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Tree2mydoor Reviews

4.7 Rating 12,967 Reviews
94 %
of reviewers recommend Tree2mydoor
4.7
Based on 12,967 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Tree2mydoor Reviews

About Tree2mydoor:

The tree gifts company, specialising in a mail order gift service where customers can send individually gift wrapped trees and plants for presents.
Each tree or a plant comes with exclusive greetings card that you personalise at time of order. Choose from miniature established trees to young trees and seed packs to send as gifts that will last for many years to come.

Visit Website

Phone:

01618706368

Email:

hello@tree2mydoor.com

Anonymous
Anonymous  // 01/01/2019
Two small olive trees seem healthy. Hopefully they will grow nicely. I did order two root grow pack but only one was delivered.
Helpful Report
Posted 1 week ago
Hi Ann, Thank you for taking the time to leave us your review! We’re pleased to hear that your olive trees are healthy and we confident they will grow and thrive for a very long time. We apologise sincerely for the mix-up with the root grow fertiliser. If you would like to get in touch regarding your order, we'll be happy to help you at care@tree2mydoor.com.
Posted 2 days ago
I ordered a magnolia tree for my husband’s birthday and we were both delighted with the tree when it arrived. Beautifully packaged in hessian with a ribbon and lovely card. The tree was very healthy with lots of green buds. Would definitely recommend.
Helpful Report
Posted 1 week ago
Hi Helen, Thank you so much for your glowing 5-star review! We're delighted to hear that both you and your husband loved the magnolia tree and that it arrived beautifully gift wrapped. Your recommendation means the world to us, and we’re always here to help should you need any advice with future living gifts. Just get in touch at care@tree2mydoor.com.
Posted 2 days ago
This company has exceptional customer service. They had sent me a discount code for my first order, which when applied said it was not applicable to my product. However, when they contacted me about my order and its satisfaction, I just mentioned that the code sent had not applied. They dealt with it immediately and refunded the amount to my account. That's great customer service. The receipients of the rose bush for their Diamond Wedding were absolutely delighted with it.
Helpful Report
Posted 1 week ago
Hi Yvonne, Thank you so much for your wonderful 5-star review! We're thrilled to hear you had such a positive experience with our customer service team. It's our priority to ensure everything goes smoothly, and we're glad we could assist you. We're so happy your recipients were delighted with their gift, and if you ever need assistance in the future, please feel free to get in touch at care@tree2mydoor.com. We look forward to helping you again soon!
Posted 2 days ago
I started the ordering process online but then got in a bit of a mess and had to call for help in order meet an 12am deadline for next day delivery. The lady was very helpful and kind and I met the deadline and 2 beautiful olive tress were delivered the next day. Thank you x
Helpful Report
Posted 1 week ago
Hi Anita, Thank you so much for your lovely 5-star review! We're thrilled to hear that our team was able to assist you in meeting your deadline, and it’s wonderful to know that your olive trees arrived beautifully the next day. If you ever need anything else or have any questions, don’t hesitate to let us know at care@tree2mydoor.com. We look forward to being assistance to you again in the future!
Posted 1 week ago
Happy with the product. Not happy that I paid extra for Saturday delivery but the product arrived the following Monday.
Helpful Report
Posted 1 week ago
Hi Emma, Thank you for taking the time to leave us your review. We’re glad to hear you’re happy with the product, but we sincerely apologise for the delay in delivery despite selecting our Saturday service. This is certainly not the experience we intend for our customers, and we appreciate your feedback as it helps us improve our services. Please contact us at care@tree2mydoor.com, and we will look into this matter immediately for you. We look forward to hearing from you.
Posted 1 week ago
My family was very pleased with the Rose Delivered on time and we'll packed
Helpful Report
Posted 1 week ago
Hi Rosaleen, Thank you so much for your fantastic 5 star review. We’re thrilled to hear that your family was pleased with the rose and that it arrived on time and well packed. We always strive to ensure that our products not only look great but also arrive in perfect condition, and it’s wonderful to know we hit the mark for you. If you ever need anything or have questions in the future, please feel free to let us know at care@tree2mydoor.com. We look forward to being of assistance to you again soon!
Posted 1 week ago
Very impressed!. I was a bit apprehensive about how it would arrive as it was a gift sp wanted it to look nice on arrival! but was very impressed. Well boxed and well presented. A great alternative to a bunch of flowers! Will use again! :-)
Helpful Report
Posted 1 week ago
Hi Ellie, Thank you so much for your wonderful review and 5-star rating! We're delighted to hear that you were impressed with the presentation of your gift. We always aim to deliver a beautiful experience, and it’s great to know that our efforts resonated with you. We look forward to serving you again in the future, and if you ever need anything, please don’t hesitate to let us know at care@tree2mydoor.com.
Posted 1 week ago
Absolutely fantastic customer service from Kate. The product itself is amazing as well
Helpful Report
Posted 1 week ago
Hi Jack, Thanks so much for your review and 5 star rating. We're happy we could help and we're confident the Lemon Tree Gift will be enjoyed for a very long time. If we can be of further assistance, please let us know at care@tree2mydoor.com. We're always happy to help!
Posted 1 week ago
Mum was very pleased with her gift
Helpful Report
Posted 1 week ago
Hi Elaine, Thank you for taking the time to review tree2mydoor.com and for the 5-star rating. We are so pleased to hear that your mum is happy with her Special Mum Rose Bush Gift, and we hope she enjoys it for many years to come. We always strive to deliver excellent gifts- no matter the occasion. As a family-run, independent business it is reviews such as yours that help us grow and we are very grateful for that. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com
Posted 1 week ago
These were gifts I ordered for my daughters ( two separate orders). I had clear communication about the delivery times and dates. Both arrived promptly and in very good condition. They are potted up, watered and ready to grow. My daughters were delighted to see there is a twelve month guarantee just incase the plants don’t survive!!!! I will definitely use this website again. Thank you .
Helpful Report
Posted 1 week ago
Hi Catherine, Thank you so much for your fantastic review and 5-star rating! We’re thrilled to hear that both of your daughters were delighted with their gifts and that everything arrived in great condition. We very much look forward to being of assistance to you again. In the meantime, if you have any questions or need assistance, let us know at care@tree2mydoor.com. We're always happy to help!
Posted 1 week ago
Excellent service and plants arrived well protected and healthy
Helpful Report
Posted 1 week ago
Hi Suzanne, Thank you for your wonderful review and 5-star rating! We’re so pleased to hear that your plants arrived healthy and well protected! We take great care in ensuring that our living gifts reach our customers in the best possible condition. If you have any questions or need assistance in the future, feel free to let us know at care@tree2mydoor.com. We appreciate your support!
Posted 1 week ago
Brilliant idea, easy to use website, delivery as requested and kept updated. Good price. Beautiful looking memorial rose delivered Fantastic, well definitely use again 👏
Helpful Report
Posted 1 week ago
Hi Helen, Thank you so much for your brilliant 5-star review! We're overjoyed to hear that you found our website easy to use and that your delivery was smooth and well-timed. We're sure the rose will be a beautiful memorial for many years to come. If you have any questions or need further help, please let us know at care@tree2mydoor.com!
Posted 2 days ago
Thank you for deliverig this lovely Rose Bush & Card. Your service has been exceptional and I value this as it was a sympathy gift. I hope they mange to look after the rose with your kid offer of help and that it brings back many happy memories and comfort to them in future years.
Helpful Report
Posted 1 week ago
Hi Denise, Thanks again for taking the time to leave us your feedback. We’re truly happy to hear that our rose bush and card were able to provide some comfort during such a difficult time. Your kind words mean a lot to us, and we're always here to offer any support or guidance needed to care for the rose. If there’s anything else we can assist you with, please feel free to let us know at care@tree2mydoor.com.
Posted 2 days ago
I ordered 2 magnolias and a rose bush for Mother’s Day and a gift for a friend. All arrived on time and were well received. It is helpful that you are made aware in advance as to where the plant will be in its flowering cycle so you can decide accordingly the most appropriate gift. As it was, I wanted something that was on the verge of blooming for the Mums (hence the magnolia), but know that my friend loves roses so it was less of an issue that they’re some way off flowering yet.
Helpful Report
Posted 1 week ago
Hi Nicola, Thank you so much for your fantastic 5-star review! We're thrilled to hear that your magnolias and rose bush arrived on time and were well received. We're happy our information about the flowering cycle helped you choose the perfect gifts. If you need anything else or have more gifting occasions in mind, please feel free to reach out to us at care@tree2mydoor.com. We’d love to assist you again!
Posted 2 days ago
I purchased a 60th Diamond Wedding Anniversary Rose for my parents. It arrived on time and in perfect condition. They were over the moon! Have used Tree2mydoor several times before and have always been very happy with the service and quality of the products. Highly recommended!!
Helpful Report
Posted 1 week ago
Hi Irene, Thank you so much for your amazing 5-star review! We’re thrilled to hear that the Diamond Wedding Anniversary Rose arrived on time and delighted your parents. We truly appreciate your continued support and trust in Tree2mydoor for important gifts. If you ever need anything else in the future, please don’t hesitate to let us know at care@tree2mydoor.com. We look forward to assisting you again soon!
Posted 2 days ago
So easy to order And delivered promptly A truly treasured gift to give to my sister in law after the loss of my brother . something she can have in her garden to cherish and remember him by. She will revive a monthly up date on how to tend for this rose bush to give it her best attention Just perfect Thank you
Helpful Report
Posted 2 weeks ago
Hi Colin, Thank you so much for your heartfelt 5-star review! We're truly touched to know that the rose bush will act as a beautiful memorial for your brother, and a cherished gift for your sister-in-law during such a difficult time. Our monthly care emails are there to provide all the information needed, to care for the rose. If you have any questions or need assistance in the future, please let us know at care@tree2mydoor.com. We’re always happy to help!
Posted 2 days ago
Item arrived as described.Very healthy plant already in bud.
Helpful Report
Posted 2 weeks ago
Hi John, Thank you for taking the time to review tree2mydoor.com and for the 5-star rating. It is our aim to delight all of our customers and we are so pleased that you are happy with the products and service we provide. As a small, independent business, we appreciate your feedback and if you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.
Posted 2 days ago
This is the 4th time I've bought a plant as a gift and they've always been of great quality. Sadly I won't buy again, as I was unaware Amazon delivered on your behalf
Helpful Report
Posted 2 weeks ago
Hi Scott, Thank you for your 5-star review! We’re so pleased that you’ve consistently enjoyed the quality of our plants as gifts. We understand your concerns about the delivery process, and we appreciate your feedback regarding our partnership with Amazon. If you have any questions or need assistance in the future, please don’t hesitate to reach out to us at care@tree2mydoor.com.
Posted 2 days ago
Sent the mum rose bush to my mum for Mother’s Day, she was very pleased with the healthy plant 💕 Quick delivery and plant arrived in great condition
Helpful Report
Posted 2 weeks ago
Thanks again, Karen, for taking the time to review tree2mydoorcom. We really do appreciate it and we're sure the Special Mum rose bush, will be enjoyed for a long time to come. We look forward to being of assistance to you again soon, but in the meantime, if you need any help with your current or future purchases, please contact us at care@tree2mydoor.com.
Posted 1 week ago
Very good experience. A very well matched pair of Myrtles arrived on time and in perfect condition. Very helpful staff.
Helpful Report
Posted 2 weeks ago
Hi Harry, Thank you for your great 5-star review! We’re delighted to hear that your Myrtles arrived on time and were perfectly matched. It’s always our goal to provide quality plants and excellent service, and we’re thrilled that our team made your experience a great one. If you have any questions or need further assistance in the future, feel free to let us know at care@tree2mydoor.com. We look forward to helping you again soon!
Posted 1 week ago
Tree2mydoor is rated 4.7 based on 12,967 reviews