Trifibre Reviews

Name: Trifibre
Address: 17 Boston RoadGorse Hill Industrial Estate, Leicester
Rating: 4.86

4.9 Rating 1,208 Reviews

97 %

of reviewers recommend Trifibre

4.9

Based on 1,208 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Trifibre:

Trifibre Containers, as it was then known was established in 1981 originally as a partnership between David Bisiker and Nigel Cox. Trifibre began making fabricated fibreboard boxes out of a small factory on Glenbarr Avenue in Leicester. Since then Trifibre Ltd has developed and progressed into a highly respected, innovative casing solutions designer, manufacturer and supplier to many industry sectors. Nigel Cox took sole ownership in 2006 and Trifibre Ltd now occupies a 70,000sq ft. premises in Leicester which enables us to design and manufacture quality casing solutions and plastic moulded products with unrivalled service levels and lead times at competitive prices.

We specialise in working with major blue chip organisations and individuals. Trifibre has one of the largest and most diverse range of experience and products in the casing industry. Manufacturing flight cases that meet military specifications and certified cases, bespoke plastic cases, complex bespoke metal containers, cnc routed foam inserts, plastic presentation cases, made to measure metal fabrications, wooden packing crates, padded bags and much more! Contact our friendly and knowledgeable sales team today to see how we can help you.

Visit Website

Phone:

0116 232 3166

Email:

info@trifibre.co.uk

Location:

17 Boston RoadGorse Hill Industrial Estate
Leicester
LE4 1AW

Write Your review

Tell us how Trifibre made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Trifibre 5 star review on 28th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“These are awesome tool cases, there's 48 engineers at our airline airside office and most of us have these to hold our tools by choice, most of our other airport bases have them as well. they are tough and light.”

Helpful Report

Posted 1 year ago

“Courteous and professional! What more do I need to say. Had a handmade case made for one of my guitar amps and extremely happy with the outcome. Would especially like to mention all the staff I dealt with, from the guy's on the shop floor to the ladies who took my calls as I was very impressed with how polite and helpful they all were. I will be requiring another couple of cases made in the near future and I will not be going anywhere else except to them. If I was being harsh? My only disappointment would be that it took slightly longer to make than original planned but that would be me being to critical. Thank you to all at Trifibre I will see you again soon. Kind regards, David Turner.”

Helpful Report

Posted 1 year ago

Hi David Just wanted to thank you for your feedback and kind review. We are really happy that you are pleased with the results and it would be a pleasure to help you with further requirements in the future. Kind Regards

Posted 1 year ago

“Lorna was very helpful and friendly whilst dealing with our order. A very good ambassador for the Company.”

Helpful Report

Posted 1 year ago

“I ordered an item but after ordering and receiving a confirmation email it said date of delivery would be after the date I would need the item (Dolly Trolley) i received it this morning. I ordered it but the estimated delivery date was later than I needed it. I rang Trifibre and they confirmed it would be delivered in time for the job I’d be doing. I have a feeling that they make the trolleys themselves when an order is placed, so I presume they took one of the workers off whatever they were working on to make it. I realise my order was for a small item in terms of cost but they still took the trouble to ensure I got it. Great customer service that.”

Helpful Report

Posted 1 year ago

“I got a great trolley from Trifibre but 9 months after buying it, a problem developed with it. I contacted them, explained and sent photos and Jennifer on customer services was absolutely excellent.... Within a week they'd sent another trolley. They were prompt, apologetic and their follow up emails were second to none! I'd definitely recommend buying from them, as such a brilliant customer service response is so important.”

Helpful Report

Posted 1 year ago

“Great service. Nash came to see me when I explained what we needed. He then got a sketch and a quote to me. Following the subsequent order, we collected the transit case which was exactly what I wanted - great fit and quality.”

Helpful Report

Posted 1 year ago

“I have used Trifibre before, some years ago they made a keyboard flight case for me. The build quality was exceptional so I’ve recently asked them to make a mixer fight case which also has been built to a high standard. A very professional company to deal with with friendly polite staff.”

Helpful Report

Posted 1 year ago

“Great products at a great price with brilliant staff too”

Helpful Report

Posted 1 year ago

“very helpful and polite”

Helpful Report

Posted 1 year ago

“I ordered the Christmas storage box the largest size, I will be able to fit the tree and and all boxed decorations inside. After placing the order customer service called to confirm the order was received and to give me a delivery date. When the box arrived it was on a pallet which the driver unpacked and carried inside for me. I must say the quality of the box is amazing and I’m sure will be a one off purchase as it’s made so well. I highly recommend this company from ordering to delivery it provides a first class service. Thank you I’m delighted with my purchase.”

Helpful Report

Posted 1 year ago

“excellent product and amazing delivery time. well packaged and the product arrived in perfect condition. much appreciated.”

Helpful Report

Posted 2 years ago

“Great customer service, from the start of the project until the finish. Very attentive and thorough communication, credit to Lorna and the team! The product was perfect, just what we were looking for! We will most certainly be using Trifibre in the future and would recommend their services!”

Helpful Report

Posted 2 years ago

Thanks for your lovely review. We look forward to helping you again in future.

Posted 2 years ago

“The quote and ordering process is good and runs smoothly. Communication regarding delivery could be improved. Great product.”

Helpful Report

Posted 2 years ago

“Very helpful in office, consultation help with sizing of case, and demonstrate how to position to maximise space. Thanks :)”

Helpful Report

Posted 2 years ago

“Excellent Services”

Helpful Report

Posted 2 years ago

“Always great service and prompt delivery when promised.”

Helpful Report

Posted 2 years ago

“Can't recommend this company enough. There was a mix-up with my order which was no ones fault but Trifibre were brilliant. Not only did they deliver my order three days earlier than quoted but they were thoroughly professional in dealing with the order to everyone's satisfaction. I shall certainly be buying from them in the future. Well done Trifibre”

Helpful Report

Posted 2 years ago

“I've bought from Trifibre 3 times now, excellent products.”

Helpful Report

Posted 2 years ago

Thanks Jason, your business is much appreciated. So pleased that you are happy with our products.

Posted 2 years ago

“Case for digital piano great. Communication around 2 week delivery delay could have been better.”

Helpful Report

Posted 2 years ago

“Excellent cases that do exactly the job they say they will”

Helpful Report

Posted 2 years ago

Trifibre is rated 4.9 based on 1,208 reviews