True Traveller Reviews

Name: True Traveller
Address: 6 Drakes Courtyard, Kilburn High Road, London, London Borough of Brent
Rating: 4.83

4.8 Rating 1,881 Reviews

98 %

of reviewers recommend True Traveller

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About True Traveller:

True Traveller - Travel Insurance designed by Travellers

When travelling overseas, the one thing you should never skimp on is your travel insurance cover, as should things go wrong you want the very best cover for you and your possessions.

At The True Traveller, we’re used to advising people on travelling all around the world, and due to feedback from our customers we’ve changed our insurance website, made it even better value and extended the range of products.

On Single Trips, we offer three Policies called True Value, Traveller and Traveller Plus. True Value is designed for travellers under 40 years of age, and is designed for last minute travellers and backpackers. The Traveller policy, our most popular, is designed for holiday makers and adventurous travellers alike, and Traveller Plus gives enhanced medical and cancellation cover.

On our Multi Trip Policies, again we offer the Traveller policy valid for unlimited trips throughout the year for durations up to 30 days, and the Traveller Plus policy which offers enhanced cover for unlimited trips lasting up to 70 days. We also have a budget True Value Policy for travellers under 40 years of age.

We’ve tried to get the prices as keen as possible on all our insurances. This means on the Single Trip and Multi-Trip you have the option to exclude Baggage Cover as this may well be covered in your Home Contents insurance; you also have the option to add-in different activity packs. The Traveller Pack covers 92 of the regular holiday activities which you will get involved in, and covers clerical/non-manual work as standard. The Adventure Pack covers a further 41 activities and is designed for the more adventurous traveller and backpacker, covering trekking to 4,600m, as well as volunteer work and manual work. The Extreme and Ultimate Packs covers all the more extreme and ultimate adventures. The Extreme covers trekking over 4,600m to any altitude, as well as Scuba Diving to 50M. The Ultimate covers Hang Gliding, Mountaineering and Polo to name just three of the Ultimate adventures!

Visit Website

Phone:

020 3822 0200

Email:

insurance@truetraveller.com

Location:

6 Drakes Courtyard,
Kilburn High Road,
London
London Borough of Brent
NW6 7JR

True Traveller 5 star review on 11th February 2023

Mr McConnell

Anonymous

Anonymous // 01/01/2019

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“I have used True Traveller many, many times especially for extended trips. I originally used them because they were one of the few companies that would cover a 2 year trip to Canada. I love that you can choose all the add ons such as winter sports and extreme sporting activities! I am often away without knowing when I will return so I really like the flexibility of extending my insurance for longer periods of time using the 10% discount when I do so! True Traveller have so many benefits that most companies don't offer. They are one of very few companies that allow you to start an insurance policy whilst already traveling. Something I've made use of many times. I have made 2 claims with True Traveller and both times it was very easy and hassle free and I was paid the full amount as I always opt to take the excess off by paying a very small amount when purchasing the policy. I will always be a loyal customer for True Traveller in the future. Even if I pay a bit more than other insurance companies because I am confident it's the best cover and I will always be treated well and fairly if I need to make a claim.”

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Posted 4 years ago

“The best policy for Travellers. Fair. For my number one on the market.”

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Posted 4 years ago

“website very easy to navigate, staff very helpful, comprehensive cover at a reasonable cost , so far very satisfied with the company.”

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Posted 4 years ago

“Easy to use and see what is covered. Great to be able to insure whilst already travelling”

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Posted 4 years ago

“Stranded mid trip as flight home cancelled. My existing reputable insurance company fails to meet the challenge. Find true traveller........excellent online site, all questions answered......have taken a years policy and will stay away longer....”

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Posted 4 years ago

“Easy to use and responsive”

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Posted 4 years ago

“I’ve bought travel insurance for the second time through True Traveller as they have been awesome! I actually had to make three claims during my first 2 year period, which is a nerve racking process when you’re handed the bills however, after a couple of phone calls it was all handled! Simple, reliable, great customer experience.”

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Posted 4 years ago

“Such an easy process and understandable policy.”

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Posted 4 years ago

“Customisable. Easy to use. 5 star.”

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Posted 4 years ago

“Easy to understand policies and offering more options for the traveller than the majority of other policies out there, such as long trips, and taking out policy while travelling.”

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Posted 4 years ago

“In the height of Covid 19 I was travelling in a motorhome in France which is where we chose to lock down. (We are full time travellers) Our then insurance policy wouldn’t cover us for continuation of travel as they only allowed for 90 days at a time in Europe. This is when I found True Traveller. My original insurer quoted the same money for 4 months cover as true traveller quoted for 16 months cover! Wish I had found them first. The already travelling option is awesome and the process so simple! Website is in plain English and easy to navigate. 5 * from me!”

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Posted 4 years ago

“True Traveller insurance is not one of those cheap ones, but for the price you pay you get adequate quality. I haven't made a claim so far during last 2 years of using this insurance. However, my close person who made 2 claims was fully satisfied. Great communication, claims successfully approved and covered. In overal, for my next journey I will choose True Traveller!”

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Posted 4 years ago

“Great insurance company”

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Posted 4 years ago

“True Traveller offer excellent insurance cover at unbeatable prices. I am currently stuck whilst travelling abroad due to covid-19 pandemic, my insurance policy with another company expired due to the unexpected longevity of my trip and to take a new travel policy with True Traveller took just moments to get a quote and pay for. Job done, thanks!”

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Posted 4 years ago

“Good insurance”

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Posted 4 years ago

“Just bought the insurance. Fast and simple!”

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Posted 4 years ago

“A very good user interface, super straight forward. Always very quick and efficient.”

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Posted 4 years ago

“I had to go to the hospital for an emergency and I have received a very good assistance. I got the reimbursement also very fast. Excellent service”

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Posted 4 years ago

“I have been happy with the level of professionalism they have, very clear design of the websites as well. Prices ok”

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Posted 4 years ago

“Easy, process. The one way insurance was perfect for my needs”

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Posted 4 years ago

True Traveller is rated 4.8 based on 1,881 reviews