Trifibre Reviews

Name: Trifibre
Address: 17 Boston RoadGorse Hill Industrial Estate, Leicester
Rating: 4.86

4.9 Rating 1,200 Reviews

97 %

of reviewers recommend Trifibre

4.9

Based on 1,200 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Trifibre:

Trifibre Containers, as it was then known was established in 1981 originally as a partnership between David Bisiker and Nigel Cox. Trifibre began making fabricated fibreboard boxes out of a small factory on Glenbarr Avenue in Leicester. Since then Trifibre Ltd has developed and progressed into a highly respected, innovative casing solutions designer, manufacturer and supplier to many industry sectors. Nigel Cox took sole ownership in 2006 and Trifibre Ltd now occupies a 70,000sq ft. premises in Leicester which enables us to design and manufacture quality casing solutions and plastic moulded products with unrivalled service levels and lead times at competitive prices.

We specialise in working with major blue chip organisations and individuals. Trifibre has one of the largest and most diverse range of experience and products in the casing industry. Manufacturing flight cases that meet military specifications and certified cases, bespoke plastic cases, complex bespoke metal containers, cnc routed foam inserts, plastic presentation cases, made to measure metal fabrications, wooden packing crates, padded bags and much more! Contact our friendly and knowledgeable sales team today to see how we can help you.

Visit Website

Phone:

0116 232 3166

Email:

info@trifibre.co.uk

Location:

17 Boston RoadGorse Hill Industrial Estate
Leicester
LE4 1AW

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Trifibre 5 star review on 28th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and quality products”

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Posted 2 years ago

“Excellent product - exactly what I needed and at a great price too. Very speedy delivery as well.”

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Posted 2 years ago

“Ordered my hardcase from Trifibre. Delivered on time.”

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Posted 2 years ago

“Quick service, good product and competitive prices!”

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Posted 2 years ago

“Happy with my trolley.”

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Posted 2 years ago

“Excellent product, bought the Christmas tree storage box to use to store items from my business as I couldn’t find any plastic boxes large enough and this is fab!”

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Posted 2 years ago

“Very good customer service, needed to change my order once placed and this was completed without fuss very quickly.”

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Posted 2 years ago

“Go to for hard shell cases. I've bought a good number over the years and the service and quality has always been 100%. Needing a weather proof and knock proof tool case for MTB races is mega important.”

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Posted 2 years ago

“Very satisfied with my recent purchase and previous ones too. Also delighted with very quick and unexpected next-day delivery.”

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Posted 2 years ago

“Useful website and polite, helpful and easy to deal with staff. Not too much to say about the case as it's just a case really but it's substantial and does exactly what I need it to do at a reasonable price.”

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Posted 2 years ago

“Very poor after service also item not the correct fitting for the purpose in mind. This is not the review you was looking for.”

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Posted 2 years ago

Hi Paul Thanks for your review, we really appreciate your feedback. When ordering a flight case to fit your mixer it is important to select the correct model to ensure a good fit. When you contacted us after receiving your case you were happy with the construction but noted that there is a gap between your mixer and the internal foam and after investigating the issue we were able to determine that your mixer is a different model to the one the case is built to fit. We were able to work out the amount of additional foam that would be needed to secure it in transit and offered this as a resolution, we are still awaiting your reply. We apologise that you are unhappy with the service, we are happy to assist you further if needed so please either email us at info@trifibre.co.uk or call us on 0116 232 3166 Kind Regards Trifibre

Posted 2 years ago

“Very happy with the dolly board I bought from Trifibre. Great product and service Would use again”

Trifibre 5 star review on 13th April 2022

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Posted 2 years ago

“Great purchase, the box is exactly what I wanted. The staff are knowledgeable and easy to deal with.”

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Posted 2 years ago

“430 standard cases are excellent, strong but not too heavy. Tool tidy in the tool case version came away from lid on first use. Hot glue didn’t seem to have taken to the fabric. Reglued myself applying hot glue to fabric first, has held so far. Rivets might be the better approach but then not waterproof.”

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Posted 2 years ago

“We are unlikely to use this company again. The last few orders they have got the designs wrong and charged us for their mistakes.”

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Posted 2 years ago

Hi Thanks for your review, we do acknowledge and apologise for the recent issues with your account. As you can see from other reviews does not represent our usual standards. With regards to being charged, I can confirm that you were credited in full for any issues so please do get in touch with any examples where you feel this is not to be the case so that we can address them promptly for you. We believe the main cause for the issues has been a mix up with SKU's, we are a strong advocate of continuous improvement and we will review our processes to stamp out any future occurrence. We would love the opportunity to prove the usual high standards that you should expect and have been used to previously in our long-standing relationship. Kind Regards

Posted 2 years ago

“Excellent customer service, website easy to follow. I also spoke to a member of staff who was very helpful”

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Posted 2 years ago

“Communication exceeded expectation Kept fully informed throughout the ordering process through to the speedy delivery. Excellent product. Would highly recommend. Thank you!!”

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Posted 2 years ago

“Amazing customer service that was very prompt to respond to my issue. Highly recommend!”

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Posted 2 years ago

“Great service. Efficient with quick delivery. A very painless exercise.”

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Posted 2 years ago

“Box I bought was a fantastic price, and is perfect for what I need, deliver was fast too. What more could you ask for”

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Posted 2 years ago

Trifibre is rated 4.9 based on 1,200 reviews