Name: Tree2mydoor
Address: Albany Mill, Old Hall Street,, Manchester
Rating: 4.74

“Issue with delivery that was resolved quickly and very good communication. Would definitely use again”

Posted 2 years ago

Hi there! Thank you for the positive review of our service. We are grateful to hear that you are happy with the experience on this occasion. If you require any further assistance on your order or any future queries do not hesitate to get back in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 2 years ago

“Very good service.”

Helpful Report

Posted 2 years ago

Hi there! Thank you for the positive review of our service. We are grateful to hear that you are happy with the experience on this occasion. If you require any further assistance on your order or any future queries do not hesitate to get back in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 2 years ago

“Came well packed and is a lovely healthy plant. Mum was over the moon. In memory of her 19 year old cat Top”

Helpful Report

Posted 2 years ago

Hi there! Thank you for the positive review of our service. We are grateful to hear that you are happy with the experience on this occasion. If you require any further assistance on your order or any future queries do not hesitate to get back in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 2 years ago

“Could be helpful when gift wrapping to not do so tight so it can be watered if not being given straight away thanks Also an envelope with the card would have been helpful as I didn't have one the right size in the house -especially as it cost £2.50 too.”

Helpful Report

Posted 2 years ago

Hi there! Thank you for the positive review of our service. We are grateful to hear that you are happy with the experience on this occasion. We definitely appreciate your feedback on the card and we will consider this. We do try to limit the amount of waste in our packaging, so this is why this does not come with an envelope but we do understand your concerns. If you require any further assistance on your order or any future queries do not hesitate to get back in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 2 years ago

“A 40th Anniversary gift that our friends loved”

Helpful Report

Posted 2 years ago

Hi there! Thank you for the positive review of our service. We are grateful to hear that you are happy with the experience on this occasion. If you require any further assistance on your order or any future queries do not hesitate to get back in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 2 years ago

“Really good value roses, excellent delivery. Great condition on arrival.”

Helpful Report

Posted 2 years ago

Hi there! Thank you for the positive review of our service. We are grateful to hear that you are happy with the experience on this occasion. If you require any further assistance on your order or any future queries do not hesitate to get back in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 2 years ago

“Excellent customer service. Rose shrub delivered in excellent condition. High recommend.”

Helpful Report

Posted 2 years ago

Hi there! Thank you for the positive review of our service. We are grateful to hear that you are happy with the experience on this occasion. If you require any further assistance on your order or any future queries do not hesitate to get back in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 2 years ago

“Delivered just as you said and just as I specifically asked. The rose which you delivered was beautifully packed and is a lovely, healthy plant.”

Helpful Report

Posted 2 years ago

Hi there! Thank you for the positive review of our service. We are grateful to hear that you are happy with the experience on this occasion. If you require any further assistance on your order or any future queries do not hesitate to get back in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 2 years ago

“Lovely healthy plant”

Helpful Report

Posted 2 years ago

Hi there! Thank you for the positive review of our service. We are grateful to hear that you are happy with the experience on this occasion. If you require any further assistance on your order or any future queries do not hesitate to get back in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 2 years ago

“I haven’t seen the rose bush as it was for my sister for her birthday but she is very happy with it”

Helpful Report

Posted 2 years ago

Hi there! Thank you for the positive review of our service. We are grateful to hear that you are happy with the experience on this occasion. If you require any further assistance on your order or any future queries do not hesitate to get back in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 2 years ago

“Absolutely fabulous. Delivery to my workplace was to the minute. So very pleased. Look forward watching it grow and bloom!”

Helpful Report

Posted 2 years ago

Hi there! Thank you for the positive review of our service. We are grateful to hear that you are happy with the experience on this occasion. If you require any further assistance on your order or any future queries do not hesitate to get back in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 2 years ago

“I choose a Magnolia to send as a gift. Recipient was very pleased, particularly with the after sales service, after registering the tree. She is looking forward to tips on how to care for it properly.”

Tree2mydoor 5 star review on 27th April 2022

Helpful Report

Posted 2 years ago

Hi there! Thank you for the positive review of our service. We are grateful to hear that you are happy with the experience on this occasion. If you require any further assistance on your order or any future queries do not hesitate to get back in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 2 years ago

“Arrived on time and service was brilliant”

Helpful Report

Posted 2 years ago

Hi there! Thank you for the positive review of our service. We are grateful to hear that you are happy with the experience on this occasion. If you require any further assistance on your order or any future queries do not hesitate to get back in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 2 years ago

“I ordered an anniversary rose a week in advance with a specified delivery date. The order failed to be delivered and when I queried it I was eventually told that the courier had failed to scan it and it was deemed lost. A replacement was sent the next day but by the time it arrived it was 3 days after the anniversary. The only compensation I was offered was a refund of £5.10 which is the difference I paid for a Saturday delivery down to the standard delivery service. Not very impressed.”

Helpful Report

Posted 2 years ago

Hi Jane, thank you for the review of our service. We are so sorry to hear that the delivery expectation was not met on this occasion. We do apologise that you are also disappointed with the way we reimbursed this delivery fee and arranged a replacement on a next day service, we completely understand your frustration on this. We recognise we could not get this to you on time and are incredibly disappointed in the couriers initial neglect of this order. If you do wish to get back in touch to discuss this further do not hesitate to get back in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 2 years ago

“Great service at a reasonable price. Our tree arrived as expected and on time”

Helpful Report

Posted 2 years ago

Hi there! Thank you for the positive review of our service. We are grateful to hear that you are happy with the experience on this occasion. If you require any further assistance on your order or any future queries do not hesitate to get back in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 2 years ago

“Arrived on the special day. beautifully wrapped. A healthy strong rose bush. thank you again for a great service.”

Helpful Report

Posted 2 years ago

Hi there! Thank you for the positive review of our service. We are grateful to hear that you are happy with the experience on this occasion. If you require any further assistance on your order or any future queries do not hesitate to get back in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 2 years ago

“Was well packaged on receipt kept me informed of delivery etc x Recipient was made up with it xx Will definitely order again”

Helpful Report

Posted 2 years ago

Hi there! Thank you for the positive review of our service. We are grateful to hear that you are happy with the experience on this occasion. If you require any further assistance on your order or any future queries do not hesitate to get back in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 2 years ago

“All arrived as promised”

Helpful Report

Posted 2 years ago

Hi there! Thank you for the positive review of our service. We are grateful to hear that you are happy with the experience on this occasion. If you require any further assistance on your order or any future queries do not hesitate to get back in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 2 years ago

“it was for a friend she said it was lovely. cant say more im not a gardener but she is.”

Helpful Report

Posted 2 years ago

Hi there! Thank you for the positive review of our service. We are grateful to hear that you are happy with the experience on this occasion. If you require any further assistance on your order or any future queries do not hesitate to get back in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 2 years ago

“Excellent choice and service. My friends were delighted with their gift of a rose bush.”

Helpful Report

Posted 2 years ago

Hi there! Thank you for the positive review of our service. We are grateful to hear that you are happy with the experience on this occasion. If you require any further assistance on your order or any future queries do not hesitate to get back in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 2 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Tree2mydoor Reviews