TrophyMaster Reviews

Name: TrophyMaster
Address: 4 Wilford Lane West Bridgford, Nottingham
Rating: 4.90

4.9 Rating 2,412 Reviews

99 %

of reviewers recommend TrophyMaster

Company Reviews

Metrics

Info

4.9

Based on 2,412 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About TrophyMaster:

Leading supplier of Trophies, Corporate Awards Gifts and Engraving Services

Visit Website

Phone:

0115 981 5300

Email:

enquiries@trophymaster.co.uk

Location:

4 Wilford Lane West Bridgford
Nottingham
NG2 7QX

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TrophyMaster 5 star review on 5th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, easy-to-use website. Ordered quite a large number of trophies, medals and awards - only disappointment was shield which was scratched - did not return due to time constraints and it had already been engraved.”

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Posted 8 years ago

“Fast, efficient service. Articles in perfect condition and as described.”

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Posted 8 years ago

“Very happy. Amazing quality ave quick delivery”

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Posted 8 years ago

“I was very grateful for the speed in which TrophyMaster responded to our small project and for their patience with the delays we were responsible for. And, of course, we were very pleased with our trophies!”

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Posted 8 years ago

“Very good service. Staff very helpful”

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Posted 8 years ago

“Despite calling prior to ordering to check products would be available within the tight timeline and despite assurances from staff one of my awards had not arrived on the day required. little regard to the fact this was obviously for a ceremony and the recriminations of one award missing for a category. My award ceremony was saved by a more local suppliers excellent customer service and desire to help. It is that supplier i would use in the future.”

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Posted 8 years ago

Disappointed to receive your totally negative review which seems to be un-reflective of the situation that occurred. As you are surely aware we made every possible effort to try to meet your last minute requirement for awards (ordering on 1pm on Thursday and required for the following Monday). When the initial enquiry was made we were not made aware of your exact requirements and when the online order was placed we responded immediately advising that a change would be required if we were to meet the short lead time. You delayed a decision on the change / engraving until Monday and when we advised that we would prioritize and have the final award ready at 12 noon on Tuesday you emailed back saying that you felt that was cutting it too fine and would have to cancel. We are sorry that we could not meet your requirements on this occasion - we pride ourselves on our service and under the circumstances believe that your review is somewhat unfair..

Posted 8 years ago

“Very happy with the service I received, all goods delivered on time and as to my specification, Good service and at the right price,”

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Posted 8 years ago

“Excellent service from start to finish, highly recommend. ********”

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Posted 8 years ago

“Excellent customer service from Charlie who kept me up to date on the progress of some engraving we requested.”

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Posted 8 years ago

“Absolutely fabulous, very helpful and friendly service, good quality product and ready on time. thank you”

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Posted 8 years ago

“Very pleased with the smooth transaction and speedy delivery. I ordered these for a preschool gymnastics festival and they arrived in good time and the children loved them. Thank you”

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Posted 8 years ago

“Tropymaster have been excellent in their advice and service. Transporting delicate glass trophies from London to Nottingham is a logistical challenge, but the Team have ensured that our trophies have been well packed and arrived in one piece.”

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Posted 8 years ago

“Very helpful and efficient. Really pleased with purchase.”

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Posted 8 years ago

“Very professional every time I use the company. It is very important that you remember returning customers, which you do. I will continue to use you as it is very easy to do so and the cost is comparable with other companies.”

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Posted 8 years ago

“Amazingly quick service and so pleased with my order , will be using them again .”

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Posted 8 years ago

“I've used TrophyMaster before and will use them again. Really good service, items delivered on time, friendly people. Excellent.”

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Posted 8 years ago

“Great service, the trophies and medals I ordered were fantastic!”

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Posted 8 years ago

“Excellent service and quality and engraving was brilliant! Definitely recommend !”

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Posted 8 years ago

“Excellent service, helpful staff and good product which arrived on the day promised.”

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Posted 8 years ago

“Ordered a trophy as described, good value and delivered when promised. Thank you.”

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Posted 8 years ago

TrophyMaster is rated 4.9 based on 2,412 reviews