Tree2mydoor Reviews

Name: Tree2mydoor
Address: Albany Mill, Old Hall Street,, Manchester
Rating: 4.74

4.7 Rating 12,761 Reviews

94 %

of reviewers recommend Tree2mydoor

4.7

Based on 12,761 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Tree2mydoor:

The tree gifts company, specialising in a mail order gift service where customers can send individually gift wrapped trees and plants for presents.
Each tree or a plant comes with exclusive greetings card that you personalise at time of order. Choose from miniature established trees to young trees and seed packs to send as gifts that will last for many years to come.

Visit Website

Phone:

01618706368

Email:

hello@tree2mydoor.com

Tree2mydoor 5 star review on 9th October 2024

446

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great gift although I’d be having a word with your courier company . Luckily there was no damage to the contents but you will see in the photo the damage to the box when it arrived .”

Tree2mydoor 5 star review on 24th March 2023

Helpful Report

Posted 1 year ago

Hi Kenneth, Thank you for taking the time to leave us a review and 5-star rating. We are so disappointed with our couriers on this occasion. We take great pride in our products and service, and strive to reach the highest of standards at all times. Please rest assured that your feedback will be discussed with the relevant people and we hope the rose bush is enjoyed for many, many years to come. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com, we’d love an opportunity to put this right.

Posted 1 year ago

“fabulous choice and I got exactly what I wanted, ordering and delivery was quick and easy. The plant arrive well packaged and in one piece and looked healthy. Time will tell now.”

Helpful Report

Posted 1 year ago

Hi Angela, Thank you for your review and 5-star rating. We are so pleased to hear that your shopping experience with us has been a good one, and thank you for your feedback. We hope to be of assistance to you again. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 1 year ago

“I purchased a fig tree which came promptly and carefully packaged. I appreciate the website advice regarding care for it. Hoping it’ll start to get some leaves soon! Can’t wait for the fruit!”

Helpful Report

Posted 1 year ago

Thanks again, Lucy, for your review and 5-star rating. We are so pleased to hear that your shopping experience with us has been a good one, and thank you for your feedback. We hope to be of assistance to you again. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 1 year ago

“The service was efficient and easy to use. My friends were delighted with their rose bushes. I’ve not seen photos of them yet ( they live a good distance from me) but I understand the bushes were healthy and as described. Many thanks for a good service enabling me to thank my friends for their help with my own garden.”

Helpful Report

Posted 1 year ago

Hi Tania, Thank you for taking the time to review Tree2mydoor.com and for the 5-star rating. It is our aim to delight all of our customers and we are so pleased that you are happy with the products and service we provide. We hope your friends enjoy their rose bushes for many, many years to come. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 1 year ago

“The Diamond Day rose was for my sister and her husband's Diamond Wedding Anniversary. It arrived the day we asked for and they said it was beautiful and in very good condition.”

Helpful Report

Posted 1 year ago

Hi Michael, Thank you for taking the time to leave us a review and a 5-star rating. We are so pleased to hear that you are happy with the service we provide. Here at T2MD, we always aim to delight all of our customers and your feedback is much appreciated. We hope your sister and her husband enjoy their Diamond Day rose for many, many years to come. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 1 year ago

“The one and only time I will use them! The small myrtle tree turned out to be a tiny stump of a bush - no stem - several centimetres less than the shortest measure given in the size range on the website. It arrived in a tree box four-and-a-half times the "tree's" height. They want me to pay £15 to return it even though it is not as described. Only after a chat with Trading Standards! I think they are gambling that most of their customers are sending a gift and the recipient won't say anything.”

Helpful Report

Posted 1 year ago

Hi Stella, Thank you for taking the time to review our Mini Myrtle Tree. We are so sorry that you were unhappy with the item you received. We use only the best suppliers as we aim to source only the highest quality products, and we apologise if we have not met the standard on this occasion. Your feedback has been communicated to our suppliers. Please contact us at care@tree2mydoor.com if we can be of any further assistance.

Posted 1 year ago

“Tree arrived on time, had a bit of damage to it emailed back and forth to show what damage was caused. Also white powder visable on leaves which I was told is residue from watering. Package box was to small for tree and foliage not wrapped. Not very impressed with the outcome of emails. There are cheaper options out there but chose to go with this company as it was a present. I wonder if the service would of been better from an other company.”

Helpful Report

Posted 1 year ago

Hi Shaun, Thank you for taking the time to review our Lemon Tree. We are so sorry to hear that you were unhappy with the tree you received. We use only the best suppliers as we aim to source only the highest quality products. Unfortunately, as we are shipping live trees, there may be some fruit/leaf drop from time to time, however, this is not detrimental to the longevity of the plant. Please contact us at care@tree2mydoor.com if we can be of any further assistance.

Posted 1 year ago

“The rose was ordered on Friday & was delivered on Monday as promised. The rose looked to be good & healthy. It was nicely gift wrapped. The outer packaging was robust & designed so that the plant could be taken out of the box easily without damaging the box. I would be happy to order again from Tree2my door.”

Helpful Report

Posted 1 year ago

Hi Judith, Thank you for your review and 5-star rating. We are so pleased to hear that your shopping experience with us has been a good one, and thank you for your feedback. We look forward to being of assistance to you again. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 1 year ago

“I recently lost my Black Labrador and I purchased a Willow Wonder tree as a memorial as my dog was called willow. The purchase and delivery went smoothly.The instructions for planting and caring for the tree was very clear.”

Helpful Report

Posted 1 year ago

Hi Michael, Thank you for your review and 5-star rating. We are so pleased to hear that your shopping experience with us has been a good one, and thank you for your feedback. We hope you enjoy your Willow Wand for many years to come, as they act as a reminder of your dog, Willow. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 1 year ago

“Great product delivered as specified, my Mum loved it”

Helpful Report

Posted 1 year ago

Hi Tia, Thank you for taking the time to review Tree2mydoor.com and for the 5-star rating. We are so pleased to hear that your mum is happy with her You are my Sunshine rose bush. We hope she enjoys it for many, many years to come. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com

Posted 1 year ago

“Excellent service. Tree arrived in good condition and very swiftly”

Helpful Report

Posted 1 year ago

Hi Shirley, Thank you for your review and 5-star rating. We are so pleased to hear that your shopping experience with us has been a good one, and thank you for your feedback. We hope to be of assistance to you again. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 1 year ago

“Delivered true to time schedule and nicely packaged,so thankyou”

Helpful Report

Posted 1 year ago

Thanks again, Carolyn, for taking the time to leave us a review and a 5-star rating. We are so pleased to hear that you are happy with the service we provided. Here at T2MD, we always aim to delight all of our customers and your feedback is much appreciated. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 1 year ago

“The fault is mine but I would suggest reading the description carefully as we received a box a metre high which contained a plant 25 cms tall at most! I was quite shocked how small it was to be honest. However the packaging was completely over the top!”

Helpful Report

Posted 1 year ago

Thanks again for your feedback, Janet. We appreciate you taking the time out of your day to let us know about your experience shopping with us and your comments have been taken on board. If you need any assistance from us, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 1 year ago

“Efficient service.Recipent of mini lemonntree was delighted with the gift.”

Helpful Report

Posted 1 year ago

Hi Cora, Thank you for taking the time to review Tree2mydoor.com and for the 5-star rating. We are so pleased to hear that your recipient is happy with their Mini Lemon Tree. We hope they enjoy it for many, many years to come. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com

Posted 1 year ago

“Fast and great quality”

Helpful Report

Posted 1 year ago

Hi Kirsteen, Thank you for your review and 5-star rating. We are so pleased to hear that your shopping experience with us has been a good one, and thank you for your feedback. We hope to be of assistance to you again. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 1 year ago

“Excellent company .delivery on time relative loved the rose arrived in Excellent condition.thank you.”

Helpful Report

Posted 1 year ago

Hi June, Thank you for your review and 5-star rating. We are so pleased to hear that your shopping experience with us has been a good one, and thank you for your feedback. We hope to be of assistance to you again. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 1 year ago

“Rosebush arrived in good condition, beautifully wrapped and well packaged.”

Helpful Report

Posted 1 year ago

Hi Andrea, Thank you for taking the time to review our Golden 50th Anniversary rose bush. It is our aim at T2MD to delight all of our customers, and we are so pleased to hear that you are happy with your purchase. If you need any assistance from us, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 1 year ago

“Absolutely first class. This is my second tree First tree growing well Thank you ❤️”

Helpful Report

Posted 1 year ago

Hi James, Thank you so much for taking the time to leave us a review and a 5-star rating. We are delighted to hear that your experience shopping with us was a good one and thank you for your repeat custom, we really do appreciate it. We look forward to being of assistance to you again. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 1 year ago

“Trees delivered in lovely condition on dates requested.”

Helpful Report

Posted 1 year ago

Hi Lesley, Thank you for your review and 5-star rating. We are so pleased to hear that your shopping experience with us has been a good one, and thank you for your feedback. We hope to be of assistance to you again. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 1 year ago

“Absolutely delighted with my purchase, what a beautiful Golden Wedding Anniversary rose bush. Thank you for delivering it on the correct date. Will definitely use your company again.”

Helpful Report

Posted 1 year ago

Hi Lynn, Thank you so much for taking the time to leave us a review and a 5-star rating. We are delighted to hear that your experience shopping with us was a good one and thank you for your feedback. We really do appreciate it and we look forward to being of assistance to you again. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 1 year ago

Tree2mydoor is rated 4.7 based on 12,761 reviews