Tree2mydoor Reviews

Name: Tree2mydoor
Address: Albany Mill, Old Hall Street,, Manchester
Rating: 4.74

4.7 Rating 12,758 Reviews

94 %

of reviewers recommend Tree2mydoor

4.7

Based on 12,758 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Tree2mydoor:

The tree gifts company, specialising in a mail order gift service where customers can send individually gift wrapped trees and plants for presents.
Each tree or a plant comes with exclusive greetings card that you personalise at time of order. Choose from miniature established trees to young trees and seed packs to send as gifts that will last for many years to come.

Visit Website

Phone:

01618706368

Email:

hello@tree2mydoor.com

Tree2mydoor 5 star review on 9th October 2024

446

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent. Kept me informed from purchase to delivery, even sent a delivery slot and after delivery a confirmation with picture of parcel in porch and driver. Huge variety of plants and trees. Value for money”

Helpful Report

Posted 10 months ago

Thank you so much Douglas! We are extremely grateful for your 5 star rating and are so pleased to hear you have had such a fantastic experience shopping with us, from purchase to delivery. We are so delighted that you value the variety of plants and trees we have on offer and hope to be of assistance to you again soon. In the meantime, if you need any help with current or future orders, please let us know at care@tree2mydoor.com.

Posted 10 months ago

“Excellent service. Tree was received on the suggested date. Delivered by DPD which is always a plus. Quality of the olive tree was good and the packaging seemed to protect it well. Price was very competitive.”

Helpful Report

Posted 10 months ago

Hi Mark, Thank you for taking the time to review tree2mydoor.com and for the 5-star rating. It is our aim to delight all of our customers and we are so pleased that you are happy with the products and service we provide. As a small, independent business, we appreciate your feedback as it helps us to grow and if you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 10 months ago

“Following the sad death of my brother after years of suffering, I wanted to send flowers to my sister in law to offer her some support. I Googled “Online sympathy flowers” and up popped Tree2mydoor. A quick Look at the products showed they had exactly the right item for someone who already had plenty of cut flowers in the house, a rose ready for planting called At Peace. It was delivered within two days and arrived beautifully gift wrapped - delightful surprise to ease the pain.”

Helpful Report

Posted 11 months ago

Hi Susan, Thank you for taking the time to leave us such a wonderful review. We are so sorry for your loss, but happy to hear that you are pleased with the At Peace rose bush you chose to commemorate the life of your brother, and we hope your sister in law enjoys it as a reminder of her husband for many years to come. We always strive to deliver excellent gifts- no matter the occasion. As a family-run, independent business it is reviews such as yours that help us grow and we are entirely grateful for that. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com

Posted 10 months ago

“Hoping to 'gift' my girlfriend, I couldn't decide from the vast range of choices presented to me, so I 'cheated', so to speak, and bought her Vouchers. She will, however, certainly enjoy choosing from the fabulous selection offered, and the gift token acquisition process was really easy to understand and follow.”

Helpful Report

Posted 11 months ago

Thanks for the great review and 5-star rating, Ian! We are really happy to hear that you were able to purchase a Gift Voucher for your girlfriend with ease, via our website, and we are sure she will enjoy choosing from our wide range of beautiful and loving cared for living gifts on our website. We appreciate you taking the time to leave us your feedback and please let us know if there is anything else we can help you with at care@tree2mydoor.com.

Posted 10 months ago

“Thank you so much for the beautiful olive tree from Tree2mydoor. I the Olive tree ordered for my daughter & her partner who's Birthdays are a day apart. The gift was a lovely surprise for them both and very well recieved well packaged an arrived within the time slot and on the day I requested. Thank You”

Helpful Report

Posted 11 months ago

Thank you so much for your excellent 5 star rating of Tree2mydoor, Lynn! We are so happy to hear that you are pleased with the olive tree that you ordered for your daughter and her partner, and that it was well-received by them. We're sure they will enjoy it for a long time to come. We always strive to deliver excellent gifts- no matter the occasion. As a family-run, independent business it is reviews such as yours that help us grow and we are entirely grateful for that. If there is anything else we can help you with, please let us know at care@tree2mydoor.com.

Posted 10 months ago

“I have had several roses as gifts given and received from T2MD Always delivered speedily. Always bloom beautifully.”

Helpful Report

Posted 11 months ago

Thanks again for leaving us your feedback and 5-star rating, Mrs Hubble. We really appreciate you taking the time to do this, and we're so happy to hear that our living gifts have been, and continue to be, everything that you were hoping for! We look forward to being of assistance to you again soon and if there is anything we can help you with, please let us know at care@tree2mydoor.com.

Posted 10 months ago

“Excellent service. Order well packed and delivered in record time.very pleased with product”

Helpful Report

Posted 11 months ago

Thanks again, Elaine, for taking the time to review tree2mydoorcom. We really do appreciate it and look forward to being of assistance to you again soon. If you need any help with current or future orders, please contact us at care@tree2mydoor.com.

Posted 11 months ago

“I still don't have my Tree”

Helpful Report

Posted 11 months ago

Hi Alexander, Thank you for getting in touch. We apologise that your tree is yet to arrive. We can see that it is due to arrive today and you should be able to follow the delivery via the couriers tracking link. If there is anything else we can do for you, please let us know at care@tree2mydoor.com. We are always here to help.

Posted 11 months ago

“This was my second purchase of a gift from Tree2mydoor and both myself and the recipients were delighted with the quality of the plants that were delivered.”

Helpful Report

Posted 11 months ago

Hi Wendy, We really appreciate you taking the time to leave us such a wonderful review, and we're so happy to hear that our living gifts have been, and continue to be, everything that you were hoping for! We always strive to deliver excellent gifts, no matter the occasion, and as a family-run, independent business it is reviews such as yours that help us grow, so thank you for that. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 11 months ago

“Considering the company asked for my review yet still haven’t responded to my customer service message I’ll go ahead. Lemon tree arrived - looks fantastic except the lemons weren’t secured to the tree and the branch has come off. Very slow response and I am actually still waiting to hear back. My initial order (279957) was 3 weeks ago and now it would be difficult to rectify the situation in time for Christmas since this is a gift…”

Helpful Report

Posted 11 months ago

Hi Andrew, Thank you for taking the time to leave us your review. We received your email regarding the delivery of your lemon tree and apologise if you have not seen our response. Perhaps it went to your spam folder. We wrote back to you the next morning. We want all of our customers to be delighted by our products and the service we provide, and we are so sorry to hear that you feel let down on this occasion. We do everything we can to ensure that our products arrive in the best possible condition, and on time, and when that doesn’t happen due to events outside of our control, it is very frustrating for our whole team. Please contact us at care@tree2mydoor.com and we can look into the matter further for you. We look forward to hearing from you.

Posted 11 months ago

“Excellent customer service experience. Purchase, payment, delivery, follow up, all done in a clear, easy and simple process. A thoroughly efficient and effective process that resulted in a very happy customer. I without hesitation, recommend Tree2mydoor for a great customer experience.”

Helpful Report

Posted 11 months ago

Hi Anne, Thank you so much for taking the time to leave us a review and a 5-star rating. We are delighted to hear that your experience shopping with us was excellent and thank you for recommending us, we really do appreciate it. We always strive to deliver excellent gifts- no matter the occasion. As a family-run, independent business it is reviews such as yours that help us grow so thank you. We look forward to being of assistance to you again, but in the meantime, if you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 11 months ago

“This was a Xmas present and my family were delighted. It arrived on the date promised. ,I bought two items last year which were lovely and thus the reason for ordering again. My husbands lemon tree has produced 4 and my niece.s olive also produced four!”

Helpful Report

Posted 11 months ago

Thank you so much Shirley for your 5 star rating of Tree2Mydoor! We are thrilled to hear that the Christmas present was a success and that your family are enjoying the Christmas Mini Olive Tree Gift you sent them. We are sure they will enjoy it for a very long time to come. We truly appreciate your loyalty and thank you for being a returning customer. If there is anything we can do to help with your present or future orders, please let us know at care@tree2mydoor.com.

Posted 11 months ago

“There is a good selection at a reasonable price . Delivery arrived as requested. My only disappointment is that I ordered 2 types of sapling which arrived in the same box . This is expected given the size but they were not labelled so I don’t know which is which .”

Helpful Report

Posted 11 months ago

Hi Sandra, Thank you for taking the time to leave us your review. We work very hard to provide the best living gifts at reasonable prices for our customers and their recipients, and we are delighted to hear that you appreciate our range. We apologise that you were unable to distinguish one tree sapling from another, and your feedback has now been passed to our Nursery Manager for their immediate attention. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 11 months ago

“Excellent choice of trees and great value. good quality specimen delivered at the time it was booked for.”

Helpful Report

Posted 11 months ago

Thanks again, Su, for taking the time to review tree2mydoorcom. We really do appreciate it and look forward to being of assistance to you again soon. If you need any help with current or future orders, please contact us at care@tree2mydoor.com.

Posted 11 months ago

“Really pleased with this gift for my brother, arrived in good condition on the day selected. Thank you.”

Helpful Report

Posted 11 months ago

Hi Jacqueline, Thank you so much for your 5-star rating. We are so glad to hear that the At Peace rose bush you sent to your brother arrived in good condition on the day you selected. Your feedback is much appreciated, so thank you. If you need any help with current or future orders, please contact us at care@tree2mydoor.com.

Posted 11 months ago

“I have used and will continue to use Trees2mydoor. They provide excellent service and every plant I have sent has been of the highest quality. Trees2mydoor makes it so easy to mail gifts to family and friends. I live in the US but am from Scotland and am always looking to find an easy and efficient way to send something special. Trews2mydoor never disappoints and I will continue to use them moving forward. Every gift I have sent has given my family and friends so much joy and comfort. Excellent company”

Helpful Report

Posted 11 months ago

Hi Rhoma, Thank you so much for your amazing 5 star rating of Tree2mydoor! We are delighted to hear how happy you are with the products and service we provide. We work very hard to ensure that our living gifts are delivered in tip top condition, and on time, everytime, and we really do appreciate you taking the time to leave us your feedback. We hope that all of your recipients, past and future, enjoy their gifts for a very long time to come. We look forward to being of assistance to you again soon but in the meantime, if there is anything else we can do to help, please let us know at care@tree2mydoor.com.

Posted 11 months ago

“Excellent service from order to receipt of order.”

Helpful Report

Posted 11 months ago

Hi Helen, Thank you for taking the time to leave us your 5 star review! We are so pleased to hear that you are happy with the service we provided. Here at T2MD, we always aim to delight all of our customers with excellent products and service, and your feedback is much appreciated. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 11 months ago

“Every item I ordered was delivered on time and in very good condition.”

Helpful Report

Posted 11 months ago

Hi Lynn, Thank you for your review and 5 star rating! We are delighted to hear that all the orders you have placed with us recently, have all been delivered in very good condition, and on time, as that is always our intention. We always strive to deliver excellent gifts, no matter the occasion, and as a family-run, independent business it is reviews such as yours that help us grow, so thank you. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 11 months ago

“Please see review written for both olive tree gift and forget me not seeds”

Helpful Report

Posted 11 months ago

We really do appreciate you taking the time to leave us your feedback, Val. As a small, family run business, it's feedback such as yours that helps us to grow and we are very grateful to you for that. If we can be of further assistance, please let us know at care@tree2mydoor.com.

Posted 11 months ago

“Absolutely brilliant, very pleased with my rose bush, would recommend.”

Helpful Report

Posted 11 months ago

Thanks so much Jackie for your feedback and 5 star rating! We are so glad to hear that you are happy with the rose bush you purchased as we only ever want our customers and their recipients to be delighted by our living gifts. Thank you so much for recommending us and we look forward to being of assistance to you again in the future. In the meantime, if we can be of assistance, please let us know at care@tree2mydoor.com.

Posted 11 months ago

Tree2mydoor is rated 4.7 based on 12,758 reviews