Tree2mydoor Reviews

Name: Tree2mydoor
Address: Albany Mill, Old Hall Street,, Manchester
Rating: 4.74

4.7 Rating 12,758 Reviews

94 %

of reviewers recommend Tree2mydoor

4.7

Based on 12,758 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Tree2mydoor:

The tree gifts company, specialising in a mail order gift service where customers can send individually gift wrapped trees and plants for presents.
Each tree or a plant comes with exclusive greetings card that you personalise at time of order. Choose from miniature established trees to young trees and seed packs to send as gifts that will last for many years to come.

Visit Website

Phone:

01618706368

Email:

hello@tree2mydoor.com

Tree2mydoor 5 star review on 9th October 2024

446

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service was good I response to complaint. Overall happy with product and service. Let down by card”

Helpful Report

Posted 11 months ago

Thanks again, Linda for your feedback! We strive to deliver the best possible products and service to our customers, at all times, and we were happy to have been able to assist you with your complaint. Please don't hesitate to contact us at care@tree2mydoor.com if you need any help in the future - we're always here to help.

Posted 11 months ago

“This was a gift purchased for a friend at a sad time. The delivery and packaging was very good. I'm eager to see what it looks like when it flowers next year”

Helpful Report

Posted 11 months ago

Hi Elizabeth, Thank you so much for taking the time to leave us your review. We always strive to deliver excellent gifts- no matter the occasion. As a family-run, independent business it is reviews such as yours that help us grow and we are very grateful for that. We hope your friend enjoys the rose bush for a long time to come. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com

Posted 11 months ago

“My favourite most reliable place to get beautiful tree and plant gifts”

Helpful Report

Posted 11 months ago

Thanks again, Chloe, for your amazing 5 star rating of Tree2mydoor - it means so much to us that you think of us as your favourite, most reliable place to get beautiful tree & plant gifts! We appreciate your loyalty and look forward to continuing to provide you with the highest quality living gifts, that you and your loved ones can enjoy for many years to come. Thank you for being a loyal customer and if you need any help with your current or future purchases, please let us know at care@tree2mydoor.com.

Posted 11 months ago

“The tree was very small for the price. I realised that Marks and spencer do an olive tred for twice the height but same price. Although it was a good quality tree i now realise in comparison to other retailers yours was very expensive.”

Helpful Report

Posted 11 months ago

Hi Alison, Thank you for taking the time to leave us a review of our Christmas Mini Olive Tree Gift. We are sorry to hear that you are a bit disappointed with the size of the tree compared to those sold by some high street retailers. Our trees all come with a free MyTree Warranty and after sales care, that includes monthly emails that give you all the information you need to care for your tree that month, taking into account the seasonal changes. Our customer service team are also on hand to offer help and advice where needed. If there is anything we can do for you, please let us know at care@tree2mydoor.com. We are always here to help.

Posted 11 months ago

“Delivered with care as promised, thank you”

Helpful Report

Posted 11 months ago

Hi Janet, Thank you for taking the time to leave us your review and 5 star rating. We are delighted that you were happy with the service we provided. We take great pride in our products and service, and as a family run, independent business, your feedback is much appreciated. If there is anything we can do to help with your current or future purchases, please let us know at care@tree2mydoor.com.

Posted 11 months ago

“lemon tree was perfect gift!”

Helpful Report

Posted 11 months ago

Thanks again, Kate, for taking the time to review tree2mydoorcom. We really do appreciate it and look forward to being of assistance to you again soon. We are sure the Lemon Tree will be enjoyed for a long time to come. If you need any help with current or future orders, please contact us at care@tree2mydoor.com.

Posted 11 months ago

“Easy to order. Delivery on time and the tree was magnificent with 3 lovely sized lemons already growing. The recipient was delighted as it was a gift.”

Helpful Report

Posted 11 months ago

Thanks again, Melanie, for taking the time to leave us your review. We are delighted to hear that you are happy with the Lemon Tree and the service we provided you. We take great pride in both, so thank you for your feedback. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 11 months ago

“Rose bush arrived on time in a sturdy box to keep it safe. It was well trimmed and looks to be a strong rose bush. Wrapped beautifully with a box, a surprise as i was not expecting that but will look perfect when I give it to my friend for her birthday.”

Helpful Report

Posted 11 months ago

Thank you so much for your 5 star rating, Claire! We are delighted to hear that you are happy with the rose bush you received. As a living gift company, we take great pride in our products, and how they are presented, so thank you for your feedback, it is much appreciated. We hope your friend enjoys her rose bush for a long time to come. If you need any assistance with your current or future orders, please let us know at care@tree2mydoor.com.

Posted 11 months ago

“I only ordered in the evening for delivery the next day, I could not believe how easy it was to order and the efficiency of the order arriving on time the following day. Perfect service and the receivers loved the trees I sent to them....Thank you!”

Tree2mydoor 5 star review on 6th December 2023

Helpful Report

Posted 11 months ago

Thank you so much for your 5 star rating of Tree2mydoor, Cora! We are so pleased to hear that your recipients are delighted with the Bay Tree you sent them. We're sure they will enjoy it for a long time to come. We work hard to ensure our customers have the best possible service, so thank you for your feedback - we really appreciate it! If you need any help with your current or future orders, please let us know at care@tree2mydoor.com.

Posted 11 months ago

“Simple to order "At Peace Rose" in a pot Delivered at time requested for a friend following a recent bereavement. My friend was touched and delighted by this gift as both she and her husband were keen gardeners. She was overwhelmed by bouquets of flowers so this was a lovely alternative.”

Helpful Report

Posted 11 months ago

Hi Mary, Thank you so much for your 5 star rating of Tree2mydoor! We are thrilled to hear that our "At Peace Rose Bush Gift" was able to bring joy to your friend who recently went through bereavement. We are always dedicated to bringing unique and meaningful, living gifts to our customers and their recipients, and we hope your friend enjoys her rose bush for a long time to come. If you need any help with your current or future orders, please contact us at care@tree2mydoor.com. We are always here to help.

Posted 11 months ago

“Item ordered was in excellent condition and well packed.”

Helpful Report

Posted 11 months ago

Thanks again, Joyce, for taking the time to review tree2mydoorcom. We really do appreciate it and look forward to being of assistance to you again soon. If you need any help with current or future orders, please contact us at care@tree2mydoor.com.

Posted 11 months ago

“Very good service. I had to contact tree2mydoor after I made an error on my delivery address. It was no bother, I had a prompt response and it was all sorted. Tree arrived as described and in good condition. Very pleased with purchase.”

Helpful Report

Posted 11 months ago

Hi Karen, Thank you for the 5-star rating! We're so happy to hear that your experience with us was so positive! We understand how frustrating it can be when a mistake is made, but it sounds like we were able to swiftly resolve this for you, and send you your tree in time. We hope the Olive Tree is enjoyed for a very long time and thanks for trusting Tree2mydoor for this purchase. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 11 months ago

“Delighted with the wedding day rose bush which arrived on the arranged date and our daughter and son in law were thrilled”

Helpful Report

Posted 11 months ago

Hello Alison, Thank you for taking the time to review tree2mydoor.com. We are so happy to hear that you, your daughter and son in law are all delighted with the Your Wedding Day Rose Bush Gift you recently bought for them, and we are sure they will enjoy it for a very long time. We always strive to deliver excellent gifts, no matter the occasion and as a family-run, independent business it is reviews such as yours that help us grow, so thank you for that. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 11 months ago

“Very efficient service with prompt delivery.”

Helpful Report

Posted 11 months ago

Thanks again, Irene, for taking the time to leave us a review. We are so pleased to hear that you are happy with the service we provided. Here at T2MD, we always aim to delight all of our customers with our products, and have their orders arrive promptly. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 11 months ago

“Easy to use site with competitive pricing and really efficient delivery.”

Helpful Report

Posted 11 months ago

Thanks again, Elizabeth, for taking the time to leave us a review. We are so pleased to hear that you are happy with the service we provided. Here at T2MD, we always aim to delight all of our customers and your feedback is much appreciated. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 11 months ago

“I bought a myrtle tree for my sister and she loves it. It arrived well packaged and in perfect condition. Might have to get myself one 😊”

Helpful Report

Posted 11 months ago

Hello David, Thank you so much for your 5 star rating of Tree2mydoor! We are so happy to hear that your sister loves the myrtle tree you bought for her and that it arrived in perfect condition! It's always great to hear that our customers are satisfied, and we are sure your sister will enjoy her tree for a very long time to come. If you need any assistance with your current or future purchases, please do not hesitate to contact us at care@tree2mydoor.com.

Posted 11 months ago

“Beautiful plants - sturdy and very successful. I regularly receive compliments and photos of plants I have gifted. Friendly and very helpful service and aftercare. Extremely reliable service.”

Helpful Report

Posted 11 months ago

Hello Edna, Thank you for your wonderful 5-star review of tree2mydoor.com! We are delighted to hear that your gifts have been so well received and are all doing well! We appreciate your loyalty as a customer and are always here to help. Thank you again for taking the time to share your kind words. As a small, family run business, we really do appreciate your support. If we can be of assistance with your current or future purchases, please let us know at care@tree2mydoor.com.

Posted 11 months ago

“We ordered online. We felt the delivery charge was a little high, but the order arrived nicely presented and on time. Our friend was happy with the gift.”

Helpful Report

Posted 11 months ago

Hi Tracey, Thank you for taking the time to review tree2mydoor.com and for the 5-star rating. We are so pleased to hear that your friend is happy with the At Peace Rose Bush Gift, and we hope they enjoy it for many years to come. We always strive to deliver excellent gifts- no matter the occasion. As a family-run, independent business it is reviews such as yours that help us grow and we are entirely grateful for that. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com

Posted 11 months ago

“I've purchased from Tree2mydoor a few times now, service is always so efficient and prompt (which is great for last minute gifts!). The saplings have always arrived in good condition, well packaged and ready to plant.”

Helpful Report

Posted 1 year ago

Thanks again, Lavinia for your amazing 5 star review! We are so pleased to hear that you have enjoyed your experience shopping with Tree2mydoor. We work so hard to make sure our customers are happy so thank you for your repeat custom. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 11 months ago

“Very good service, the rose bush I bought as a gift was nicely presented and looks very healthy. I would use this company again.”

Helpful Report

Posted 1 year ago

Hi Christine, Thank you so much for your 5-star rating of Tree2mydoor! We appreciate your kind words about the rose bush and we are so happy to hear that your shopping experience with us was a good one. We’re thrilled to know that you would use us again and look forward to making your future shopping experiences just as great. Thank you again for your support! If you require any assistance with your current or future purchases, please do not hesitate to contact us at care@tree2mydoor.com.

Posted 11 months ago

Tree2mydoor is rated 4.7 based on 12,758 reviews