TrophyMaster Reviews

Name: TrophyMaster
Address: 4 Wilford Lane West Bridgford, Nottingham
Rating: 4.90

4.9 Rating 2,413 Reviews

99 %

of reviewers recommend TrophyMaster

Company Reviews

Metrics

Info

4.9

Based on 2,413 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About TrophyMaster:

Leading supplier of Trophies, Corporate Awards Gifts and Engraving Services

Visit Website

Phone:

0115 981 5300

Email:

enquiries@trophymaster.co.uk

Location:

4 Wilford Lane West Bridgford
Nottingham
NG2 7QX

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TrophyMaster 5 star review on 5th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and advice”

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Posted 7 years ago

“Excellent service and very helpful. The product is brilliant, thank you. :-)”

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Posted 7 years ago

“The products were delivered quickly and were of a good standard. The only downside was one trophy arrived damaged.”

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Posted 7 years ago

Hi Shelley -Thanks for your review. Sorry to hear that one of your trophies was broken in transit. We do try to pack all the trophies and awards as carefully as possible before we send them out, but very occasionally, the carriers can mishandle a parcel. We despatched your parcel on 22 September, but until today (10 Oct) we never received a resport from you that you had a broken trophy? If you can send us a photo of the trophy damage by email to enquiries@trophymaster.co.uk , as a gesture of our goodwill, we will send a replacement for you without charge.

Posted 7 years ago

“We have ordered a copy of he Ryder Cup. The challenge was the delivery until five days to germany. Just in time we get our Trophy and the winner team was happy... :-) Thank You”

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Posted 7 years ago

“Excellent customer service, fast delivery and goods exactly as described. Would recommend this company.”

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Posted 7 years ago

“Trophies are of a good quality. They were ready to collect when they were needed with just one week's notice.”

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Posted 7 years ago

“Always good quality products. A quick response to any queries and always reliably provide orders by the date they say they will. Excellent service.”

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Posted 7 years ago

“I recently used TrophyMaster for a one-off special award. Despite us changing our minds about the wording several times they were helpful and patient, quickly producing a new proof for each change we made. The award itself arrived very quickly and the delivery process ensured I was kept up to date and knew the one hour slot for my delivery. The Trophy is glass and comes in a sturdy presentation box and looks really beautiful. This was customer service as it should be and a quality product too. Thank you!”

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Posted 7 years ago

“Short turn around time, excellent quality, service and price”

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Posted 7 years ago

“Did exactly what was wanted and by the time needed. Excellent service.”

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Posted 7 years ago

“TrophyMaster have never let me down, I've been using them over the last 10 years for multiple sports and I have to say to service I receive is top quality, even on short notice the team have managed to provide the trophies I have required, I would certainly recommend them Stephen Dockrell”

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Posted 7 years ago

“Great service once again, very good quality trophies, really quick turn around time”

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Posted 7 years ago

“Great service. Reasonably priced, free engraving (on what I ordered), arrived quickly and when stated - very happy, would thoroughly recommend and use again.”

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Posted 7 years ago

“good product fast delivery”

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Posted 7 years ago

“Excellent product, speedy turnaround time and quick to rectify a very minor mark on the acrylic trophy that was spotted after receipt.”

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Posted 7 years ago

“Excellent service and fast delivery of beautiful boxed, engraved medals. They were required at 3 days' notice so I called Customer Services to ask if they could supply them in time, which they said they could do. I then emailed engraving details to them. The order arrived two days later, just as they said. Delivery (over £50) was free. I was very pleased overall.”

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Posted 7 years ago

“Order was ready early, very friendly and great prices and quality”

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Posted 7 years ago

“Quick delivery, explained minor delays and why, arrived high quality as expected.”

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Posted 7 years ago

“Trophy master helped immensely by bringing the delivery date forward. and the quality was spot on. Kind regards Lance”

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Posted 7 years ago

“Excellent service great tophy”

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Posted 7 years ago

TrophyMaster is rated 4.9 based on 2,413 reviews