Name: Tree2mydoor
Address: Albany Mill, Old Hall Street,, Manchester
Rating: 4.74

“The rose bush I purchased was delivered direct to my friend for her special birthday. I personally haven’t seen it, but she is delighted with her gift. Delivery was made on the requested day. Thank you for the efficient service.”

Helpful Report

Posted 2 years ago

Hey! Thank you for the lovely review of our service. We are delighted to hear you are happy with the service received on this occasion as we always aim to delight our customers and recipients. If you require any assistance on this order or any future orders do not hesitate to get in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 2 years ago

“The recipient was very pleased. Such a thoughtful idea for a wedding present.”

Helpful Report

Posted 2 years ago

Hey! Thank you for the lovely review of our service. We are delighted to hear you are happy with the service received on this occasion as we always aim to delight our customers and recipients. If you require any assistance on this order or any future orders do not hesitate to get in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 2 years ago

“Very good service.”

Helpful Report

Posted 2 years ago

Hey! Thank you for the lovely review of our service. We are delighted to hear you are happy with the service received on this occasion as we always aim to delight our customers and recipients. If you require any assistance on this order or any future orders do not hesitate to get in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 2 years ago

“Very quick and efficient!”

Helpful Report

Posted 2 years ago

Hey! Thank you for the lovely review of our service. We are delighted to hear you are happy with the service received on this occasion as we always aim to delight our customers and recipients. If you require any assistance on this order or any future orders do not hesitate to get in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 2 years ago

“Easy to order, arrived on the scheduled delivery date. My family say the rose looks very healthy.”

Helpful Report

Posted 2 years ago

Hey! Thank you for the lovely review of our service. We are delighted to hear you are happy with the service received on this occasion as we always aim to delight our customers and recipients. If you require any assistance on this order or any future orders do not hesitate to get in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 2 years ago

“I didn't see the plant but ordering delivery all excellent. The receiver said it was in excellent condition.”

Helpful Report

Posted 2 years ago

Hey! Thank you for the lovely review of our service. We are delighted to hear you are happy with the service received on this occasion as we always aim to delight our customers and recipients. If you require any assistance on this order or any future orders do not hesitate to get in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 2 years ago

“My gift of a " Rosebush" was received in excellent package & condition. The Customer service, I received was brilliant. I would definitely use this company again & also recommend to others. Carole Coleman”

Helpful Report

Posted 2 years ago

Hey! Thank you for the lovely review of our service. We are delighted to hear you are happy with the service received on this occasion as we always aim to delight our customers and recipients. If you require any assistance on this order or any future orders do not hesitate to get in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 2 years ago

“Excellent service, easy to use and perfect for the occasion.”

Helpful Report

Posted 2 years ago

Hey! Thank you for the lovely review of our service. We are delighted to hear you are happy with the service received on this occasion as we always aim to delight our customers and recipients. If you require any assistance on this order or any future orders do not hesitate to get in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 2 years ago

“It was for a friend's birthday and she loved it! It delivered gift wrapped and with care. It looks great in her garden 😊”

Helpful Report

Posted 2 years ago

Hey! Thank you for the lovely review of our service. We are delighted to hear you are happy with the service received on this occasion as we always aim to delight our customers and recipients. If you require any assistance on this order or any future orders do not hesitate to get in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 2 years ago

“Ordered 2, At Peace rose bushes, for my nephew and niece, in memory of my sister. They arrived when stated and both were in good condition. Communication from Tree2mydoor was excellent and I was kept informed, every step of the way.”

Helpful Report

Posted 2 years ago

Hey! Thank you for the lovely review of our service. We are delighted to hear you are happy with the service received on this occasion as we always aim to delight our customers and recipients. If you require any assistance on this order or any future orders do not hesitate to get in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 2 years ago

“I swithered between a 3 and a 4 but decided my first experience wasn't the blame of Tree2mydoor - it was the courier. I sent a rose to a friend who's mother had passed. I needed it to arrive without having to phone them and say ... did you get it yet when the DPD driver either couldn't be bothered or ... well - it took 3 attempts and 3 days to get it delivered. Giving Tree2mydoor the benefit of choosing a rubbish courier I sent another rose to another friend who's Mum had passed. Whilst I accept I chose standard delivery, I was anxious it hadn't been dispatched. I assumed that the service was cheaper because it took longer to get delivered. It still went next day but just 3 days after the order. I just confused me. So I'm putting it down to user error on my side for not understanding that 3-5 day delivery meant it wasn't dispatched for 3-5 days. Anyway - both were delighted with the rose so all good. Why 4 and not 5, becuase I had to chase on both occasions as to where my order was, rather than getting an email telling me.”

Helpful Report

Posted 2 years ago

Hey! Thank you for the lovely review of our service. We are delighted to hear you are happy with the service received on this occasion from our side as we always aim to delight our customers and recipients. We are disappointed to hear of the courier issues however we can assure you that we have taken this feedback on board and will be passing this on to the relevant parties to make sure this does improve going forward. If you require any assistance on this order or any future orders do not hesitate to get in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 2 years ago

“Very pleased with my purchase .Arrived on time well packaged and gift wrapped. Was brought as a special birthday present a rose Bush. Had been well pruned so carn't wait to see in flower. Would recommend.”

Helpful Report

Posted 2 years ago

Hey! Thank you for the lovely review of our service. We are delighted to hear you are happy with the service received on this occasion as we always aim to delight our customers and recipients. If you require any assistance on this order or any future orders do not hesitate to get in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 2 years ago

“Tree ok. Unable to register guarantee. No label and no response to Telephone message.”

Helpful Report

Posted 2 years ago

Hi Colleen, we are so sorry to hear you are having trouble registering your gift. While we recognise the 5 days has now passed, we do still want to help you register this and this will still be eligible. Please do get in touch with our care@tree2mydoor.com email on this as we are eager to assist you.

Posted 2 years ago

“Not sure yet as have not received my order yet. However, order process was straightforward.”

Helpful Report

Posted 2 years ago

Hi Clare, thank you for the positive review of our service. Please do feel free to leave a follow-up review once you receive your order. If there are any further queries/concerns do not hesitate to get in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 2 years ago

“Have used them a handful of times now and would highly recommend. Perfect gifts delivered with care.”

Helpful Report

Posted 2 years ago

Hey! Thank you for the lovely review of our service. We are delighted to hear you are happy with the service received on this occasion as we always aim to delight our customers and recipients. If you require any assistance on this order or any future orders do not hesitate to get in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 2 years ago

“Thank you for your service”

Helpful Report

Posted 2 years ago

Hey! Thank you for the lovely review of our service. We are delighted to hear you are happy with the service received on this occasion as we always aim to delight our customers and recipients. If you require any assistance on this order or any future orders do not hesitate to get in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 2 years ago

“Just what I wanted for a friends birthday I was given a lemon tree a year ago and love it”

Helpful Report

Posted 2 years ago

Hey! Thank you for the lovely review of our service. We are delighted to hear you are happy with the service received on this occasion as we always aim to delight our customers and recipients. If you require any assistance on this order or any future orders do not hesitate to get in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 2 years ago

“Great service and quality product, just what's needed”

Helpful Report

Posted 2 years ago

Hey! Thank you for the lovely review of our service. We are delighted to hear you are happy with the service received on this occasion as we always aim to delight our customers and recipients. If you require any assistance on this order or any future orders do not hesitate to get in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 2 years ago

“Olive tree arrived in excellent condition and on the day I asked for ! Great company - very efficient and super ideas for yourself or as a present - thank you!”

Helpful Report

Posted 2 years ago

Hey! Thank you for the lovely review of our service. We are delighted to hear you are happy with the service received on this occasion as we always aim to delight our customers and recipients. If you require any assistance on this order or any future orders do not hesitate to get in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 2 years ago

“The tree was sent as a gift. It is lovely and healthy. Unfortunately it didn't arrive with care instructions, so I needed to print these off from the Web page. It's no big deal, but when you have parents who aren't familiar with the Web and thought the tree may not be suitable for their garden, it spoilt it a bit.”

Helpful Report

Posted 2 years ago

Hi there! Thank you for the positive review of our service. We are grateful to hear that you are happy with the experience on this occasion. We definitely understand your feelings with this not arriving with care instructions, we expect this may have been a packing error as our packing teams do deal with hundreds of orders per day. If you require any further assistance on your order or any future queries do not hesitate to get back in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 2 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Tree2mydoor Reviews