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True Traveller Reviews

4.8 Rating 1,991 Reviews
98 %
of reviewers recommend True Traveller
Read True Traveller Reviews

About True Traveller:

True Traveller - Travel Insurance designed by Travellers

When travelling overseas, the one thing you should never skimp on is your travel insurance cover, as should things go wrong you want the very best cover for you and your possessions.

At The True Traveller, we’re used to advising people on travelling all around the world, and due to feedback from our customers we’ve changed our insurance website, made it even better value and extended the range of products.

On Single Trips, we offer three Policies called True Value, Traveller and Traveller Plus. True Value is designed for travellers under 40 years of age, and is designed for last minute travellers and backpackers. The Traveller policy, our most popular, is designed for holiday makers and adventurous travellers alike, and Traveller Plus gives enhanced medical and cancellation cover.

On our Multi Trip Policies, again we offer the Traveller policy valid for unlimited trips throughout the year for durations up to 30 days, and the Traveller Plus policy which offers enhanced cover for unlimited trips lasting up to 70 days. We also have a budget True Value Policy for travellers under 40 years of age.

We’ve tried to get the prices as keen as possible on all our insurances. This means on the Single Trip and Multi-Trip you have the option to exclude Baggage Cover as this may well be covered in your Home Contents insurance; you also have the option to add-in different activity packs. The Traveller Pack covers 92 of the regular holiday activities which you will get involved in, and covers clerical/non-manual work as standard. The Adventure Pack covers a further 41 activities and is designed for the more adventurous traveller and backpacker, covering trekking to 4,600m, as well as volunteer work and manual work. The Extreme and Ultimate Packs covers all the more extreme and ultimate adventures. The Extreme covers trekking over 4,600m to any altitude, as well as Scuba Diving to 50M. The Ultimate covers Hang Gliding, Mountaineering and Polo to name just three of the Ultimate adventures!

Visit Website

Phone:

020 3822 0200

Email:

insurance@truetraveller.com

Location:

6 Drakes Courtyard,
Kilburn High Road,
London
London Borough of Brent
NW6 7JR

Anonymous
Anonymous  // 01/01/2019
A Very good travel insurance to use. To be able to extend the policy while still travelling is excellent. Thank you.
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Posted 1 day ago
Just amazing. They solved my problem fast, the claim was so fast too. This is the best insurance company that I ever tried. Really good job!
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Posted 4 days ago
I'm very happy to submit an insurance with True traveller. Unfortunately I had some health issues and for every occasion they replied quickly and the service was very efficient and helpful. 100% satisfied
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Posted 4 days ago
First time with True Traveller, lots of options and seems reasonable at the moment!
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Posted 5 days ago
Excellent service and very clear pricing and policy details
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Posted 1 week ago
Easy and quick to obtain a quote, they were competitive and simple to obtain what I required
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Posted 1 week ago
Very reliable and quick. I always go with them when I travel.
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Posted 1 week ago
The application and acceptance was so easy I had forgotten to take insurance before I left the UK and suddenly realized when I was in Canada panic set in true traveler saved my bacon
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Posted 1 week ago
Process of purchasing the insurance was straightforward and easy. Just disappointed that they did not allow me to cancel the insurance a couple of hours after I purchased it when I realized I would not be able to make the trip.
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Posted 1 week ago
It was a super smooth and easy handling of claims and consultation with TrueTraveller. I was in North Thailand, where a group of dogs attacked me in the forest, thus I've called TrueTraveller what to do. As the reception was bad, they wrote me an email asking all the details about what happend and how they can help me. I went to the hospital, and they checked up on me the next day, how everything went. Afterall I've submitted my claims for the hospital expenses, which were approved and processed in 4 days time, which is I think an amazing service, so I'm totally blown away on their professionality and speed processes, as well as the kind approach.
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Posted 2 weeks ago
Great insurance for a great price. Very happy
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Posted 3 weeks ago
A minor fall from their usual exemplary standard - communication was not as instant as it had been ( I had to chase a couple of times). Information I requested on potential providers was not provided as quickly as it should have been. However on the positive side once the validity of the claim was established and medical documents/reports received by True the claim was paid quickly.
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Posted 3 weeks ago
online quote details and purchase - super after sales service - super
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Posted 3 weeks ago
Claim process was smooth and straight forward. The payment was fast! Very good
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Posted 3 weeks ago
This is my go to travel insurance company. Really good value and efficient.
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Posted 3 weeks ago
Simple clear cost effective. Easy to disclose and price, often at zero, minor conditions.
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Posted 3 weeks ago
Best offer on the market. Been a client for years now.
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Posted 3 weeks ago
Luckily there has been no need to use this insurance since it was bought. However, the company are easy to contact and helpful when I did get in touch with them
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Posted 4 weeks ago
I spoke to someone at True Traveller who talked me through the products to make sure I was buying the correct one. He was extremely knowledgeable, professional, friendly and willing to help. It was so refreshing to speak to an actual person and get things sorted straight away. I will definitely use True Traveller again.
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Posted 1 month ago
Easy to navigate website to purchase in respect of Kilimanjaro extreme trekking insurance.
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Posted 1 month ago
True Traveller is rated 4.8 based on 1,991 reviews