True Traveller Reviews

Name: True Traveller
Address: 6 Drakes Courtyard, Kilburn High Road, London, London Borough of Brent
Rating: 4.83

4.8 Rating 1,883 Reviews

98 %

of reviewers recommend True Traveller

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About True Traveller:

True Traveller - Travel Insurance designed by Travellers

When travelling overseas, the one thing you should never skimp on is your travel insurance cover, as should things go wrong you want the very best cover for you and your possessions.

At The True Traveller, we’re used to advising people on travelling all around the world, and due to feedback from our customers we’ve changed our insurance website, made it even better value and extended the range of products.

On Single Trips, we offer three Policies called True Value, Traveller and Traveller Plus. True Value is designed for travellers under 40 years of age, and is designed for last minute travellers and backpackers. The Traveller policy, our most popular, is designed for holiday makers and adventurous travellers alike, and Traveller Plus gives enhanced medical and cancellation cover.

On our Multi Trip Policies, again we offer the Traveller policy valid for unlimited trips throughout the year for durations up to 30 days, and the Traveller Plus policy which offers enhanced cover for unlimited trips lasting up to 70 days. We also have a budget True Value Policy for travellers under 40 years of age.

We’ve tried to get the prices as keen as possible on all our insurances. This means on the Single Trip and Multi-Trip you have the option to exclude Baggage Cover as this may well be covered in your Home Contents insurance; you also have the option to add-in different activity packs. The Traveller Pack covers 92 of the regular holiday activities which you will get involved in, and covers clerical/non-manual work as standard. The Adventure Pack covers a further 41 activities and is designed for the more adventurous traveller and backpacker, covering trekking to 4,600m, as well as volunteer work and manual work. The Extreme and Ultimate Packs covers all the more extreme and ultimate adventures. The Extreme covers trekking over 4,600m to any altitude, as well as Scuba Diving to 50M. The Ultimate covers Hang Gliding, Mountaineering and Polo to name just three of the Ultimate adventures!

Visit Website

Phone:

020 3822 0200

Email:

insurance@truetraveller.com

Location:

6 Drakes Courtyard,
Kilburn High Road,
London
London Borough of Brent
NW6 7JR

True Traveller 5 star review on 11th February 2023

Mr McConnell

Anonymous

Anonymous // 01/01/2019

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“I have been very impressed with not only the ease of obtaining insurance as a person already travelling abroad, but also the efficiency of True Traveller in monitoring my cover and offering to extend the insurance at the end of my first term of insurance.”

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Posted 4 years ago

“Can totally recommend True Traveller. Quotes are very easy to get and transparent in what you get for the money. Buying or extending the policy is a matter of minutes, contact with them (either e-mail or phone) is very easy and professional. Will reach out to them before my next trip for sure.”

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Posted 4 years ago

“Very good at the”

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Posted 4 years ago

“As I was already out of the country and on my trip, there were very few insurance options available but True Traveller was the easiest to navigate and gave me a very competitive rate. Very much recommended.”

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Posted 4 years ago

“easy to manage, never had a problem”

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Posted 4 years ago

“Great service, with easy to understand options on the website. True Traveller gave us reassurance when we had been abandoned by our previous insurer whilst stranded in new Zealand as a result of COVID 19 and needing travel cover for the journey back to the UK. Fully recommended.”

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Posted 4 years ago

“We were already in America and we were unable to return home because of the pandemic. It was a relief that True Traveller provided the option to insure mid-journey. The website was instructive and easy to use.”

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Posted 4 years ago

“I have been on an IEC visa for the last 2 years and have recently extended my True Traveller policy. I felt very reassured having insurance cover with True Traveller due to; the reviews I had received from others; their extensive cover offered over a 2 year period; a reasonable cost when spread out over 2 years. I luckily only had to claim once for medical reasons and it is super easy to claim. I feel safe and supported having this insurance cover and they seem to cover all the necessary areas needed to fit the conditions of an IEC visa. I also thought it was great that they have a multi-trip policy and not just single trip as I travelled back and forth from my home country several times, and it was great to know I was covered for baggage (I paid for the add on) and travel each time.”

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Posted 4 years ago

“Good price for a comprehensive package”

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Posted 4 years ago

“Very satisfied, when everything happened with the corona virus my flights were cancelled and I was able to extend my insurance while out of the country which just made me feel a lot more secure- would not hesitate to buy my insurance through them again :)”

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Posted 4 years ago

“Perfect, if you 're already travelling. Easy to set up everything. You can choose what package suits you.”

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Posted 4 years ago

“I have been using True Traveller for the last couple of years when travelling. I am on the road most of the time so my travel insurance is important to me. A couple of months ago I was in India, having a lot of pains in my teeth, where I had to go to the dentist to help relieve my pain. I made a claim to True Traveller and they returned my money back easily. I can highly recommend True Traveller to anyone who's planning to go travelling or who's already on the road, but doesn't have an insurance yet.”

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Posted 4 years ago

“Helpful and quick response to any questions or claims I had.”

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Posted 4 years ago

“Great experience”

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Posted 4 years ago

“Really great experience with purchasing. Easy to use and great price.”

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Posted 4 years ago

“Very simple and straightforward, all necessary documents sent in attachments straight away, very transparent!”

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Posted 4 years ago

“Have been fortunate enough to not have to use these guys as of yet and intend to keep it that way, but the customisation options when selecting your bespoke insurance level and coverage are great and one of the reasons I chose to go with True Traveller. I am confident and know that if I ever have the misfortune to have to resort to claim, I will be met with an efficient and speedy service that will help me with whatever I need! Thumbs up from me!”

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Posted 4 years ago

“Very quick and easy to arrange cover. Stuck in New Zealand due to coronavirus lockdown and when trying to rearrange flight home, my original insurers claimed that due to government advice against travel the cover was no longer valid!! Thank you True Traveller for the peace of mind at a stressful time.”

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Posted 4 years ago

“Good experience so far.”

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Posted 4 years ago

“Super ubezpieczenie polecam”

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Posted 4 years ago

True Traveller is rated 4.8 based on 1,883 reviews