“As of yet not had any response regarding roofing products and training that was asked for have checked all incoming emails and junk folder but no correspondence received this is why only 1 star as consider this very poor as a business as correspondence essential in any business for potential custom”
“You always get 5 start 10 if I could
But this times it's a 1 when I had one of your rep s call me and send a number of texts it's the one that's deals with Elnore windows in Bridlington it was me who put you all together and they do really big orders with you. He said I could have a better deal on things as a thanks but when I told your staff about it they got in touch with the wrong rep and Kiran fantastic sales jadwp she is had to make out I was telling a untruth but never lie I just do not do so she felt mmt so good so down to your deliver people and one of your reps that made out I was a dishonest person God.
That's why you got a one. Me and my. Uncle have shopped with you since 1985 I said a lot in this email but really lost for words . Please don't let it happen to someone else like me cos it's not a good feeling .
Merry Christmas you do have lots of fantastic staff.
Kevin holdsworth”
Hi Kevin, many thanks for your feedback. We pride ourselves on excellent customer service. Our team have been in regular contact with you and will continue to do so in relation to your concerns. Have a lovely Christmas. Kind regards, Tricel Composites.
