Tree2mydoor Reviews

Name: Tree2mydoor
Address: Albany Mill, Old Hall Street,, Manchester
Rating: 4.74

4.7 Rating 12,974 Reviews

94 %

of reviewers recommend Tree2mydoor

4.7

Based on 12,974 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Tree2mydoor:

The tree gifts company, specialising in a mail order gift service where customers can send individually gift wrapped trees and plants for presents.
Each tree or a plant comes with exclusive greetings card that you personalise at time of order. Choose from miniature established trees to young trees and seed packs to send as gifts that will last for many years to come.

Visit Website

Phone:

01618706368

Email:

hello@tree2mydoor.com

Tree2mydoor 5 star review on 15th April 2025

Yvonne B

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with my rose! Will use you again!”

Helpful Report

Posted 8 months ago

Hi Karen, Thanks for leaving us your review. We're delighted to hear that you are pleased with the Ruby Wedding Celebration rose you purchased, and we're sure it will bring much beauty to its surroundings for a very long time to come. We look forward to being of assistance to you again soon, but in the meantime, if there is anything else we can help you with, please let us know at care@tree2mydoor.com.

Posted 7 months ago

“Great idea and concept, was kept updated at every stage of delivery. However, the tree arrived with lots of mud in the bottom of the box and half of the lemons had fallen off. They may want to reconsider packaging or the delivery company”

Helpful Report

Posted 8 months ago

Thank you, Andrew, for taking the time to review Tree2mydoor.com. We do everything we can to ensure that our products arrive in the best possible condition, and on time, and when that doesn’t happen, it is very frustrating for our whole team. We appreciate your feedback and will ensure this is communicated to the relevant people, to ensure the issues are addressed immediately. Please contact us at care@tree2mydoor.com if we can be of further assistance to you. We're always happy to help.

Posted 8 months ago

“I've given a score of 4 as ordering online was easy and the trees arrived promplty with good communication. As they were a gift, I didn't personally see them but the recipient said they were nicely shaped (Olive trees).”

Helpful Report

Posted 8 months ago

Hi Gail, Thanks for taking the time to leave us your review of our Olive Tree Gift. We're delighted to hear your recipient is pleased with their gift, and we hope they enjoy the trees for a long time to come. If we can be of further assistance to you, please let us know at care@tree2mydoor.com.

Posted 8 months ago

“Lemon tree arrived very promptly at flat but neighbour found it as carrier did not inform me. I would advise more careful packing.”

Helpful Report

Posted 8 months ago

Hi Olive, Thanks again for taking the time to leave us your review. We have taken your comments regarding your delivery on board, and these will be passed to the relevant people immediately. If we can be of further assistance, please let us know at care@tree2mydoor.com.

Posted 8 months ago

“Lovely rose bought for a wedding anniversary present!!! Well packed and delivered quickly!!!”

Helpful Report

Posted 8 months ago

Hi Jill, Thank you so much for taking the time to leave your review. We truly appreciate your feedback and are thrilled to hear that you had a great experience with us. We hope the Pearl 30th Anniversary rose bush gift will be enjoyed for a very long time to come. Thank you once again for choosing Tree2mydoor, and we look forward to serving you again in the future! If we can be of further assistance in the meantime, please let us know at care@tree2mydoor.com. We're always happy to help!

Posted 8 months ago

“Delivered on time. I was out but my son took the planet in.”

Helpful Report

Posted 8 months ago

Hi Sophie, Thank you for taking the time to leave us a review. We are so pleased to hear that you are happy with the service we provided. Here at T2MD, we always aim to delight all of our customers and your feedback is much appreciated. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 8 months ago

“My friend was very touched by his gift of the Ruby Anniversary rose bush . A reminder for years to come .”

Helpful Report

Posted 9 months ago

Hi Angela, Thanks for taking the time to leave us your review. We are delighted to hear that your friend was touched by the Ruby Anniversary rose you sent, and we are sure it will act as a beautiful reminder of a special day for a very long time. If you require any assistance with your current or future orders, please let us know at care@tree2mydoor.com.

Posted 9 months ago

“I’ve not seen the quality of the plant as it was a gift - slightly annoyed that I paid extra for express delivery appreciate it was after 12 on a Friday so expected delivery on Monday as I knew my friend would be home was not delivered until Tuesday”

Helpful Report

Posted 9 months ago

Hi Sue, Thanks for taking the time to leave us your review. We apologise that your gift arrived a day later than you expected. Our nurseries don't open at weekends, and as we only ever ship our living gifts on an overnight delivery, to maintain their excellent quality, we don't offer delivery on Mondays. Hope that clarifies the situation for you. We hope your friend enjoys Silver Wedding Anniversary Rose for a long time to come, and if we can be of further assistance, please let us know at care@tree2mydoor.com. We're always happy to help!

Posted 9 months ago

“Bought a tulip magnolia as a gift, ordering and delivery went smoothly. The plant didn’t look great as it was covered in spots! I’m hoping it will be ok and it recovers it was just caused by stress. I thought it might have been a bit bigger for the money paid. Hessian sack and ribbon looked nice.”

Helpful Report

Posted 9 months ago

Thanks again, Deborah, for taking the time to review tree2mydoorcom. We really do appreciate it and hope the Tulip Magnolia is enjoyed for a long time to come. We look forward to being of assistance to you again soon, but in the meantime, if you need any help with your current or future purchases, please contact us at care@tree2mydoor.com.

Posted 9 months ago

“Great, very happy”

Helpful Report

Posted 10 months ago

Hi Georgina, Thank you for taking the time to review tree2mydoor.com and for the 5-star rating. It is our aim to delight all of our customers and we are so pleased that you are happy with the products and service we provide. As a small, independent business, we appreciate your feedback as it helps us to grow and if you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 9 months ago

“The rose delivered is in great condition and the only issue I have was with DPD who failed to deliver on the day arranged, or the rearranged date and then left it at a local post office with no clear notification to me that had happened.”

Helpful Report

Posted 10 months ago

Dear Amanda, Thank you so much for taking the time to leave us a review. We genuinely appreciate your feedback and are thrilled to hear that the rose you received is in great condition. We apologise for any inconvenience caused by our courier. We understand how frustrating this can be, and we will make sure to communicate this issue with them to avoid similar situations in the future. We sincerely value your support and hope to have the opportunity to serve you again soon. In the meantime, please let us know if there is anything else we can do for you at care@tree2mydoor.com. Best regards, [Your Name]

Posted 10 months ago

“Purchased as present, recipients, absolutely delighted with their tree”

Helpful Report

Posted 11 months ago

Hi Margaret, Thank you for taking the time to review tree2mydoor.com. We are so pleased to hear that your recipients are absolutely delighted with their Cherry Tree, and we hope they enjoy it for many years to come. We always strive to deliver excellent gifts- no matter the occasion. As a family-run, independent business it is reviews such as yours that help us grow and we are very grateful for that. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com

Posted 10 months ago

“First time I have used Tree2mydoor - this was to send 'Love Never Dies' rose bush to me sister-in-law who has just lost her husband, so I personally haven't seen it but she sent one to me when I lost my husband at Christmas time. I was so moved and my 'At Peace' rose bush is doing well. A lovely gesture and can't think of anything nicer! I will be using Tree2mydoor again and recommending to friends - thank you.”

Helpful Report

Posted 11 months ago

Dear Carol, Thank you so much for your review and for giving Tree2mydoor a four-star rating! We truly appreciate your feedback. We hope your sister-in-law enjoys her Love Never Dies rose bush for a very long time and thank you for recommending us. If we can help with your current or future purchases, please let us know at care@tree2mydoor.com.

Posted 10 months ago

“Great service. Card enclosed didn’t include option to message that I could find. They were very helpful to the recipient when she enquired about sender. Will definitely use again. Oh and the plant was fab too!”

Helpful Report

Posted 11 months ago

Thanks again, Cheryl, for taking the time to leave us your feedback! We're delighted to hear that you had a great experience with our service. We apologise if the card enclosed did not include the messaging option you were looking for, but we're happy to know that our team was helpful to the recipient when she inquired about the sender. The option to leave a message should be available on our website whenever a card is added to the basket, and we apologise if this wasn't the case this time. We hope the living gift will be enjoyed for a very long time and if there is anything else we can do for you, please let us know at care@tree2mydoor.com.

Posted 10 months ago

“Very good service, and the Silver Wedding Anniversary was delivered on the day requested. A problem with the personalised card was sorted by an excellent customer service, by Email, on a bank holiday weekend too!”

Helpful Report

Posted 11 months ago

Hi Jacqueline, Thanks again for your review. We were very happy to have been of assistance to you. We take great pride in the customer service we provide and we're happy to have been able to resolve the matter for you. If you require any further assistance, please let us know at care@tree2mydoor.com.

Posted 10 months ago

“Prompt delivery & Bush arrived in great condition.”

Helpful Report

Posted 11 months ago

Hi Malcolm, Thank you for taking the time to review tree2mydoor.com and for the 5-star rating. It is our aim to delight all of our customers and we are so pleased that you are happy with the products and service we provide. If there is anything else we can do to help, please let us know at care@tree2mydoor.com.

Posted 10 months ago

“I brought this as a gift for a diamond anniversary it arrived well packed and in lovely condition the only disappointment was the green paper used in the presentation wrap think it should have been silver / white they would have looked much better and showed the presentation better but very pleased otherwise”

Helpful Report

Posted 1 year ago

Thank you so much, Moira, for your review of Tree2mydoor! We truly appreciate your feedback and are delighted to hear that the gift arrived well packed and in lovely condition for the diamond anniversary celebration. We apologise for the disappointment regarding the green paper used in the presentation wrap. Your suggestion for silver or white paper is duly noted and will be discussed with our Packing Manager. Thank you again for your support and for sharing your experience with us! If we can be of further assistance to you, please let us know at care@tree2mydoor.com.

Posted 1 year ago

“Very pleased with both roses delivered..would have been 5stats but for the fact a small part was snapped off”

Helpful Report

Posted 1 year ago

Hi Des, Thanks so much for taking the time to leave us your review. We are delighted to hear that you received your rose bushes in a timely manner, but sorry to hear that one sustained a small break during transit. We do everything we can to ensure our products arrive in the best possible condition, and apologise sincerely for the damage. If you require any assistance with your purchase, please do not hesitate to let us know at care@tree2mydoor.com. We are always happy to help.

Posted 1 year ago

“The recipient of my gift was very happy with it. I’m giving one less star because I contacted customer services to correct my name and address and the recipient’s name….luckily they corrected the recipient name but didn’t correct my details!”

Helpful Report

Posted 1 year ago

Hi there, Thank you for taking the time to leave us you review and feedback. We apologise sincerely for any inconvenience you experienced due to your name not being corrected on your order. We hope the rose bush brings joy to your recipients for a long time to come, and if we can be of assistance, please let us know at care@tree2mydoor.com.

Posted 1 year ago

“Good delivery”

Helpful Report

Posted 1 year ago

Hi Sylvia, Thank you for taking the time to review Tree2mydoor.com. We appreciate your feedback and are happy to hear your order arrived in good condition, and on time. If we can be of further assistance to you, please let us know at care@tree2mydoor.com. We are always happy to help!

Posted 1 year ago

Tree2mydoor is rated 4.7 based on 12,974 reviews