Tree2mydoor Reviews

Name: Tree2mydoor
Address: Albany Mill, Old Hall Street,, Manchester
Rating: 4.74

4.7 Rating 12,812 Reviews

94 %

of reviewers recommend Tree2mydoor

4.7

Based on 12,812 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Tree2mydoor:

The tree gifts company, specialising in a mail order gift service where customers can send individually gift wrapped trees and plants for presents.
Each tree or a plant comes with exclusive greetings card that you personalise at time of order. Choose from miniature established trees to young trees and seed packs to send as gifts that will last for many years to come.

Visit Website

Phone:

01618706368

Email:

hello@tree2mydoor.com

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery as arranged of an excellent product.”

Helpful Report

Posted 8 months ago

Hi Karen, Thank you for taking the time to review tree2mydoor.com and for the 5-star rating. It is our aim to delight all of our customers and we are so pleased that you are happy with the products and service we provide. As a small, independent business, we appreciate your feedback as it helps us to grow and if you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 8 months ago

“Excellent service, ease of ordering and quality of product. Receipient was delighted with gift, which arrived punctually and beautifully presented. Thank you, I would highly recommend Tree2mydoor”

Helpful Report

Posted 8 months ago

Dear Janice, Thank you for your amazing 5-star rating of Tree2mydoor! We truly appreciate your kind words and support and we're happy to hear that you had an excellent experience shopping with us. We're glad to hear that the recipient was delighted with their gift and that it arrived punctually and beautifully presented. If we can be of further assistance to you, please let us know at care@tree2mydoor.com.

Posted 8 months ago

“Perfect gift. Lovely presentation. Reliable delivery and packaged well. My auntie was delighted with her gift.”

Helpful Report

Posted 8 months ago

Thanks again, Lisa, for taking the time to review tree2mydoorcom. We really do appreciate it and hope the rose bush is enjoyed for a long time to come. We look forward to being of assistance to you again soon, but in the meantime, if you need any help with your current or future purchases, please contact us at care@tree2mydoor.com.

Posted 8 months ago

“Very expensive delivery and not delivered on time!”

Helpful Report

Posted 8 months ago

Hi Georgia, Thank you for taking the time to leave us your review. Oh no! We are so sorry to hear that your order arrived late, as that is never our intention. We work very hard to ensure that all our orders arrive in the best possible condition, and on time, so when we are let down by our courier in this way, it's very frustrating for our whole team. If you would like to contact us at care@tree2mydoor.com, we would be happy to look into the matter further for you.

Posted 8 months ago

“Prompt delivery & Bush arrived in great condition.”

Helpful Report

Posted 8 months ago

Hi Malcolm, Thank you for taking the time to review tree2mydoor.com and for the 5-star rating. It is our aim to delight all of our customers and we are so pleased that you are happy with the products and service we provide. If there is anything else we can do to help, please let us know at care@tree2mydoor.com.

Posted 7 months ago

“I ordered a peace rose for the passing away of my dog it arrived on time and i am looking forward to it flowering”

Helpful Report

Posted 8 months ago

Hi Sonia, Thank you so much for your 5-star rating of Tree2mydoor! We appreciate your kind words and are thrilled to know that we have been able to provide you with a living memorial of your beloved dog. We hope the rose brings some comfort and joy to you over the coming years. If we can be of further assistance, please do not hesitate to let us know at care@tree2mydoor.com.

Posted 8 months ago

“usually to send "memorial rose" recipients always very impressed with rose and delivery excellent.”

Helpful Report

Posted 8 months ago

Hi Gwen, Thank you so much for your review and 5-star rating. We are delighted to have been of service to you once again, and we're happy to know that you are always very impressed with our service, as that is always our intention. We look forward to helping you again in the future, but in the meantime, if you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 8 months ago

“The plant I ordered was presented just like the picture - so a great gift. It was very well packaged for delivery and looked in great condition. I requested a specific day for delivery and i was notified of the delivery time in the morning. Great service and a lovely gift for my mums 50th wedding anniversary!”

Helpful Report

Posted 8 months ago

Dear Sarah, Thank you so much for your 5-star rating of Tree2mydoor! We are thrilled to hear that the rose you ordered was presented as you'd hoped. Our team takes great care in packaging the plants for delivery, ensuring they are in excellent condition upon arrival. We are delighted to hear that you were notified of the delivery time on your requested day, providing you with a seamless shopping experience. Your feedback means alot to us, and we are overjoyed to have been a part of your mum's 50th wedding anniversary celebrations. Thank you for choosing Tree2mydoor and if we can be of further assistance, please let us know at care@tree2mydoor.com.

Posted 8 months ago

“Excellent delivery was good as was the rose bush second time using this company would definitely use again”

Helpful Report

Posted 8 months ago

Hi Julie, Thank you so much for your fantastic 5-star rating of Tree2mydoor! We're thrilled to hear that you had an excellent delivery experience, and we're delighted that you were happy with the rose bush you received. Your satisfaction means the world to us. We truly appreciate your continued loyalty in our company, and we look forward to serving you again in the future. In the meantime, if you need any further assistance, please let us know at care@tree2mydoor.com.

Posted 8 months ago

“This was ordered for a gift . Delivered on time and the recipient was very happy”

Helpful Report

Posted 8 months ago

Thank you so much, Ceri, for your wonderful 5-star rating of Tree2mydoor! We truly appreciate your support and are thrilled to hear that you had a great experience with us. We are delighted to hear that your recipient is happy with their rose bush and we hope they enjoy it for a long time to come. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 8 months ago

“This is our second purchase, both plants arrived in great condition. Purchase one is growing strong and purchase two is being planted out this weekend. Great service, great product.”

Helpful Report

Posted 8 months ago

Dear David, Thank you so much for your wonderful 5-star rating of Tree2mydoor! We truly appreciate your support and are grateful for your continued loyalty as a customer. We're thrilled to hear that both of your purchases arrived in great condition and we know they will bring much joy for many years to come. We pride ourselves on delivering great service and products that meet our customers' expectations and thank you for taking the time to leave us your feedback. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com. Once again, we can't thank you enough for your ongoing support. Please don't hesitate to reach out if there's anything we can assist you with. Warm regards, [Your Name]

Posted 8 months ago

“I have ordered several rose bushes and always been very happy with the service and would recommend .”

Helpful Report

Posted 9 months ago

Hi Charlotte, We are delighted to hear that your experience shopping with us was a good one and thank you so much for your repeat custom and for recommending us. We really do appreciate it, and hope to be of assistance to you again soon. In the meantime, if you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 8 months ago

“I have used you a number of times and recently bought two roses from yourselves as gifts, the first one came and only I was in my mother in laws house at the time they didn't know who it came from. The information was on the invoice/delivery note and they didn't see it. I think it would be better as a little card just as you get in the florists. I know you can add cards at an extra cost but I didn't want that. I recently received a gift similar to this from another company and their card info was so much better. I”

Helpful Report

Posted 9 months ago

Hi Craig, Thank you so much for your recent purchase. We are so happy to have been of assistance to you again and your continued loyalty is much appreciated. We work very hard to make sure that our living gifts, and everything that goes into the final product, is as kind to the environment as possible. We make sure all our packaging is eco friendly and kept to a minimum, hence why basic gift messages are printed on our dispatch note, and not sent separately. We appreciate your comments however, and this will be discussed with the relevant people. If you require any assistance with your current or future purchases, please let us know at care@tree2mydoor.com. We are always happy to help.

Posted 8 months ago

“I have ordered two Fab at 70 rose bushes this year. Delivery has been prompt and the two recipients were delighted with their gifts”

Helpful Report

Posted 9 months ago

Dear Beryl, Thank you so much for your 5-star rating of Tree2mydoor! We truly appreciate your continued support and are thrilled to hear that you have once again had a fantastic experience with us. We are delighted to know that your recipients are happy with their living gifts and we hope they enjoy them for a long time to come. We look forward to being of assistance to you again, but in the meantime, if you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 8 months ago

“The Golden Wedding Rose Bush arrived well packed . It was as described and is a good healthy plant. A lovely present.”

Helpful Report

Posted 9 months ago

Dear Mary, Thank you so much for taking the time to leave us your review and a 5-star rating! We are glad to hear that you are satisfied with your experience shopping at Tree2mydoor and we truly appreciate your kind words and support. We are thrilled that The Golden Wedding Rose Bush arrived well packed and that it met your expectations. We hope it is enjoyed for a long time to come. Once again, thank you for your feedback and for choosing Tree2mydoor, and we look forward to being of assistance to you again. In the meantime, if you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 8 months ago

“Arrived at the right time. The recipients were very pleased with the acer and lemon tree as an appropriate gift for both their 80th birthdays.”

Helpful Report

Posted 9 months ago

Thank you so much, Quentin, for your fantastic 5-star rating of Tree2mydoor! We truly appreciate your support and feedback and we are delighted to hear that the acer and lemon tree arrived on time and that the recipients were thrilled with them. Your satisfaction means the world to us so if you ever need anything else, please don't hesitate to reach out to us at care@tree2mydoor.com. We are always happy to help!

Posted 8 months ago

“I purchased this item for a relative, ordering was very straight forward and hassle free. The Rose was received within the time stated and I was kept informed of transit details all the way through. The receiptant has informed me that the rose was in good condition and is very pleased with it.”

Helpful Report

Posted 9 months ago

Dear Jean, Thank you for taking the time to review tree2mydoor.com and for the 5-star rating. We are so pleased to hear that your recipient is happy with the Diamond 60th Anniversary rose bush, and we hope they enjoy it for many years to come. We always strive to deliver excellent gifts- no matter the occasion, and as a family-run, independent business it is reviews such as yours that help us grow and we are very grateful for that. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com

Posted 8 months ago

“I ordered a memorial rose for my friend and it was delivered safely a couple of days later. I was kept informed about the delivery and received a txt in the morning giving the 2 hour delivery slot. The plant arrived at my friends on time and very well packed. She told me they were asked to register the plant and this then meant they would receive updates on care for the plant each month and also could ask for advice if they had any concerns as it grew. I'm really pleased the purchase went so well and my friend was pleased with the rose she received.”

Helpful Report

Posted 9 months ago

Dear Sue, Thank you so much for your incredible 5-star rating of Tree2mydoor! We are thrilled to hear that your experience with us was a good one, and we are delighted to know that the memorial rose you ordered for your friend was delivered safely, promptly and well packaged. We want to make sure our living gifts last a very long time, and do everything we can to support our customers and their recipients with all the information needed to ensure this. We look forward to being of assistance to you again soon, but in the meantime, if you need any help with your current or future purchases, please contact us at care@tree2mydoor.com.

Posted 8 months ago

“Very happy with the beautiful rose bush safely delivered to my friend.”

Helpful Report

Posted 9 months ago

Thank you, Lisa, so much for giving Tree2mydoor a 5-star rating! We truly appreciate your positive feedback and are delighted to hear that you were very happy with the At Peace Rose Bush delivered to your friend. Your satisfaction is our top priority, and we are thrilled that our product met your expectations. We hope your friend enjoys the rose for a long time to come. We look forward to being of assistance to you again soon, but in the meantime, if you need any help with your current or future purchases, please contact us at care@tree2mydoor.com.

Posted 8 months ago

“Buying the tree was a very positive experience from start to finish. Great website and prompt attention at every stage.”

Helpful Report

Posted 9 months ago

Dear Patricia, Thank you so much for giving us a 5-star rating! We greatly appreciate your support and are thrilled to hear about your positive experience with Tree2mydoor. We are glad that our website met your expectations and that you received prompt attention throughout the whole process. We look forward to being of assistance to you again soon, but in the meantime, if you need any help with your current or future purchases, please contact us at care@tree2mydoor.com.

Posted 8 months ago

Tree2mydoor is rated 4.7 based on 12,812 reviews