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Tree2mydoor Reviews

4.7 Rating 12,764 Reviews
94 %
of reviewers recommend Tree2mydoor
4.7
Based on 12,764 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Tree2mydoor Reviews

About Tree2mydoor:

The tree gifts company, specialising in a mail order gift service where customers can send individually gift wrapped trees and plants for presents.
Each tree or a plant comes with exclusive greetings card that you personalise at time of order. Choose from miniature established trees to young trees and seed packs to send as gifts that will last for many years to come.

Visit Website

Phone:

01618706368

Email:

hello@tree2mydoor.com

Tree2mydoor 5 star review on 9th October 2024
Annie W
Tree2mydoor 5 star review on 3rd September 2024
Caroline R
Tree2mydoor 5 star review on 28th August 2024
John W
Tree2mydoor 5 star review on 21st August 2024
Barbara W
Tree2mydoor 5 star review on 21st August 2024
Barbara W
Tree2mydoor 5 star review on 19th August 2024
Elaine R
Tree2mydoor 5 star review on 18th August 2024
June B
446
Anonymous
Anonymous  // 01/01/2019
The plant was transport in its own box and no damage. There was a variety of products and at good prices.
Helpful Report
Posted 2 years ago
Hi there! Thank you for the positive review of our service. We are grateful to hear that you are happy with the experience on this occasion. If you require any further assistance on your order or any future queries do not hesitate to get back in touch via our care@tree2mydoor.com email, we are always here to help.
Posted 2 years ago
Great service, good value and good quality
Helpful Report
Posted 2 years ago
Hey! Thank you for the lovely 5 star review of our service. We are so happy to hear that you are pleased with the gift received on this occasion. If you require any assistance do not hesitate to get in touch via our care@tree2mydoor.com email, we are always here to help.
Posted 2 years ago
This is my third purchase and as always the quality is excellent,
Helpful Report
Posted 2 years ago
Hey! Thank you for the lovely 5 star review of our service. We are so happy to hear that you are pleased with the gift received on this occasion. If you require any assistance do not hesitate to get in touch via our care@tree2mydoor.com email, we are always here to help.
Posted 2 years ago
Very impressed with both ordering & delivery. You can get cheaper but you wouldn’t get a 12 month warranty and the bush itself was a good healthy bush. A lovely gift for my parents. Would buy from Tree2mydoor again !
Helpful Report
Posted 2 years ago
Hey! Thank you for the lovely 5 star review of our service. We are so happy to hear that you are pleased with the gift received on this occasion. If you require any assistance do not hesitate to get in touch via our care@tree2mydoor.com email, we are always here to help.
Posted 2 years ago
So easy to order and to arrange delivery. I was stuck for an idea for a wedding gift right up until a couple of days before the event. Chanced upon this website and instantly saw the perfect gift of a Wedding Day Rose plant. I had it delivered to my address so that I could take it with me and give it personally. So impressed with the condition, size and quality of the plant and it was beautifully gift wrapped - I didn't have to do a thing with it. I will definitely be doing this again.
Helpful Report
Posted 2 years ago
Hey! Thank you for the lovely 5 star review of our service. We are so happy to hear that you are pleased with the gift received on this occasion. If you require any assistance do not hesitate to get in touch via our care@tree2mydoor.com email, we are always here to help.
Posted 2 years ago
Thank you so much I am very pleased with the roses that you sent to me. Very well packed and wrapped with a lovely bow as well .
Helpful Report
Posted 2 years ago
Hey! Thank you for the lovely 5 star review of our service. We are so happy to hear that you are pleased with the gift received on this occasion. If you require any assistance do not hesitate to get in touch via our care@tree2mydoor.com email, we are always here to help.
Posted 2 years ago
This tree was a mothers day gift, the service was efficient and delivered on time well packed and healthy. However the recipient had no idea what tree it was or what the planting and care instructions were? No information was contained in the box ( I had removed the invoice as it was a gift ) That aside I will definitely be using them again for another unusual gift!
Helpful Report
Posted 2 years ago
Hey! Thank you for the lovely 4 star review of our service. We are so happy to hear that you are pleased with the gift received on this occasion. Regarding care instructions, we do tend to limit what is placed inside the package to reduce waste, however please do not hesitate to navigate our website which contains plenty of care information on all of our offerings. If you require any assistance do not hesitate to get in touch via our care@tree2mydoor.com email, we are always here to help.
Posted 2 years ago
customer service were very helpful and fair after an initial blip with dpd delivery. They acted on my and immediately reduced the fast delivery charge to normal delivery but also managed to deliver the tree on the next day. my relative was very pleased with the tree so it all worked out well as an extra birthday surprise. Brilliant idea to specialise in sending trees as gifts
Helpful Report
Posted 2 years ago
Hey! Thank you for the lovely 5 star review of our service. We are so happy to hear that you are pleased with the gift received on this occasion. If you require any assistance do not hesitate to get in touch via our care@tree2mydoor.com email, we are always here to help.
Posted 2 years ago
It was an easy site to use and they were very helpful when I had to change delivery date. The recipients were very happy with their gift, and the detailed instructions which came with it.
Helpful Report
Posted 2 years ago
Hey! Thank you for the lovely 4 star review of our service. We are so happy to hear that you are pleased with the gift received on this occasion. If you require any assistance do not hesitate to get in touch via our care@tree2mydoor.com email, we are always here to help.
Posted 2 years ago
My recent order with you was not what I have experienced in the past.This time you were unable to deliver on the chosen day I requested.However I did receive an email apology from Jamie who explained the circumstances regarding the delayed delivery,and a partial refund.Well done.
Helpful Report
Posted 2 years ago
Hey! Thank you for the lovely 4 star review of our service. We are so happy to hear that you are pleased with the gift received on this occasion. If you require any assistance do not hesitate to get in touch via our care@tree2mydoor.com email, we are always here to help.
Posted 2 years ago
Excellent service, rose tree arrived right on time looking really healthy. Would recommend this company.
Helpful Report
Posted 2 years ago
Hey! Thank you for the lovely 5 star review of our service. We are so happy to hear that you are pleased with the gift received on this occasion. If you require any assistance do not hesitate to get in touch via our care@tree2mydoor.com email, we are always here to help.
Posted 2 years ago
My mini myrtle arrived promptly, was well packaged and a good healthy plant
Helpful Report
Posted 2 years ago
Hey! Thank you for the lovely 5 star review of our service. We are so happy to hear that you are pleased with the gift received on this occasion. If you require any assistance do not hesitate to get in touch via our care@tree2mydoor.com email, we are always here to help.
Posted 2 years ago
Trees delivered safely Good packing ,all safe,
Helpful Report
Posted 2 years ago
Hey! Thank you for the lovely 4 star review of our service. We are so happy to hear that you are pleased with the gift received on this occasion. If you require any assistance do not hesitate to get in touch via our care@tree2mydoor.com email, we are always here to help.
Posted 2 years ago
Excellent delivery service for gifts - all the shrubs or other items arrived in very good condition and were much appreciated by the recipients. Thank you.
Helpful Report
Posted 2 years ago
Hey! Thank you for the lovely 5 star review of our service. We are so happy to hear that you are pleased with the gift received on this occasion. If you require any assistance do not hesitate to get in touch via our care@tree2mydoor.com email, we are always here to help.
Posted 2 years ago
As described, really good quality excellent delivery
Helpful Report
Posted 2 years ago
Hey! Thank you for the lovely 5 star review of our service. We are so happy to hear that you are pleased with the gift received on this occasion. If you require any assistance do not hesitate to get in touch via our care@tree2mydoor.com email, we are always here to help.
Posted 2 years ago
I was surprised to find an Emerald Wedding rose, but it proved to be the ideal present. Delivered exactly when promised, very well wrapped and even a little extra for the birds included. Would definitely use this company again.
Helpful Report
Posted 2 years ago
Hey! Thank you for the lovely 5 star review of our service. We are so happy to hear that you are pleased with the gift received on this occasion. If you require any assistance do not hesitate to get in touch via our care@tree2mydoor.com email, we are always here to help.
Posted 2 years ago
I recently purchased 2 Magnolia Susan trees as presents for 2 friend's birthdays. Placing the order was simple, the product description was comprehensive, delivery options were excellent. I was able to choose the day for delivery to suit the recipients. Both trees were delivered in perfect condition, early on the dates chosen, and with care. I am very happy with the product and service, would definitely recommend, and will use again.
Helpful Report
Posted 2 years ago
Hey! Thank you for the lovely 5 star review of our service. We are so happy to hear that you are pleased with the gift received on this occasion. If you require any assistance do not hesitate to get in touch via our care@tree2mydoor.com email, we are always here to help.
Posted 2 years ago
I didn't get to see the end delivery but the recipient was delighted and the ordering etc was easy and very efficient thank you do much.
Helpful Report
Posted 2 years ago
Hey! Thank you for the lovely 5 star review of our service. We are so happy to hear that you are pleased with the gift received on this occasion. If you require any assistance do not hesitate to get in touch via our care@tree2mydoor.com email, we are always here to help.
Posted 2 years ago
Said on website the lemon tree would come with fruit on, in the box the tree had no fruit on and one lemon in the bottom of the box
Helpful Report
Posted 2 years ago
Hi John, thank you for the review of our service. Our Lemon Tree product page specifies that our lemon trees do arrive with fruit on if available. Our Lemon Trees are carefully picked for delivery and we always take any precautions necessary to ensure they arrive in the best condition, sometimes this means picking any overbearing fruits off supporting branches. We can assure you there is plenty of growth to look forward to, an abundance of fruits should grow up to 4 times a year on our trees. If you require any further assistance do not hesitate to get in touch via our care@tree2mydoor.com email.
Posted 2 years ago
A delay on original delivery date and so we had to change delivery address which didn’t get done the first time but all problems handled very courteously and swiftly. I suppose o should have been offered my delivery charge back if I was to think about it but the recipient was thrilled with it and I stress your staff were fantastic
Helpful Report
Posted 2 years ago
Hey! Thank you for the lovely 4 star review of our service. We are so happy to hear that you are pleased with the gift received on this occasion. We do sincerely apologise for the delay in delivery, our couriers can sometimes let us down however we are taking extra measures to be sure this improves in the future. In the meantime, if you require any assistance do not hesitate to get back in touch via our care@tree2mydoor.com email, we are always here to help.
Posted 2 years ago
Tree2mydoor is rated 4.7 based on 12,764 reviews