TrophyMaster Reviews

Name: TrophyMaster
Address: 4 Wilford Lane West Bridgford, Nottingham
Rating: 4.90

4.9 Rating 2,412 Reviews

99 %

of reviewers recommend TrophyMaster

Company Reviews

Metrics

Info

4.9

Based on 2,412 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About TrophyMaster:

Leading supplier of Trophies, Corporate Awards Gifts and Engraving Services

Visit Website

Phone:

0115 981 5300

Email:

enquiries@trophymaster.co.uk

Location:

4 Wilford Lane West Bridgford
Nottingham
NG2 7QX

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TrophyMaster 5 star review on 5th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fair price. Guy on the phone taking my payment was very helpful. Disappointed as there was a lot of scratches and glue on my medal. Probably wouldn't order again as I feel finishing care wasn't there. Should have been slightly protected and the scratches are inexcusable. Fair for price but still expect better care.”

Helpful Report

Posted 9 years ago

Hi Keena, Thank you for your review. It's always good to hear customer opinion on every aspect of our products and service, in order to help us improve. We were disappointed that you were unhappy with the medal bought from TrophyMaster. We have investigated the described issues and we have no evidence of damage or scratches from our quality control department. It may be possible damage has occurred during transit. As a gesture of goodwill we will arrange for a new medal to be engraved and despatched by the end of this week. We hope that your experience will not put you off ordering from us again. Please don't hesitate to call us on 0115 981 5300 and a member of our team will be happy to provide impartial advice about particular trophies/awards. With very best regards TrophyMaster Customer Support Team

Posted 9 years ago

“Quick and very helpful - great service.”

Helpful Report

Posted 9 years ago

“a great help in an hour of need. Thanks to Paul”

Helpful Report

Posted 9 years ago

“Very helpful and would shop with them again”

Helpful Report

Posted 9 years ago

Hi Diane Thanks for your review. We're very pleased that we could be of service. Hope to hear from you again soon. The TrophyMaster Team

Posted 9 years ago

“Our golf event was on Saturday 10th Oct 2015 this was the first annual event for the Royal Henry Cup the trophies from trophymaster were outstanding. We now will be getting all our sporting trophies from them a big thank you trophymaster from all who took part. SHOULDER OF MUTTON KIRBY HILL RICHMOND NORTH YORKSHIRE”

Helpful Report

Posted 9 years ago

Hi David Thank you for your review. We're very pleased that we were able to be of service. We do hope that you will come back to us whenever you have a need for trophies, awards or engraving requirements. Thanks again The TrophyMaster Team

Posted 9 years ago

“Excellent service and good quality”

Helpful Report

Posted 9 years ago

Hi Paul Thank you for your review. We're very pleased that we were able to be of service. We do hope that you will come back to us whenever you have a need for trophies, awards or engraving. Thanks again The TrophyMaster Team

Posted 9 years ago

“Great quality product - reasonably priced with quick delivery. Very impressed and will be using again”

Helpful Report

Posted 9 years ago

Hi Lisa Thank you for your review. We're very pleased that we were able to be of service. We do hope that you will come back to us whenever you have a need for trophies, awards or engraving. Thanks again The TrophyMaster Team

Posted 9 years ago

“Perfect for what I needed: we are re-instating an old bar billiards competition not fought for since 1999. Items look good quality and classy. Hope to order from you again in the future.”

Helpful Report

Posted 9 years ago

Hi Clive Thank you for your TrophyMaster review. We're very pleased that we were able to be of service. We do hope that you will come back to us whenever you have a need for trophies, awards or engraving. Thanks again The TrophyMaster Team

Posted 9 years ago

“We did order three trophies including engraving with delivery to Luxembourg and TrophyMaster was able to arrange everything in a week. Amazing service !!!! Thank you once again.”

Helpful Report

Posted 9 years ago

Hi Jean-Marie Thank you for your TrophyMaster review. We're very pleased that we were able to be of service. We do hope that you will come back to us whenever you have a need for trophies, awards or engraving. Thanks again The TrophyMaster Team

Posted 9 years ago

“The overall Service from Trophy Master was very pleasing and they were are great help in sorting out the trophies that I required. The communication with Trophy Master was also very good and the trophy were of a very high quality. Many Thanks, will be using the service again.”

Helpful Report

Posted 9 years ago

Hi Derek A short note to thank you for your TrophyMaster review. We're very pleased that we were able to be of service. We do hope that you will come back to us whenever you have a need for trophies, awards or engraving. Thanks again The TrophyMaster Team

Posted 9 years ago

“As usual Trophy Master delivered ahead of time and gave excellant value for money with that personal service. The new trophies were well received by the U11s. Many thanks once again and keep up great service!”

Helpful Report

Posted 9 years ago

Hi Mary A short note to thank you for your recent TrophyMaster review. We're very pleased that we were able to be of service. We do hope that you will come back to us whenever you have a need for trophies, awards or engraving. Thanks again The TrophyMaster Team

Posted 9 years ago

“We used Trophymaster for the first time this season and everything went superbly well. Very helpful, efficient and friendly. We would strongly recommend them. 'BJ Bowls Club.'”

Helpful Report

Posted 9 years ago

Hi Peter A short note to thank you for your recent TrophyMaster review. We're very pleased that we were able to be of service. We do hope that you will come back to us whenever you have a need for trophies, awards or engraving. Thanks again The TrophyMaster Team

Posted 9 years ago

“Very good service, always deliver a great award with great engraving.”

Helpful Report

Posted 9 years ago

Hi Wendy A short note to thank you for your recent TrophyMaster review. We're very pleased that we were able to be of service. We do hope that you will come back to us whenever you have a need for trophies, awards or engraving. Thanks again The TrophyMaster Team

Posted 9 years ago

“Tim and Charles were courteous and efficient. I was give excellent advice when choosing trophies, medals and engraving. The order was promptly dispatched and when there was an omission in a parcel, the missing ribbons were dispatched by express delivery in time for our first Junior Biathlon. We had lots of positive feedback on the quality of the trophies and medals and thoroughly recommend this Trophy Company. Diane Jameson, Rotary Club of Cirencester”

Helpful Report

Posted 9 years ago

Hi Diane A short note to thank you for your recent TrophyMaster review. We're very pleased that we were able to be of service. We do hope that you will come back to us whenever you have a need for trophies, awards or engraving. Thanks again The TrophyMaster Team

Posted 9 years ago

“Excellent service, communications and product”

Helpful Report

Posted 9 years ago

Hi Simon A short note to thank you for your recent TrophyMaster review. We're very pleased that we were able to be of service. We do hope that you will come back to us whenever you have a need for trophies, awards or engraving. Thanks again The TrophyMaster Team

Posted 9 years ago

“Excellent choice of trophies. Service very good and trophies delivered on time. Definitely use Trophy Master again.”

Helpful Report

Posted 9 years ago

Hi Cate A short note to thank you for your recent TrophyMaster review. We're very pleased that we were able to be of service. We do hope that you will come back to us whenever you have a need for trophies, awards or engraving. Thanks again Paul, Tim, Charlie & The TrophyMaster Team

Posted 9 years ago

“GREAT.”

Helpful Report

Posted 9 years ago

Hi Stephen A short note to thank you for your recent TrophyMaster review! We're very pleased that we were able to be of service. We do hope that you will come back to us whenever you have a need for trophies, awards or engraving. Thanks again Paul, Tim, Charlie & The TrophyMaster Team

Posted 9 years ago

“Brilliant Trophies, Quick and easy process, Perfect once again. Thank you.”

Helpful Report

Posted 9 years ago

Hi Tom A short note to thank you for your recent TrophyMaster review. We're very pleased that we were able to be of service and do hope that you will come back to us whenever you have a need for medals, trophies, awards or engraving. Thanks again Paul, Tim, Charlie & The TrophyMaster Team

Posted 9 years ago

“2nd year in a row we at Ilkeston Running Club have used them for our awards. Despite me sending several emails changing our order, forgetting trophies and generally being useless, they managed to interpret all my emails into a complete order ! Great. Will be using again next year. 4 stars. Not 5? Well - initially slow to respond to emails, but always great on the phone...”

Helpful Report

Posted 9 years ago

Hi James A short note to thank you for your recent TrophyMaster review. We're very pleased that we were able to be of service. We do hope that you will come back to us whenever you have a need for trophies, awards or engraving. We will endeavour to beef up our email response times for the next time that work with you. Thanks again Paul, Tim, Charlie & The TrophyMaster Team

Posted 9 years ago

“I have been dealing with Trophymaster for some years and have never been disappointed by the quality of either the service or the products. They have always been able to find suitable, good quality medals and trophies and meet deadlines. I would not hesitate to recommend them.”

Helpful Report

Posted 9 years ago

Hi Brendan A short note to thank you for your recent TrophyMaster review. We're very pleased that we continue to be of service. We do hope that you will come back to us whenever you have a need for medals, trophies, awards or engraving. Thanks again Paul, Tim, Charlie & The TrophyMaster Team

Posted 9 years ago

TrophyMaster is rated 4.9 based on 2,412 reviews