Tree2mydoor Reviews

Name: Tree2mydoor
Address: Albany Mill, Old Hall Street,, Manchester
Rating: 4.74

4.7 Rating 12,967 Reviews

94 %

of reviewers recommend Tree2mydoor

4.7

Based on 12,967 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Tree2mydoor:

The tree gifts company, specialising in a mail order gift service where customers can send individually gift wrapped trees and plants for presents.
Each tree or a plant comes with exclusive greetings card that you personalise at time of order. Choose from miniature established trees to young trees and seed packs to send as gifts that will last for many years to come.

Visit Website

Phone:

01618706368

Email:

hello@tree2mydoor.com

Tree2mydoor 5 star review on 8th April 2025

Julie M

Mr Geoff M

Tree2mydoor 5 star review on 8th March 2025

Sue M

Tree2mydoor 5 star review on 5th March 2025

Melanie C

456

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A bit of a debacle with couriers and packing but to be fair both issues were dealt with very efficiently and ended up with a most satisfactory situation for the receiver of this gift. Both trees were healthy and good quality.”

Helpful Report

Posted 6 days ago

Hi Matt, Thank you for taking the time to leave us your review. We're so sorry for the mix up with your order, but we're happy we were able to resolve the matter to your satisfaction. We hope to be of assistance to you again soon, but in the meantime, if there's anything else we can do for you, please let us know at care@tree2mydoor.com.

Posted 2 days ago

“Two small olive trees seem healthy. Hopefully they will grow nicely. I did order two root grow pack but only one was delivered.”

Helpful Report

Posted 1 week ago

Hi Ann, Thank you for taking the time to leave us your review! We’re pleased to hear that your olive trees are healthy and we confident they will grow and thrive for a very long time. We apologise sincerely for the mix-up with the root grow fertiliser. If you would like to get in touch regarding your order, we'll be happy to help you at care@tree2mydoor.com.

Posted 2 days ago

“I bought a rose bush called Fabulous at 80 for my friend who lives in Bridgend. i was made aware of the tracking of the present. Although my friend was in hospital at the time, the courier sent me a photoon my phone to show me where he/she had left the bush which I thought was very efficient. My friend was thrilled with the gift and it was planted just outside her patio door so she is able to enjoy it. Thank you very much.”

Helpful Report

Posted 3 weeks ago

Hi Jeffery, Thank you for your lovely review! We’re so pleased to hear that the Fabulous at 80 rose bush was well received and that your friend could enjoy it so soon. Efficient delivery is important to us, and we’re glad it worked out perfectly for you! If you need anything else or have any questions, feel free to let us know at care@tree2mydoor.com. We're always happy to help!

Posted 2 weeks ago

“The rose bush I bought for my in-laws 60th wedding anniversary was beautifully presented. It looks a healthy plant and cannot wait for it to grow . The delivery was an issue. I paid extra for it to be delivered before 1pm on my chosen date . I received 5 messages stating different times and eventually got it at 5pm . Not impressed with that !!”

Helpful Report

Posted 1 month ago

Hi Helen, Thank you for taking the time to leave us your review! We're glad to hear that the rose bush you chose for your in-laws' special anniversary is healthy and beautifully presented, but very sorry to hear of your experience with our courier. We sincerely apologise for the delivery issues you faced. We understand how important timely delivery is, especially for such a significant occasion, and your feedback is invaluable in helping us improve this. If there’s anything further we can assist you with, please don’t hesitate to let us know at care@tree2mydoor.com. We truly appreciate your support!

Posted 1 month ago

“Tree2mydoor offer a great special anniversary or birthday present that is a little different. I have bought rose bushes for special anniversaries for a number of friends and it always proves to be a popular present.”

Helpful Report

Posted 2 months ago

Hi Felicity, Thank you for taking the time to leave us your review. We're so pleased to hear that our rose bushes have become a popular gift choice for special occasions among your friends, and we're confident the roses will bring much joy to them for a long time to come. Should you need any assistance or have questions about our products, please let us know at care@tree2mydoor.com.

Posted 1 month ago

“My parents are pleased with the rose bush but it didn’t arrive on the day i specified! It was their 60th wedding anniversary!!”

Helpful Report

Posted 2 months ago

Hi Melanie, Thank you for taking the time to leave us your review. We’re delighted to hear that your parents are pleased with the rose bush, but we sincerely apologise for the delay in your delivery, especially on such a momentous occasion as their 60th wedding anniversary. We completely understand the importance of a gift arriving on time, and will pass your feedback to our courier immediately. If there's anything we can do to make it right or if you have any further feedback, please feel free to let us know at care@tree2mydoor.com. We truly appreciate your understanding.

Posted 2 months ago

“A collleague has been recently bereaved and we wanted something long lasting to remind her of her mum. We chose a rose ‘love never dies’ as he mum loved roses. January isn’t the most dramatic time to gift a rose as they just look like a bunch of sticks but the wrapping and information really made it look something. You’ve mad a sad moment a little bit easier and provided what we hope will bring lasting memories”

Helpful Report

Posted 2 months ago

Hi Helen, Thank you for your heartfelt review. We’re truly sorry to hear about your colleague's loss, and we’re touched that you chose to honour her mum with our rose ‘Love Never Dies’. We're pleased our gift wrapping and product information helped enhance the gift, and we're sure it will bring comfort and lasting memories for your colleague for many years to come. If you have any questions or need further assistance, please let us know at care@tree2mydoor.com.

Posted 2 months ago

“Great service but unfortunately a condolences card that I had paid for hadn’t been left in with the item so the recipient had no clue who the gift was from”

Helpful Report

Posted 2 months ago

Hi Karen, Thanks again for your feedback! We’re really pleased to hear that you appreciated our service, however, we sincerely apologise regarding the missing condolence card. We understand how important it is for the recipient to know who the gift is from during such sensitive times, and will look into how this happened with our Packing Manager. If you need any further assistance, please let us know at care@tree2mydoor.com. We're always happy to help!

Posted 2 months ago

“The rose arrived on time and in good condition, unfortunately the message was missing which kind of spoilt the moment.”

Helpful Report

Posted 2 months ago

Hi James, Thank you for your review! We're glad to hear that the rose arrived on time and in good condition. We sincerely apologise for the missing message, as we understand how important that is to enhance a special occasion. Your feedback is invaluable to us and will help us improve our service. If there's anything we can do for you, or if you have any further questions, please don't hesitate to let us know at care@tree2mydoor.com. We're always happy to help!

Posted 2 months ago

“Delivered on time A great idea and an ideal gift”

Helpful Report

Posted 3 months ago

Thanks again, Carol, for taking the time to review tree2mydoorcom. We really do appreciate it and hope the Fab at 50 rose is enjoyed for a long time to come. We look forward to being of assistance to you again soon, but in the meantime, if you need any help with your current or future purchases, please contact us at care@tree2mydoor.com.

Posted 2 months ago

“My purchase was recieved in good condition, packaged well and delivered according to my instructions. My only feedback is that: a) it would have been useful to have a short leaflet or card on how to best look after my purchase when delivered. b) there is no label attached to my purchase (pink magnolia tree). As this is a gift it would have been helpful to have a label including a picture.”

Helpful Report

Posted 3 months ago

Hi Joanne, Thank you for your review. We're happy to hear that your purchase arrived in good condition and was delivered on time. We apologise for the missing label and will look into this with our nursery manager. With regards to care information, all our trees are covered by our MyTree warranty. Once registered, the recipient will receive carefully curated emails, giving specific care advice according to the trees needs in that particular month. We hope this helps, but if you need any assistance, please feel free to let us know at care@tree2mydoor.com. We're always happy to help!

Posted 2 months ago

“The Peace Rose shrub arrived as treetomydoor.com described and all was well. However I would have appreciated some planting advice or instructions for this Rose but there was nothing inside the packaging. No name for the rose, no description ot advice on what to do next. Is this usual for you? Regards Penny Ollard”

Helpful Report

Posted 4 months ago

Hi Penny, Thank you for taking the time to leave us your review. We’re happy to hear that your Peace Rose arrived as expected but apologise for the lack of a label. We understand how important it is to have clear planting advice, and we're sorry that you didn’t find the label included with your rose on this occasion. We will forward a copy of our Hybrid Tea Care Guide to your email, so you have all the information you need Enjoy the rose and please let us know if there's anything else we can do for you at care@tree2mydoor.com. We're always happy to help.

Posted 4 months ago

“Ease of ordering items. Healthy celebration Roses nicely wrapped and delivered in a secure box”

Helpful Report

Posted 4 months ago

Hi Bev, Thank you for taking the time to leave us your review. We're thrilled to hear that you found the ordering process easy and that the Fab at 60 rose bush arrived nicely wrapped and secure. Your satisfaction means a lot to us, and we appreciate the time you took to share your experience. If you ever need assistance or have any questions in the future, please don't hesitate to let us know at care@tree2mydoor.com. We're happy to help!

Posted 4 months ago

“Efficient swift delivery. Unfortunately it was a present and the ribbons and tissue had become a bit tatty. I had to replace before I could give to the person.”

Helpful Report

Posted 4 months ago

Hi Marion, Thank you for your feedback! We're pleased to hear that your delivery went smoothly. We apologise sincerely that the presentation of your gift wasn't up to standards when you received it. We understand how important it is for everything to look perfect, especially for a special occasion, and your comments are invaluable to us. Please rest assured that we will be addressing your comments with our team to enhance our packaging quality moving forwards. If there's anything else we can assist you with, please let us know at care@tree2mydoor.com. We're always happy to help!

Posted 4 months ago

“This was a gift to a colleague and they were pleased. The plant arrived in good time and in good shape with instructions on how to maintain. They were very pleased with it.”

Helpful Report

Posted 5 months ago

Hi Janet, Thank you for your lovely review! We’re delighted to hear that your colleague was pleased with the At Peace Rose Bush Gift and that it arrived in great shape. If you have any questions or need assistance in the future, please don't hesitate to reach out to us at care@tree2mydoor.com. We’re here to help and hope to serve you again soon!

Posted 5 months ago

“I was surprised that my tree was well protected and delivered on the time stated. Pleased with my purchase”

Helpful Report

Posted 5 months ago

Hi Nikki, Thank you for taking the time to review tree2mydoor.com. It is our aim to delight all of our customers and we are so pleased that you are happy with the products and service we provide. As a small, independent business, we appreciate your feedback as it helps us to grow and if you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 5 months ago

“Lovely healthy lemon tree was bought for our 1st year wedding anniversary very pleased with my purchase.”

Helpful Report

Posted 6 months ago

Hi Ben, Thank you so much for your review of Tree2mydoor! We are delighted to hear that you are pleased with your purchase of the lovely healthy lemon tree for your 1st year wedding anniversary. If you need any assistance with your current or future purchases, please let us know at care@tree2mydoor.com. We're always happy to help.

Posted 6 months ago

“The rose arrived looking really healthy.”

Helpful Report

Posted 7 months ago

Hi Bryony, Thank you for taking the time to review our Spirit in the Sky rose bush. We always strive to deliver excellent gifts, no matter the occasion, and as a family-run, independent business, it's reviews such as yours that help us grow, so thank you! If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com. We’re always happy to help!

Posted 7 months ago

“My lemon tree arrived on time it had lost 3 lemons in transit but I’m hoping they’ll ripen soon.”

Helpful Report

Posted 7 months ago

Hi Chris, Thanks for taking the time to leave us your review. We're delighted to hear your Lemon Tree Gift arrived, and we're confident the tree will give you lemons for a long time to come. Our lemon trees are around 5/6 years old when we ship them, and they bear fruit up to 4 times per year, so rest assured it shouldn't be too long before you see new fruit developing. Thank you for choosing tree2mydoor.com, and if we can be of further assistance to you, please let us know at care@tree2mydoor.com. We're always happy to help!

Posted 7 months ago

“I'm not actually able to review your product as I didn't see the delivery however I would like to point out one thing - we arranged for two rose bushes to be delivered to a recently bereaved friend and I got confirmation initially that it was going to be in two seperate deliveries. I think in the end it was only in one but two would have been really ackward. I'm not sure how you can prevent this happenting though but just thought I would mention it. The card in the order clearly showed that this was the reason for sending.”

Helpful Report

Posted 7 months ago

Thank you so much, Helen, for your review of tree2mydoor! We apologise for any confusion regarding the delivery of the two rose bushes to your friend. Our rose packaging is designed to carry 2 roses at once, to minimise our impact on the environment and will look into why you were initially informed otherwise. We hope the roses act as a beautiful memorial for many years to come. If you need any further assistance, please let us know at care@tree2mydoor.com. We're always happy to help!

Posted 7 months ago

Tree2mydoor is rated 4.7 based on 12,967 reviews