Tree2mydoor Reviews

Name: Tree2mydoor
Address: Albany Mill, Old Hall Street,, Manchester
Rating: 4.74

4.7 Rating 12,758 Reviews

94 %

of reviewers recommend Tree2mydoor

4.7

Based on 12,758 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Tree2mydoor:

The tree gifts company, specialising in a mail order gift service where customers can send individually gift wrapped trees and plants for presents.
Each tree or a plant comes with exclusive greetings card that you personalise at time of order. Choose from miniature established trees to young trees and seed packs to send as gifts that will last for many years to come.

Visit Website

Phone:

01618706368

Email:

hello@tree2mydoor.com

Tree2mydoor 5 star review on 9th October 2024

446

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used you a number of times and recently bought two roses from yourselves as gifts, the first one came and only I was in my mother in laws house at the time they didn't know who it came from. The information was on the invoice/delivery note and they didn't see it. I think it would be better as a little card just as you get in the florists. I know you can add cards at an extra cost but I didn't want that. I recently received a gift similar to this from another company and their card info was so much better. I”

Helpful Report

Posted 6 months ago

Hi Craig, Thank you so much for your recent purchase. We are so happy to have been of assistance to you again and your continued loyalty is much appreciated. We work very hard to make sure that our living gifts, and everything that goes into the final product, is as kind to the environment as possible. We make sure all our packaging is eco friendly and kept to a minimum, hence why basic gift messages are printed on our dispatch note, and not sent separately. We appreciate your comments however, and this will be discussed with the relevant people. If you require any assistance with your current or future purchases, please let us know at care@tree2mydoor.com. We are always happy to help.

Posted 6 months ago

“I have ordered two Fab at 70 rose bushes this year. Delivery has been prompt and the two recipients were delighted with their gifts”

Helpful Report

Posted 6 months ago

Dear Beryl, Thank you so much for your 5-star rating of Tree2mydoor! We truly appreciate your continued support and are thrilled to hear that you have once again had a fantastic experience with us. We are delighted to know that your recipients are happy with their living gifts and we hope they enjoy them for a long time to come. We look forward to being of assistance to you again, but in the meantime, if you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 6 months ago

“The Golden Wedding Rose Bush arrived well packed . It was as described and is a good healthy plant. A lovely present.”

Helpful Report

Posted 7 months ago

Dear Mary, Thank you so much for taking the time to leave us your review and a 5-star rating! We are glad to hear that you are satisfied with your experience shopping at Tree2mydoor and we truly appreciate your kind words and support. We are thrilled that The Golden Wedding Rose Bush arrived well packed and that it met your expectations. We hope it is enjoyed for a long time to come. Once again, thank you for your feedback and for choosing Tree2mydoor, and we look forward to being of assistance to you again. In the meantime, if you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 6 months ago

“Arrived at the right time. The recipients were very pleased with the acer and lemon tree as an appropriate gift for both their 80th birthdays.”

Helpful Report

Posted 7 months ago

Thank you so much, Quentin, for your fantastic 5-star rating of Tree2mydoor! We truly appreciate your support and feedback and we are delighted to hear that the acer and lemon tree arrived on time and that the recipients were thrilled with them. Your satisfaction means the world to us so if you ever need anything else, please don't hesitate to reach out to us at care@tree2mydoor.com. We are always happy to help!

Posted 6 months ago

“I purchased this item for a relative, ordering was very straight forward and hassle free. The Rose was received within the time stated and I was kept informed of transit details all the way through. The receiptant has informed me that the rose was in good condition and is very pleased with it.”

Helpful Report

Posted 7 months ago

Dear Jean, Thank you for taking the time to review tree2mydoor.com and for the 5-star rating. We are so pleased to hear that your recipient is happy with the Diamond 60th Anniversary rose bush, and we hope they enjoy it for many years to come. We always strive to deliver excellent gifts- no matter the occasion, and as a family-run, independent business it is reviews such as yours that help us grow and we are very grateful for that. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com

Posted 6 months ago

“I ordered a memorial rose for my friend and it was delivered safely a couple of days later. I was kept informed about the delivery and received a txt in the morning giving the 2 hour delivery slot. The plant arrived at my friends on time and very well packed. She told me they were asked to register the plant and this then meant they would receive updates on care for the plant each month and also could ask for advice if they had any concerns as it grew. I'm really pleased the purchase went so well and my friend was pleased with the rose she received.”

Helpful Report

Posted 7 months ago

Dear Sue, Thank you so much for your incredible 5-star rating of Tree2mydoor! We are thrilled to hear that your experience with us was a good one, and we are delighted to know that the memorial rose you ordered for your friend was delivered safely, promptly and well packaged. We want to make sure our living gifts last a very long time, and do everything we can to support our customers and their recipients with all the information needed to ensure this. We look forward to being of assistance to you again soon, but in the meantime, if you need any help with your current or future purchases, please contact us at care@tree2mydoor.com.

Posted 6 months ago

“Very happy with the beautiful rose bush safely delivered to my friend.”

Helpful Report

Posted 7 months ago

Thank you, Lisa, so much for giving Tree2mydoor a 5-star rating! We truly appreciate your positive feedback and are delighted to hear that you were very happy with the At Peace Rose Bush delivered to your friend. Your satisfaction is our top priority, and we are thrilled that our product met your expectations. We hope your friend enjoys the rose for a long time to come. We look forward to being of assistance to you again soon, but in the meantime, if you need any help with your current or future purchases, please contact us at care@tree2mydoor.com.

Posted 6 months ago

“Buying the tree was a very positive experience from start to finish. Great website and prompt attention at every stage.”

Helpful Report

Posted 7 months ago

Dear Patricia, Thank you so much for giving us a 5-star rating! We greatly appreciate your support and are thrilled to hear about your positive experience with Tree2mydoor. We are glad that our website met your expectations and that you received prompt attention throughout the whole process. We look forward to being of assistance to you again soon, but in the meantime, if you need any help with your current or future purchases, please contact us at care@tree2mydoor.com.

Posted 6 months ago

“Lovely plant, beautifully packaged and arrived when I needed it!”

Helpful Report

Posted 7 months ago

Dear Rachel, Thank you so much for taking the time to give Tree2mydoor a 5-star review. We are thrilled to hear that you found our Golden Wedding Rose lovely, beautifully packaged, and that it arrived exactly when you needed it. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 6 months ago

“Great service and rose tree wrapped beautifully as a gift without extra cost! Thank you”

Helpful Report

Posted 7 months ago

Dear Nicola, Thank you so much for your fantastic 5-star rating of Tree2mydoor! # We are absolutely thrilled to hear that you had a great experience with us and that you appreciated the beautiful packaging of the rose bush gift. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 6 months ago

“Unable to review as product never arrived.”

Helpful Report

Posted 7 months ago

Hi Samantha, Thank you for taking the time to leave us your review. We are so sorry we were unable to fulfil your order for you on this occasion, as that is never our intention. We have since refunded the full balance for you, and the matter has been raised with our Nursery Manager for their immediate attention. If there is anything else we can help you with, please let us know at care@tree2mydoor.com.

Posted 7 months ago

“Ordered a rose bush for a friend and was very happy with the whole ordering process.”

Helpful Report

Posted 7 months ago

Hi Pauline, We truly appreciate your feedback and 5-star rating of tree2mydoor.com. We're delighted to hear that you were pleased with the whole ordering process when you purchased a rose bush for your friend, as your satisfaction is our top priority. We hope your friend enjoys the rose for a long time to come. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 6 months ago

“This was so easy to use as a gift delivered on time and much appreciated”

Helpful Report

Posted 7 months ago

Dear Royston, Thank you so much for your fantastic 5-star rating of Tree2mydoor! We truly appreciate your feedback and are thrilled to hear that you found our service easy to use. We take pride in ensuring that our deliveries arrive in great condition and in a timely manner, and we are happy to hear that you are pleased with the service you received. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 6 months ago

“excllent service and immediate replies when I wanted to query something on the order”

Helpful Report

Posted 7 months ago

Hi Steven, Thank you for taking the time to leave us your review and 5-star rating. We are delighted to hear that you found our service to be excellent and our replies prompt when you had a question about your purchase. If we can be of further assistance to you, please let us know at care@tree2mydoor.com. We are always happy to help.

Posted 7 months ago

“Good strong healthy rose Bush .”

Helpful Report

Posted 7 months ago

Hi Lisa, Thank you for taking the time to review our At Peace Rose Bush Gift. We always strive to deliver excellent products, and as a family-run, independent business, it is reviews such as yours that help us grow and we are very grateful for that. We hope the rose is enjoyed for a long time to come. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 7 months ago

“My tree is beautiful. Thank you xx”

Helpful Report

Posted 7 months ago

Hi Sandra, Thank you so much for taking the time to leave us your review and 5-star rating. We are delighted to hear that you are happy with your Olive Tree and we hope if brings you much joy for a very long time to come. We look forward to being of assistance to you again soon, but in the meantime, if you need any help with your current or future purchases, please contact us at care@tree2mydoor.com.

Posted 7 months ago

“The tree was delivered efficiently and was of good quality.”

Helpful Report

Posted 7 months ago

Hi Debra, Thank you for taking the time to leave us your review. We are delighted to hear that you are happy with the delivery and quality of your order, as that is always our intention, and we hope to be of assistance to you again soon. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 7 months ago

“Very pleasant and helpful staff when I phoned. Prompt delivery. Rose tree very healthy looking and in excellent condition.”

Helpful Report

Posted 7 months ago

Hi Linda, Thank you for taking the time to leave us your review of tree2mydoor.com. We were happy we were able to be of assistance to you during our phone call, and that your delivery arrived in a timely manner and in great condition, as is our intention. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 7 months ago

“Excellent service and the recipient was very happy with the rose Bush.”

Helpful Report

Posted 7 months ago

Hi Alison, Thanks for your review and 5-star rating. We are so happy to hear that you found our service to be excellent and that your recipient is happy with their rose bush. We are sure it will bring much joy for a long time to come. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 7 months ago

“I was fortunate to win a competition held by Tree2mydoor and received a gift voucher. I chose a Japanese cherry tree and a rose bush. Both are beautiful, healthy plants and arrived quickly and well packaged.”

Helpful Report

Posted 7 months ago

Hi Margery, Thank you so much for leaving us a wonderful review. We are delighted to hear that you spent your winnings on a Japanese Cherry Tree and one of our rose bushes. We are sure they will bring you much joy for many years to come. We appreciate your comments and if we can be of further assistance to you, please let us know at care@tree2mydoor.com.

Posted 7 months ago

Tree2mydoor is rated 4.7 based on 12,758 reviews