Tree2mydoor Reviews

Name: Tree2mydoor
Address: Albany Mill, Old Hall Street,, Manchester
Rating: 4.74

4.7 Rating 12,762 Reviews

94 %

of reviewers recommend Tree2mydoor

4.7

Based on 12,762 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Tree2mydoor:

The tree gifts company, specialising in a mail order gift service where customers can send individually gift wrapped trees and plants for presents.
Each tree or a plant comes with exclusive greetings card that you personalise at time of order. Choose from miniature established trees to young trees and seed packs to send as gifts that will last for many years to come.

Visit Website

Phone:

01618706368

Email:

hello@tree2mydoor.com

Tree2mydoor 5 star review on 9th October 2024

446

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Didn’t receive my order and there is no tracking number and no way of contacting the courier of anybody at tee2mydoor. Very very disappointing”

Helpful Report

Posted 1 year ago

Hi Anna, Thank you for taking the time to leave us a review. We are so sorry to hear that you have had a disappointing shopping experience with us. This is far from the standard that we set for ourselves, and we have taken note of your feedback. Please contact us at care@tree2mydoor.com if we can help in any way.

Posted 1 year ago

“Purchased for my daughter and son in law before christmas and they are delighted with it.”

Helpful Report

Posted 1 year ago

Hi Gillian, Thank you for taking the time to leave us a review. We are so pleased to hear that you and your daughter and son-in-law are delighted with their Lemon Tree. Here at T2MD, we always aim to delight all of our customers and your feedback is much appreciated. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 1 year ago

“Good company but DPD let you down”

Helpful Report

Posted 1 year ago

Hi Laura, Thank you for taking time out of your day to leave us a review. We are so disappointed with our couriers on this occasion. We take great pride in our products and service and strive to reach the highest of standards at all times. Please rest assured that your feedback will be discussed with the relevant people. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com, we’d love an opportunity to put this right.

Posted 1 year ago

“Great product. Second time I've used this company as the initial purchase is thriving. Easy to navigate website. You can book a delivery date and my purchase arrived on the right date and my relative is thrilled with the rose Bush. It came well packaged and with care instructions to follow. Would highly recommend this company and would use again.”

Helpful Report

Posted 1 year ago

Hi Helen, Thank you so much for taking the time to leave us a review and a 5-star rating. We are delighted to hear that your experience shopping with us was a good one and thank you for recommending us, we really do appreciate it, and look forward to being of assistance to you again. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 1 year ago

“Ordered 10th December following uncles death. Finally dispatched on 19th (paid extra for priority delivery) still not delivered on 26th December.”

Helpful Report

Posted 1 year ago

Hi Colette, Thank you for taking time out of your day to leave us a review. We are so disappointed with our couriers on this occasion. We take great pride in our products and service and strive to reach the highest of standards at all times. Please rest assured that your feedback will be discussed with the relevant people. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com, we’d love an opportunity to put this right.

Posted 1 year ago

“Great customer service, plants were nicely wrapped and delivered securely. I was kept informed of the delivery situation at all times”

Helpful Report

Posted 1 year ago

Hi Irene, Thank you again for your feedback, and we hope to be of assistance to your again in the future. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 1 year ago

“Great choice that make fantastic gifts. Bought as Christmas presents easy to use website, delivered on time and in great condition. A gift that lasts and gives continual pleasure”

Helpful Report

Posted 1 year ago

Hi Anthony, Thank you for your review and 5-star rating. We are so pleased to hear that your shopping experience with us has been a good one, and thank you for your feedback. We look forward to being of assistance to you again. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 1 year ago

“I ordered the 50cm twisted olive tree as a gift. It was delivered within 48hrs on my specified day in good time for Christmas. Although I haven't seen it, the recipient described it as "very cool".”

Helpful Report

Posted 1 year ago

Hi Katherine, Thank you for your review and 5-star rating. We are so pleased to hear that your shopping experience with us has been a good one, and thank you for your feedback. We look forward to being of assistance to you again. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 1 year ago

“Lemon tree arrived promptly, even though busy Christmas period. Packaged securely.”

Helpful Report

Posted 1 year ago

Hi David, Thank you for your review and 5-star rating. We are so pleased to hear that your shopping experience with us has been a good one, and thank you for your feedback. We look forward to being of assistance to you again. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 1 year ago

“Excellent service, fabulous quality products and speedy delivery. Can't fault them & have used their services often.”

Helpful Report

Posted 1 year ago

Hi Anne, Thank you so much for taking the time to leave us a review and a 5-star rating. We are delighted to hear that your experience shopping with us was a good one and thank you for your repeat custom, we really do appreciate it. We look forward to being of assistance to you again. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 1 year ago

“Your service is excellent. Presents are always as described and well received and arrive on time.”

Helpful Report

Posted 1 year ago

Hi Elaine, Thank you for your review and 5-star rating. We are so pleased to hear that your shopping experience with us has been a good one, and thank you for your feedback. We look forward to being of assistance to you again. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 1 year ago

“Wonderful service and the twisted olive tree was a huge success for my friends 60th birthday. Delivered on time and would absolutely recommend Thank you”

Helpful Report

Posted 1 year ago

Hi Lydia, Thank you for taking the time to review Tree2mydoor.com and for the 5-star rating. We are so pleased to hear that your friend is happy with their twisted olive tree. We hope they enjoy it for many, many years to come. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com

Posted 1 year ago

“Super healthy-looking tree arrived, as I had been advised, by 2 friendly delivery folk. Looking forward to when it is spring and its leaves appear : )”

Helpful Report

Posted 1 year ago

Hi Alex, Thank you for your review and 5-star rating. We are so pleased to hear that your shopping experience with us has been a good one, and thank you for your feedback. We look forward to being of assistance to you again. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 1 year ago

“Top quality lovely tree fast postage”

Helpful Report

Posted 1 year ago

Hi William, Thank you for your review and 5-star rating. We are so pleased to hear that your shopping experience with us has been a good one, and thank you for your feedback. We look forward to being of assistance to you again. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 1 year ago

“Delivered on time in good condition”

Helpful Report

Posted 1 year ago

Hi Elizabeth, Thank you for your review and 5-star rating. We are so pleased to hear that your shopping experience with us has been a good one, and thank you for your feedback. We look forward to being of assistance to you again. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 1 year ago

“Extremely good service and the recipient was very pleased with the gift. The delivery was excellent. Thank you.”

Helpful Report

Posted 1 year ago

Hi Ann, Thank you for your review and 5-star rating. We are so pleased to hear that your shopping experience with us has been a good one, and thank you for your feedback. We look forward to being of assistance to you again. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 1 year ago

“The rose tree I ordered was not delivered but I wasn’t notified. I had to ask the family who I had bought it for if it had arrived as thought it odd that they hadn’t acknowledged the gift. I have been offered another delivery date but after Christmas when I had ordered in plenty of time. The response to my complaint was prompt.”

Helpful Report

Posted 1 year ago

Hi Julie, We are so disappointed with our couriers on this occasion. We take great pride in our products and service and strive to reach the highest of standards at all times. Please rest assured that your feedback has been discussed with the relevant people. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com, we’d love an opportunity to put this right.

Posted 1 year ago

“EASY TO DEAL WITH AND DID WHAT IT SAID ON THE LABEL”

Helpful Report

Posted 1 year ago

Hi Philip, Thank you for your review and 5-star rating. We are so pleased to hear that your shopping experience with us has been a good one, and thank you for your feedback. We look forward to being of assistance to you again. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 1 year ago

“Quality service, communication and product. Thank you.”

Helpful Report

Posted 1 year ago

Hi Maria, Thank you so much for taking the time to review Tree2mydoor.com, and for the 5-star rating. It is our aim to delight all of our customers and we are so pleased that you are happy with the products and service we provide. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 1 year ago

“The Golden Wedding Anniversary Rose bought for a friend arrived on their special day. My friend was surprised and delighted. It was beautifully wrapped and gave good care instructions as well as a guarantee. She can't wait to see it bloom.”

Helpful Report

Posted 1 year ago

Hi Alexandra, Thank you for taking the time to review Tree2mydoor.com and for the 5-star rating. We are so pleased to hear that your friend is happy with her rose bush. We hope she enjoys it for many, many years to come. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com

Posted 1 year ago

Tree2mydoor is rated 4.7 based on 12,762 reviews