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Tree2mydoor Reviews

4.7 Rating 12,974 Reviews
94 %
of reviewers recommend Tree2mydoor
4.7
Based on 12,974 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Tree2mydoor Reviews

About Tree2mydoor:

The tree gifts company, specialising in a mail order gift service where customers can send individually gift wrapped trees and plants for presents.
Each tree or a plant comes with exclusive greetings card that you personalise at time of order. Choose from miniature established trees to young trees and seed packs to send as gifts that will last for many years to come.

Visit Website

Phone:

01618706368

Email:

hello@tree2mydoor.com

Very efficient- arrived in good condition and a. Very healthy plant
Helpful Report
Posted 1 year ago
Thank you, Claudine, for taking the time to review tree2mydoor.com and for the 5-star rating. It is our aim to delight all of our customers and we are so pleased that you are happy with the products and service we provide. As a small, independent business, we appreciate your feedback and if you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.
Posted 1 year ago
Ordering was straightforward and delivery was on time on the date specified. My friend was very pleased with her rose too
Helpful Report
Posted 1 year ago
Hi Valerie, Thank you for taking the time to review tree2mydoor.com and for the 5-star rating. We are so pleased to hear that your friend is happy with their rose bush, and we hope she enjoys it for many years to come. We always strive to deliver excellent gifts- no matter the occasion. As a family-run, independent business it is reviews such as yours that help us grow and we are entirely grateful for that. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com
Posted 1 year ago
Lemon Tree was perfect and arrived with fruit on it. All went to plan except for delivery, paid £11.00 for specified date to arrive Saturday and DPD messaged to say it was delayed until Sunday, no explanation and on Sunday asked for instructions where to leave if not in and I specified a house number for neighbour and they left at a different neighbour. Had to message recipient many times which ruined surprise for their return home on Saturday from their wedding .
Helpful Report
Posted 1 year ago
Hi Diane, Thank you for taking the time to leave us a review. We take great pride in our products and service, and strive to reach the highest of standards at all times, and we are so disappointed with our couriers on this occasion. Please rest assured that your feedback will be discussed with the relevant people in an effort to improve the level of the service they provide, moving forwards. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com, we’d love an opportunity to put this right.
Posted 1 year ago
Excellent service. Beautifully wrapped and ready to give on arrival. Will use again
Helpful Report
Posted 1 year ago
Hi Kathy, Thank you for taking the time to leave us a review. We are so pleased to hear that you are happy with the service we provided. Here at T2MD, we always aim to delight all of our customers and your feedback is much appreciated. We hope your recipient enjoys the Thank You Rose for many years to come and we look forward to being of assistance to you again soon. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.
Posted 1 year ago
Excellent. Good prompt service, lovely rose tree bush
Helpful Report
Posted 1 year ago
Thanks again, Maureen, for taking the time to review T2MD. We really do appreciate it and look forward to being of assistance to you again soon. If you need any help with current or future orders, please contact us at care@tree2mydoor.com.
Posted 1 year ago
Nicely packaged bit pricey
Helpful Report
Posted 1 year ago
Hi Janet, Thank you for leaving us your review. We are pleased to hear that you are happy with the product and gift packaging we have provided. We always strive to deliver excellent gifts- no matter the occasion and we appreciate your feedback. As a family-run, independent business it is reviews such as yours that help us grow and we are entirely grateful for that. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com
Posted 1 year ago
Delivery was as described and on time recipients are pleased with the 🌹.
Helpful Report
Posted 1 year ago
Hi Howard, Thank you for taking the time to review Tree2mydoor.com and for the 5-star rating. We are so pleased to hear that your recipients are happy with their Diamond 60th Anniversary rose bush gift, and we hope they enjoy it for many years to come. We always strive to deliver excellent gifts- no matter the occasion. As a family-run, independent business it is reviews such as yours that help us grow and we are entirely grateful for that. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com
Posted 1 year ago
Products arrived as promised. Both in good condition.
Helpful Report
Posted 1 year ago
Hi Rebecca, Thank you for taking the time to review our Lemon Tree gift and our Fab at 80 rose bush gift. We always strive to deliver excellent gifts- no matter the occasion. As a family-run, independent business it is reviews such as yours that help us grow and we are entirely grateful for that. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.
Posted 1 year ago
Plant delivered in good condition.
Helpful Report
Posted 1 year ago
Hi Judith, Thank you for taking the time to review our Ruby Wedding Celebration Patio Rose Bush. We always strive to deliver excellent gifts- no matter the occasion. As a family-run, independent business it is reviews such as yours that help us grow and we are entirely grateful for that. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.
Posted 1 year ago
DPD lost the first delivery but tree2mydoor spent time sorting it out for me. It arrived this afternoon and is yet to be unpacked - but a huge thank you for getting it to me in time for me to give it to my friend on her birthday.
Helpful Report
Posted 1 year ago
Hi Jacqueline, Thank you for taking the time to review Tree2mydoor.com. We want all of our customers to be delighted by our products and the service we provide and we are so sorry to hear that you were let down by our couriers on this occasion. We do everything we can to ensure that our products arrive in the best possible condition, and on time, and when this is delayed due to events outside of our control, it is very frustrating for our whole team. We appreciate your feedback and will ensure this is communicated to the relevant people. Please contact us at care@tree2mydoor.com if we can be of any further assistance.
Posted 1 year ago
only one problem when courier did not pick up item for nominated delivery. All went well and efficiently after that and delivery was made next day.
Helpful Report
Posted 1 year ago
HI Barbara, Thank you for taking the time to leave us your review. We apologise that your order was not collected as scheduled by our courier, which subsequently led to a 24hr delay in your delivery. This is never our intention and we are working hard with our couriers to ensure that this level of service is improved upon moving forwards. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.
Posted 1 year ago
Beautiful plant arrived well packaged looks in good healthy condition . Only complaint had paid for nominated days delivery but it arrived 10 days early for a special birthday . Did get a next day apologie with a £3 refund of the extra to get named day delivery . Wasted surprise for friend for a special birthday .
Helpful Report
Posted 1 year ago
Hi Veronica, Thank you for taking the time to leave us a review. Once again we apologise for your order arriving early as this is never our intention. This was caused by an unfortunate glitch on our website that has since been corrected. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.
Posted 1 year ago
Fab at 70 Rose bush, a gift for my sister, arrived on the designated day. It was as described on the website, was well-packed and looked to be a healthy specimen. My sister was thrilled with it. Thank you
Helpful Report
Posted 1 year ago
Hi Molly, Thank you for leaving us such a wonderful review. We really appreciate you taking the time to do this, and we're so happy to hear that our living gifts have been everything that you were hoping for! We always strive to deliver excellent gifts- no matter the occasion. As a family-run, independent business it is reviews such as yours that help us grow and we are entirely grateful for that. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.
Posted 1 year ago
On top time and well wrapped
Helpful Report
Posted 1 year ago
Thanks again, Yvonne, for taking the time to review T2MD. We really do appreciate it and look forward to being of assistance to you again soon. If you need any help with current or future orders, please contact us at care@tree2mydoor.com.
Posted 1 year ago
This was something I came across by accident, but q wonderful idea for my dad's 80th birthday. The fab at 80 rose bush. Perfect as he loves roses also; having many in his garden. Ordering was easy, the cost is very competitive and delivery to my home speedily and the option to choose the date was perfect. I wanted it to come to me first, but now having tried this, I would not hesitate to get it delivered direct to the recipient.
Helpful Report
Posted 1 year ago
Thanks again, Kathryn, for leaving us such wonderful reviews. We really appreciate you taking the time to do this, and we're so happy to hear that our living gifts have been everything that you were hoping for! If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.
Posted 1 year ago
Excellent service, rose tree arrived in perfect condition. Thank you. My only suggestion would be to enable the customer to identify the celebration that the purchase is for. My daughter was amused to find greetings for her Pearl Anniversary (as 'just married' herself) but I did not see a way to exclude this greeting on purchase.
Helpful Report
Posted 1 year ago
Hi Sarah, Thank you for taking the time to leave us a review. We are so pleased to hear that you are happy with the rose you ordered for your daughter, and we have taken note of your feedback regarding the labelling of our plants, and will pass this onto our supplier for their immediately attention. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.
Posted 1 year ago
I have ordered twice for anniversary and birthday gifts. Arrived in great time, well packaged and beautiful plants. I would definitely recommend and order again
Helpful Report
Posted 1 year ago
Hi Nikki, Thank you so much for taking the time to leave us a review and a 5-star rating. We are delighted to hear that your experience shopping with us was a good one and thank you for recommending us, we really do appreciate it, and hope to be of assistance to you again. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.
Posted 1 year ago
Delivered in good time. Unfortunately two of the fruit had dropped off. I would definitely use Tree2mydoor again. I would also have no hesitation it recommending it to my friends.
Helpful Report
Posted 1 year ago
Hi Lawrence, Thank you so much for taking the time to leave us a review and a 5-star rating. We are delighted to hear that your experience shopping with us was a good one and thank you for recommending us, we really do appreciate it, and hope to be of assistance to you again. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.
Posted 1 year ago
The delivery was on time and the tree was in good condition Thanks will use again
Helpful Report
Posted 1 year ago
Hi Callum, Thank you so much for taking the time to leave us a review and a 5-star rating. We are delighted to hear that your experience shopping with us was a good one and thank you for your feedback. We really do appreciate it and we look forward to being of assistance to you again. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.
Posted 1 year ago
Arrived on the day requested, well packed and looking healthy. Now in ground and awaiting the first blooms!
Helpful Report
Posted 1 year ago
Hi Richard, Thank you for taking the time to review Tree2mydoor.com and for the 5-star rating. It is our aim to delight all of our customers and we are so pleased that you are happy with the products and service we provide. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.
Posted 1 year ago
Tree2mydoor is rated 4.7 based on 12,974 reviews