True Traveller Reviews

Name: True Traveller
Address: 6 Drakes Courtyard, Kilburn High Road, London, London Borough of Brent
Rating: 4.83

4.8 Rating 1,881 Reviews

98 %

of reviewers recommend True Traveller

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About True Traveller:

True Traveller - Travel Insurance designed by Travellers

When travelling overseas, the one thing you should never skimp on is your travel insurance cover, as should things go wrong you want the very best cover for you and your possessions.

At The True Traveller, we’re used to advising people on travelling all around the world, and due to feedback from our customers we’ve changed our insurance website, made it even better value and extended the range of products.

On Single Trips, we offer three Policies called True Value, Traveller and Traveller Plus. True Value is designed for travellers under 40 years of age, and is designed for last minute travellers and backpackers. The Traveller policy, our most popular, is designed for holiday makers and adventurous travellers alike, and Traveller Plus gives enhanced medical and cancellation cover.

On our Multi Trip Policies, again we offer the Traveller policy valid for unlimited trips throughout the year for durations up to 30 days, and the Traveller Plus policy which offers enhanced cover for unlimited trips lasting up to 70 days. We also have a budget True Value Policy for travellers under 40 years of age.

We’ve tried to get the prices as keen as possible on all our insurances. This means on the Single Trip and Multi-Trip you have the option to exclude Baggage Cover as this may well be covered in your Home Contents insurance; you also have the option to add-in different activity packs. The Traveller Pack covers 92 of the regular holiday activities which you will get involved in, and covers clerical/non-manual work as standard. The Adventure Pack covers a further 41 activities and is designed for the more adventurous traveller and backpacker, covering trekking to 4,600m, as well as volunteer work and manual work. The Extreme and Ultimate Packs covers all the more extreme and ultimate adventures. The Extreme covers trekking over 4,600m to any altitude, as well as Scuba Diving to 50M. The Ultimate covers Hang Gliding, Mountaineering and Polo to name just three of the Ultimate adventures!

Visit Website

Phone:

020 3822 0200

Email:

insurance@truetraveller.com

Location:

6 Drakes Courtyard,
Kilburn High Road,
London
London Borough of Brent
NW6 7JR

True Traveller 5 star review on 11th February 2023

Mr McConnell

Anonymous

Anonymous // 01/01/2019

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“Super easy to take out and extend on the road”

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Posted 4 years ago

“Easy to use and understand. Simple to purchase and obtain policy with no hassles. Would recommend and use again. P”

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Posted 4 years ago

“I was very pleased with the layout of true traveller website to buy my Insurance. Everything is very simple to understand and is not confusing which for some insurances it can be. It’s very easy and quick and is very reassuring of what you will be covered for and what you will not. I really like that they give you 3 options to choose from after you fill out all the information. I am sure I will continue with true traveller after my policy is over as I would like to continue travelling for quite a few years. And I am hoping I will never need to use it but I am happy and reassured that I have significant cover if I do.”

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Posted 4 years ago

“Very reliable insurance, handy if you're already traveling. Switched from regular insurance company. TrueTraveller has just better service for better price.”

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Posted 4 years ago

“I found extending policy very easy. Details of policy options are clear and you can see exactly what is included. The 10% renewal discount was very welcome also”

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Posted 4 years ago

“I’m Polish resident in the UK and I was travelling in August to High Tatra Mountains in Slovakia. I spend almost 2 days to look for the right insurance to cover mainly medical help and rescue if needed. I was already on my trip and felt really happy when I found True Traveller which insured my needs in resonable cost. Thank you!”

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Posted 4 years ago

“Easy to book online, had to change my dates after booking and was very straightforward to do so.”

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Posted 4 years ago

“Affordable and straightforward insurance. I also liked how easy and clear the process was of obtaining this travel insurance. Everything from making a claim, extending to finding more info can be done online which makes it perfect for today’s travellers.”

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Posted 4 years ago

“We just paid for the insurance. Everything is fine.”

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Posted 4 years ago

“Great customer service . I have had a policy in the past and although wasn't able to claim when I wanted to but going to give True Traveller one more go as the customer service is really good.”

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Posted 4 years ago

“Very quick to purchase. Easy site to navigate and everything is clear and understandable.”

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Posted 4 years ago

“An 'easy to use' way to extend your travel insurance and very helpful and easy claims experience should you need to use the insurance. Thank you.”

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Posted 4 years ago

“Quick and easy to complete fields, glad there’s someone out there that offers insurance if you’re already on your holiday - gives me piece of mind for the rest of our stay”

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Posted 4 years ago

“Quick and straightforward. Someone always answers quickly and are friendly.”

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Posted 4 years ago

“Clear website easy to get around full information set out simply”

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Posted 4 years ago

“I am with TT for years and always been happy with what I got for my money. The cover is great value and service is amazing. I only had one claim in those years but the process was smooth, operator polite and I got my money on account within days. For me as a traveller this is a top prodict and must have ;)”

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Posted 4 years ago

“Quick and easy to choose the policy right for you. I was already abroad so loved that they had an option for this. Price was very reasonable as well.”

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Posted 4 years ago

“The only company we could find who are being sensible about covid cover & FCO travel advice. Very responsive and helpful on the phone too.”

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Posted 4 years ago

“Always easy to take and or renew a policy. Luckily I have never had to use them in an emergency but would feel peace of mind having them as insurers if I do.”

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Posted 4 years ago

“Very efficient and flexible with making sure you are covered for whatever you need! Very easy to extend and a pleasure to communicate with. You will feel secure with True Traveller!”

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Posted 4 years ago

True Traveller is rated 4.8 based on 1,881 reviews