Name: TrophyMaster
Address: 4 Wilford Lane West Bridgford, Nottingham
Rating: 4.90

“Excellent service and quick delivery”

Posted 10 years ago

Thanks very much for your review. We are pleased that you were happy with TrophyMaster's products and service and we look forward to being for service again in the not too distant future. Best regards TrophyMaster Customer Support

Posted 10 years ago

“Once again, excellent service and turnaround. Would highly recommend.”

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Posted 10 years ago

Thanks very much for your review. We are pleased that you were happy with TrophyMaster's products and service and we look forward to being for service again in the not too distant future. Best regards TrophyMaster Customer Support

Posted 10 years ago

“I thoroughly recommend Trophy Master. Although our business is located in Saudi Arabia, I shall ensure we use them whenever and wherever possible. Great Service ! Mark Turner, VP American Express Saudi Arabia.”

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Posted 10 years ago

Thanks very much for your review. We are pleased that you were happy with TrophyMaster's products and service and we look forward to being for service again in the not too distant future. Best regards TrophyMaster Customer Support

Posted 10 years ago

“Excellent service.. Prompt dispatch. Great value for money.”

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Posted 10 years ago

Thanks very much for your review. We are pleased that you were happy with TrophyMaster's products and service and we look forward to being for service again in the not too distant future. Best regards TrophyMaster Customer Support

Posted 10 years ago

“This is the third time I've used Trophy Master for creating the trophies and awards that I present to my music students at our semi-annual recitals, and I could NOT be more pleased with the results! These customer service reps are super efficient and professional. They happily work with me, their valued customer, to provide the best quality products at the most affordable prices available on the market. They go the extra mile to be courteous and offer me loads of options so that I can make the most informed decision on what is best for my students. Once I've placed my order, the employees go straight to work on creating my personalized student awards. When they have crafted these strikingly eye-catching products, they take great care to wrap and protect them for packaging and posting, which then are boxed and delivered swiftly to my front door via special carrier service. When I open the boxes, I am utterly amazed as to how simply beautiful my student awards look and feel. Next weekend is our recital, and I can hardly wait to present these 20 deserving students of their awards to mark their high achievements. Thanks again to the entire staff at Trophy Master for paying such close attention to detail and going the extra mile to provide such outstanding products and services. Kudos to you all!”

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Posted 10 years ago

Thanks very much for your review. We look forward to being for service again in the not too distant future. Best regards TrophyMaster Customer Support

Posted 10 years ago

“excellent service, product and at a fair price”

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Posted 10 years ago

Thanks very much for your review. We are pleased that you were happy with TrophyMaster's products and service and we look forward to being for service again in the not too distant future. Best regards TrophyMaster Customer Support

Posted 10 years ago

“Great friendly service”

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Posted 10 years ago

“First class service and first class product.”

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Posted 10 years ago

Thanks very much for your review. We are pleased that you were happy with TrophyMaster's products and service and we look forward to being for service again in the not too distant future. Best regards TrophyMaster Customer Support

Posted 10 years ago

“Was very satisfied with the products and if in need of any more, will be using your company again”

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Posted 10 years ago

Thanks very much for your positive review. We look forward to being for service again in the not too distant future. Best regards TrophyMaster Customer Support

Posted 10 years ago

“When buying low cost goods p&P can make a huge difference. P&P was a large part of the cost. Goods themselves were as one would expect for a fiver but the bonus was the engraving that was included. Great for a novelty award as this was but will probably buy locally ongoing as the p&p negate the good value for money for the goods.”

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Posted 10 years ago

Hi Ian. Thank you for your review. It's always good to hear our customer's opinions on every aspect of our products and service in order to help us improve. We're really pleased that you liked the trophy you bought from us and that it arrived with you in good time and intact. It's also great to hear that our efforts to include the cost of engraving into the £4.99 price that you paid for the trophy was appreciated. Sorry that you were'nt happy to pay the £3.99 delivery charge. Because many of the trophies we supply are fragile, it's important that we carefully pack each item to try and minimize in-transit damage. Each order is different in terms of value and parcel size / weight. We do try to offer competitive prices for our trophies & awards and make a particular effort to advise customers of our delivery charges before they make a purchase (including publishing this information on Google and other search engines). This is unlike some other internet suppliers, who hide their delivery charges until their customer is at the final stages of checkout! We do offer Free Delivery to your address location for orders that have a value in excess of £50 and we do hope that you will have an opportunity to benefit from this in the future. With very best regards TrophyMaster Customer Support Team

Posted 10 years ago

“Very fast delivery and excellent quality product. Many thanks for a fantastic service.”

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Posted 10 years ago

Thanks very much for your positive review. We look forward to being for service again in the not too distant future. Best regards TrophyMaster Customer Support

Posted 10 years ago

“Following an email question, I was handled quickly & efficiently, & was impressed with the quality of the trophies I received (having a minimal budget), engraved too. Items were delivered on time. Many thanks.”

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Posted 10 years ago

Thanks very much for your positive review. We look forward to being for service again in the not too distant future. Best regards TrophyMaster Customer Support

Posted 10 years ago

“Brilliant trophies, great engraving at short notice, wonderfully quick response as usual. No need to trawl the web looking for alternatives, don't reckon you can find better.”

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Posted 10 years ago

Thanks very much for your positive review Graham. We look forward to being for service again in the not too distant future. Best regards TrophyMaster Customer Support

Posted 10 years ago

“Really good and speedy service, product is excellent quality and engraving (including the school logo) is excellent.”

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Posted 10 years ago

Thanks very much for your positive review Kathleen. We look forward to being for service again in the not too distant future. Best regards TrophyMaster Customer Support

Posted 10 years ago

“For the price the quality of the medals was excellent!! The ordering process was very easy and the medals arrived in good time. Thanks guys.”

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Posted 10 years ago

“Very impressed with the service and also the quality of our trophies. We will certainly be using Trophy Master for our future needs. Many thanks.”

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Posted 10 years ago

“When I rang to order my trophy the guy on the end of the phone was very helpful. I advised of a required delivery date which was met and exceeded. The trophy is exactly as I wanted and I couldn't be happier with the service. Highly recommended!”

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Posted 10 years ago

“I have used TrophyMaster for over 4 years now and they have always provided an excellent, professional service. Easy to order using their on-line catalogue and their delivery costs are reasonable. Very good communication about the progress of your order and a text on day of delivery stating when approx. your delivery will arrive. Would definitely recommend their services. N Gregg, Nottingham”

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Posted 10 years ago

“All Round Fantastic Company!”

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Posted 10 years ago

“The medals I ordered arrived in time for the competition and they look excellent. I will definitely use their services again. No surprises and what it shows on the website is what arrives at the front door. Thank you.”

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Posted 10 years ago

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

TrophyMaster Reviews