for travellers under 40 years of age, and is designed for last minute travellers and backpackers. The Traveller policy, our most popular, is designed for holiday makers and adventurous travellers alike, and Traveller Plus gives enhanced medical and cancellation cover.

On our Multi Trip Policies, again we offer the Traveller policy valid for unlimited trips throughout the year for durations up to 30 days, and the Traveller Plus policy which offers enhanced cover for unlimited trips lasting up to 70 days. We also have a budget True Value Policy for travellers under 40 years of age.

We’ve tried to get the prices as keen as possible on all our insurances. This means on the Single Trip and Multi-Trip you have the option to exclude Baggage Cover as this may well be covered in your Home Contents insurance; you also have the option to add-in different activity packs. The Traveller Pack covers 92 of the regular holiday activities which you will get involved in, and covers clerical/non-manual work as standard. The Adventure Pack covers a further 41 activities and is designed for the more adventurous traveller and backpacker, covering trekking to 4,600m, as well as volunteer work and manual work. The Extreme and Ultimate Packs covers all the more extreme and ultimate adventures. The Extreme covers trekking over 4,600m to any altitude, as well as Scuba Diving to 50M. The Ultimate covers Hang Gliding, Mountaineering and Polo to name just three of the Ultimate adventures!

Visit Website

Phone:

020 3822 0200

Email:

insurance@truetraveller.com

Location:

6 Drakes Courtyard,
Kilburn High Road,
London
London Borough of Brent
NW6 7JR

Anonymous
Anonymous  // 01/01/2019
Very easy to deal with, simple layout on the website on which options one would like to choose and it makes for an easy transaction
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Posted 2 years ago
Third time I have used True Traveller Do I need to say more
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Posted 2 years ago
I have just got a new policy with them, so I didnĀ“t have the chance to use it this time yet. I was helped by the online chat before deciding which police should I choose. It was really helpful and they resolved all my doubts. A few years ago I use to have TrueTraveller as my travel insurance and I used it on a few occasions. Always they responded on time and pay me back my medical cost/lost luggage/etc...I couldn't recommend enough this travel insurance.
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Posted 2 years ago
Already used 3x times (1yr insurance for Asia). Claimed once, with no problem, easy communication, quick payment.
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Posted 2 years ago
Very easy to complete.
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Posted 2 years ago
Very good and helpful service. Website very easy to navigate.
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Posted 2 years ago
Great price on basic backpacker cover. And the covid cover certificate was sent to me so quickly! Recommended
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Posted 2 years ago
Very easy to get the travel insurance needed and this time I renewed the policy very easily.
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Posted 2 years ago
I havnt had to claim on this policy so I cant comment on that, but from an inception point of view it was very easy to set the policy up, amend, and extend it. Having spoken on the phone too, they were polite and consise with their information.
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Posted 2 years ago
As a frequent traveller, I've been using True Traveller for years. I've only had to make a claim once - but that was enough to make me a lifetime customer. Not only are they great value, with excellent customer service - they genuinely care about your health and wellbeing, and will go above and beyond to make sure you are safe. I literally cannot recommend them enough.
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Posted 2 years ago
I tried lots of different providers and none of them would insure my daughter because she was already travelling. I secured cover with True Traveller without any problems. It was quick, easy and stress-free, just what I needed.
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Posted 2 years ago
True Traveller insurance cover does what it says on the tin
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Posted 2 years ago
Only just got this policy so until I would need to use the policy I can't really comment other than True Traveller was a good bit cheaper than their competitors and going through their packages they seem to have covered everything
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Posted 2 years ago
Always simple and amazing with great customer care. My go to!
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Posted 2 years ago
Exceptional service. I needed a covid-19 declaration for my urgent trip and Luke got it issued in less than an hour while it would normally have taken about 28 days. So I could travel that evening. Thank you again. I highly recommend their service and True Traveller has very competitive packages for all kind of activities.
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Posted 2 years ago
Great service
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Posted 2 years ago
Very competitive pricing, easy to understand what is in each policy, quick turnaround for the information to be sent
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Posted 2 years ago
The website was very user friendly: it was easy to taylor a trip to our requirements. So far we have had no need to claim. This would be the greatest test.
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Posted 2 years ago
Booked online. The site was easy to use. It enabled me to sort out my insurance quickly
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Posted 2 years ago
I DID NOT HAVE TO CLAIM. Process was easy to navigate, customer agent comprehensively answered questions that I had. On the expensive side, but this was because I took insurance after already having starting traveling
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Posted 2 years ago
True Traveller is rated 4.8 based on 1,914 reviews