Tree2mydoor Reviews

Name: Tree2mydoor
Address: Albany Mill, Old Hall Street,, Manchester
Rating: 4.74

4.7 Rating 12,974 Reviews

94 %

of reviewers recommend Tree2mydoor

4.7

Based on 12,974 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Tree2mydoor:

The tree gifts company, specialising in a mail order gift service where customers can send individually gift wrapped trees and plants for presents.
Each tree or a plant comes with exclusive greetings card that you personalise at time of order. Choose from miniature established trees to young trees and seed packs to send as gifts that will last for many years to come.

Visit Website

Phone:

01618706368

Email:

hello@tree2mydoor.com

Tree2mydoor 5 star review on 15th April 2025

Yvonne B

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Reliable service providing healthy plants”

Helpful Report

Posted 1 year ago

Thank you again, Brenda, for taking the time to leave us a review. We are so pleased to hear that you are happy with the service we provided. Here at T2MD, we always aim to delight all of our customers and your feedback is much appreciated. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 1 year ago

“I paid additional postage for delivery 2 days later. The plant was not recorded by the courier as dispatched by the date delivery should have taken place. The company blamed the courier. However the additional postage charge was refunded and a healthy, strong plant delivered after a further 5 days. The recipient is very happy with it.”

Helpful Report

Posted 1 year ago

Hi Carly, Thank you for taking the time to leave us a review. We are so sorry to hear that your delivery was delayed as this is never the shopping experience we want our customers to have. We are happy that we were able to resolve the matter for you and hope that your recipient enjoys their Olive Bush for many years to come. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 1 year ago

“Have used before and excellent service”

Helpful Report

Posted 1 year ago

Hi Nicci, Thank you so much for taking the time to leave us a review and a 5-star rating. We are delighted to hear that your experience shopping with us was a good one and thank you for your repeat custom, we really do appreciate it. We look forward to being of assistance to you again. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 1 year ago

“My rose bush arrived on time and packaged well. Present for my parents who are very happy with it. They are looking forward to when the roses bloom!”

Helpful Report

Posted 1 year ago

Thanks again, Susan for taking the time to leave us a review. We are so pleased to hear that your parents are happy with their rose bush, and we hope they enjoy it for many years to come. We always strive to deliver excellent gifts- no matter the occasion. As a family-run, independent business it is reviews such as yours that help us grow and we are entirely grateful for that. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com

Posted 1 year ago

“Throughout the whole delivery process, I was kept informed as to where my rosebush was. My aunt is thrilled with her 96th present of her birthday rose and has already planted this. Many thanks for safe delivery.”

Helpful Report

Posted 1 year ago

Hi Denise, Thank you for taking the time to review Tree2mydoor.com and for the 5-star rating. We are so pleased to hear that your aunt is happy with her Birthday rose bush, and we hope she enjoys it for many years to come. We always strive to deliver excellent gifts- no matter the occasion. As a family-run, independent business it is reviews such as yours that help us grow and we are entirely grateful for that. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com

Posted 1 year ago

“I ordered a willow wand as a gift, having bought myself one last year. The recipient is pleased and it looks good. There was a delay with the dispatch and delivery but a few emails sorted it out. I would recommend items from Tree2mydoor as I have a beautiful rose which I received as a gift and my willow wand looks great already this year.”

Helpful Report

Posted 1 year ago

Hi Janet, Thank you so much for taking the time to leave us a review and a 5-star rating. We are delighted to hear that your experience shopping with us was a good one and thank you for recommending us, we really do appreciate it, and hope to be of assistance to you again. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 1 year ago

“I purchased the 9 willow intertwined plant for my 9 year anniversary. I was initially shocked as it arrives as just the stems, with no shoots at all, so it was a bit of a squib as a present, but now that we've had it nearly 3 weeks it is starting to grow shoots, which is actually entertaining to view. It was well packaged, but without any pot or compost just the 'stem' and I was able to nominate a delivery date (for £9!). All in all it proved an expensive quirky gift, but hopefully it will last for years.”

Helpful Report

Posted 1 year ago

Thanks again, Kate, for taking the time to leave us your review of our Willow Wand. Your feedback is extremely important to us and it will be discussed with our supplier. In the meantime, we hope you enjoy your Willow Wand for many, many years to come. Please contact us at care@tree2mydoor.com if we can be of any further assistance.

Posted 1 year ago

“This was a gift for my friends 60th and she really liked it and cannot wait for the flowers to come out Thanks again”

Helpful Report

Posted 1 year ago

Hi Valerie, Thank you for taking the time to review Tree2mydoor.com. We are so pleased to hear that your friend is happy with her Fab at 60 rose bush, and we hope she enjoys it for many years to come. We always strive to deliver excellent gifts- no matter the occasion. As a family-run, independent business it is reviews such as yours that help us grow and we are entirely grateful for that. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com

Posted 1 year ago

“It would be nice if you could get my name right. It would also be nice if you could send a photo of the rose that you are delivering to the Billing address so the purchaser could see what they have bought.”

Helpful Report

Posted 1 year ago

Hi Dawn, Thank you for taking the time to leave us a review. Please allow us to apologise for the error with your name. We believe there has been a technical issue on your account, which we will look into immediately. We have taken note of your feedback regarding sending information to the purchaser regarding the specific product purchased and this will be discussed with our supplier. We always aim to provide the best products and service possible, for our customers and your feedback is very much appreciated. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 1 year ago

“Tree was very good but delivery wasn’t when advised and two days later which was frustrating as I had ordered it for a present to take but hadn’t arrived in time, did email the company but got no response Courier had also laid it down when it stayed keep upright on the box”

Helpful Report

Posted 2 years ago

Hi Holly, Thank you for taking the time to leave us a review. We are so sorry your experience with our courier has not been a good one and rest assured we will pass your feedback onto them immediately. We have looked for your initial email but unfortunately we cannot find it. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 1 year ago

“Gift well received , efficient order , but unseen by me .”

Helpful Report

Posted 2 years ago

Hi Mary, Thank you for taking the time to leave us your review. We are so pleased to hear that your shopping experience with us has been a good one, and thank you for your feedback. We hope to be of assistance to you again. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 2 years ago

“Very pleased with the rose bush, but would like the warranty emailed to me.”

Helpful Report

Posted 2 years ago

Hi Sue, Thank you for taking the time to review our Platinum 70th Anniversary rose gift. It is our aim at T2MD to delight all of our customers, and we are so pleased to hear that you are happy with your purchase. We have taken note of your feedback regarding your warranty, and this is something we will look into moving forward. If you need any assistance from us, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 2 years ago

“Good selection of tees, but unfortunately not the size I wanted. Customer services replied very prompty, but would have preferred to phone instead of email. However delivery options were great, and delivery itself was excellent, esp communication from courier company. It is expensive, but for a present that's abit different, it's a good choice. I would buy from tree2mydoor again”

Helpful Report

Posted 2 years ago

Hi Lucie, Thank you so much for taking the time to leave us a review. We are delighted to hear that your experience shopping with us was a good one and we look forward to being of assistance to you again. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 2 years ago

“Excellent service and the rose bush was lovely and the card - my parents loved it My only negative was I paid for the delivery to be before 1pm as my parents were going out in the afternoon - got notified that the 1hour delivery slot was from 7.40am !!! - which was very early as my parents are retired and don’t get up early - would be good if you could request a delivery slot or at least request it to be after 9am. I know an earlier time slot is suitable if you work etc”

Helpful Report

Posted 2 years ago

Hi Lorraine, Thank you so much for taking the time to leave us a review and a 5-star rating. We are delighted to hear that your experience shopping with us was a good one and we have passed your feedback regarding our delivery to our couriers for their attention. We hope your parents enjoy their rose bush for many years to come. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 2 years ago

“Beautifully presented and perfect condition.”

Helpful Report

Posted 2 years ago

Hi Hannah, Thank you for your review and 5-star rating. We are so pleased to hear that your shopping experience with us has been a good one, and thank you for your feedback. We hope to be of assistance to you again. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 2 years ago

“Excellent service and product as always, however the delivery was not acceptable. The box was left in front of the door for everyone passing to see and not in the porch as advised. It was found at 7pm after delivery at 5. It was only found because my brother in law was going out otherwise it would have been there until morning. The delivery person did not knock on the door. It was a surprise gift so my sister didn't know it was coming. Two feet to the left and it would have been out of site.”

Helpful Report

Posted 2 years ago

Hi Margaret, Thanks again for taking the time to leave us a review. We are so disappointed with our couriers on this occasion. We take great pride in our products and service, and strive to reach the highest of standards at all times. Please rest assured that your feedback will be discussed with the relevant people. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com, we’d love an opportunity to put this right.

Posted 2 years ago

“Ordered mini lemon tree and it arrived on the day that I had requested.”

Helpful Report

Posted 2 years ago

Hi Catherine, Thank you for taking the time to leave us a review. We hope you enjoy your mini lemon tree for many years to come. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 2 years ago

“Difficult to review now, as only just arrived and I don't know what it will look like ! But hopefully it will be lovely.”

Helpful Report

Posted 2 years ago

Hi Suzi, Thank you for taking the time to leave us a review. We hope you enjoy your Willow Wand Gift for many, many years to come. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 2 years ago

“The service was very good apart from the fact there were no instructions or type with the rose so I had to send your advert to the receiver. The same rose was available on Amazon at a much lower price”

Helpful Report

Posted 2 years ago

Hi Maureen, Thank you for taking the time to leave us a review. As a gift company, we go the extra mile when packaging and presenting our products and always aim to keep our prices competitive. We hope your recipient enjoys their At Peace rose bush for many, many years to come. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com

Posted 2 years ago

“Customer service phone advice was very good and easy to access. My gift was delivered to an alternative address to my own and the message that I wrote to be attached to my gift was not included, so my friends had no idea whom it was from. The ordering process was straightforward and delivery prompt with good notifications.”

Helpful Report

Posted 2 years ago

Hi Heather, Thank you for taking the time to leave us a review. We are so sorry to hear that your message was not included in your order and please rest assured that this will be discussed with our supplier. We hope the rose bush you purchased is enjoyed for many, many years to come. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 2 years ago

Tree2mydoor is rated 4.7 based on 12,974 reviews