Tricel Environment UK Reviews

Name: Tricel Environment UK
Address: Tricel Weston, Winterstoke Road, Tricel Weston, Winterstoke Road, Weston-super-Mare
Rating: 4.03

4.0 Rating 113 Reviews

73 %

of reviewers recommend Tricel Environment UK

Company Reviews

Metrics

Info

4.0

Based on 113 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Tricel Environment UK:

Tricel offers sewage and wastewater treatment solutions for both domestic and commercial applications.

Visit Website

Email:

tricelenvironmental@tricel.co.uk

Location:

Tricel Weston, Winterstoke Road,
Tricel Weston, Winterstoke Road
Weston-super-Mare
BS24 9BQ

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Tricel Environment UK 4 star review on 1st December 2022

Stan Walker

Tricel Environment UK 5 star review on 8th July 2022

George Crozier

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very impressed with the answer's given to me”

Helpful Report

Posted 2 years ago

Thank you for your review, much appreciated. The Tricel Team

Posted 2 years ago

“No reply to my website enquiry other than this customer satisfaction survey!!!”

Helpful Report

Posted 2 years ago

Good morning Mr Fitzgerald; we're sorry to hear you haven't yet been contacted. We've passed on your review and original enquiry to the team. Someone will get back to you shortly. Thank you for your understanding. The Tricel Team

Posted 2 years ago

“Fantastic customer service from Mike. I wouldn't hesitate to recommend anyone to use your product or service.”

Helpful Report

Posted 2 years ago

Thank you Mr Mitchell for your comment and review. We'll share it with Mike. The Tricel Team

Posted 2 years ago

“Thank you Tricel for your excellent Customer Service. We had an issue with the installation but with your help we were able to manage the situation with the builders. Highly recommended”

Helpful Report

Posted 2 years ago

Thank you Mrs Thompson for your comment and review. The Tricel Team

Posted 2 years ago

“Very professional and prompt with a query…”

Helpful Report

Posted 2 years ago

Thank you for your comment and review. Happy New Year!!! The Tricel Team

Posted 2 years ago

“Big thank you to Mike Hopson. Prompt service and understanding of the current Planning situation with the statutory bodies.”

Helpful Report

Posted 2 years ago

Thank you Mr Mills for your review and feedback. Happy New Year. The Tricel Environment Team

Posted 2 years ago

“Really helpful advice from Mike and a very quick response”

Helpful Report

Posted 2 years ago

Thank you Mr Rowley for your feedback and review. We'll pass it on to Mike. The Tricel Environment UK team

Posted 2 years ago

“Fastrespponse to my enqury prompt on site visit and proffesional advice would recomend”

Helpful Report

Posted 2 years ago

Thank you Mr Wadlow for your comment and review. The Tricel Environment Team

Posted 2 years ago

“Requested information on local.service agents. Still waiting over a week later.”

Helpful Report

Posted 2 years ago

Good morning Mr Campbell, apologies for not coming back to you sooner. We've forwarded your comments and original enquiry to the person looking after Scotland; he should be in touch soon. Thank you for your understanding, The Tricel Environment team

Posted 2 years ago

“Fitted and working. It’s been in a week and all seems well.”

Helpful Report

Posted 2 years ago

Thank you for your review Mr Roberts. The Tricel Environment team

Posted 2 years ago

“Very good plant with excellent technical back up.”

Helpful Report

Posted 2 years ago

Thank you Mr Walker for your comments and for the photo too. The Tricel Environment team

Posted 2 years ago

“The equipment works well, and generally reliable, the air pump runs 24 hours which adds significantly to running cost , if this could run just at night it would be much better, economy 7 and hss as of the time”

Helpful Report

Posted 2 years ago

Thank you for your review. The Tricel Environment Team

Posted 2 years ago

“Very good Co with a fast amount of knowledge in the industry”

Helpful Report

Posted 2 years ago

Thank you Mr Hannan for your review. The Tricel Environmental UK Team

Posted 2 years ago

“Weeks after using Tricel's online help to track down a spare part for one of their STPs and being told their staff will get back to me, I've still had no response. Not just poor service: no service.”

Helpful Report

Posted 2 years ago

Mr. Hooley, we apologise for the delay in getting back to you. One of my colleagues will send you a quote for the desludging lid. Thank you for your understanding, The Tricel Environmental UK team

Posted 2 years ago

“So far so good! We have made a sale enquiry for a new small treatment plant to be installed at our home. Tricel has shared information about their product and put us in contact with a credited installer in our local area. They attended the site survey along with the installer and helped with questions we had. So far so good :)”

Helpful Report

Posted 2 years ago

Thank you for your comment and review. The Tricel Environmental Team

Posted 2 years ago

“Products clearly explained on website & helpful technical team on telephone”

Helpful Report

Posted 2 years ago

Thank you Mr Whatley for your comment and review. The Tricel Environmental Team

Posted 2 years ago

“Extremely helpful guidance and advice”

Helpful Report

Posted 2 years ago

Thank you Chris for your review. The Tricel Environmental Team

Posted 2 years ago

“Mike Hopson responded by telephone within 10 minutes of my email and visited site within an hour. Helpful with questions and advice.”

Helpful Report

Posted 2 years ago

Thank you Ms Falconer for your review, we'll pass it onto Mike. The Tricel Environmental Team

Posted 2 years ago

“Very good Mike the rep was most help full i went down w s m they loaded the tank on the trailer no problem thank you”

Helpful Report

Posted 2 years ago

Good morning Mr Blake, thank you for your feedback, we'll pass it onto Mike. The Tricel Environmental Team

Posted 2 years ago

“Sent a price request and just got blurb about different products No prices”

Helpful Report

Posted 2 years ago

Good morning Mr Schofield, we're sorry to hear we didn't provide you with the requested information the first time around. A team member has recontacted you and will send you the prices as discussed. Don't hesitate to get in touch if you have any questions, or need anything else. Thank you, The Tricel Environmental team

Posted 2 years ago

Tricel Environment UK is rated 4.0 based on 113 reviews