Tree2mydoor Reviews

Name: Tree2mydoor
Address: Albany Mill, Old Hall Street,, Manchester
Rating: 4.74

4.7 Rating 12,852 Reviews

94 %

of reviewers recommend Tree2mydoor

4.7

Based on 12,852 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Tree2mydoor:

The tree gifts company, specialising in a mail order gift service where customers can send individually gift wrapped trees and plants for presents.
Each tree or a plant comes with exclusive greetings card that you personalise at time of order. Choose from miniature established trees to young trees and seed packs to send as gifts that will last for many years to come.

Visit Website

Phone:

01618706368

Email:

hello@tree2mydoor.com

Tree2mydoor 5 star review on 6th February 2025

447

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely gift for a wedding anniversary arrived on time and in beautiful condition.”

Helpful Report

Posted 3 months ago

Hi Rebekah, Thank you so much for your wonderful review! We're thrilled to hear that the Diamond 60th Anniversary Gift arrived on time and in beautiful condition, and we're sure it will bring much beauty to its surroundings for a very long time. If you need any assistance or have questions in the future, please feel free to let us know at care@tree2mydoor.com. We're always happy to help!

Posted 2 months ago

“This was a gift to a colleague and they were pleased. The plant arrived in good time and in good shape with instructions on how to maintain. They were very pleased with it.”

Helpful Report

Posted 3 months ago

Hi Janet, Thank you for your lovely review! We’re delighted to hear that your colleague was pleased with the At Peace Rose Bush Gift and that it arrived in great shape. If you have any questions or need assistance in the future, please don't hesitate to reach out to us at care@tree2mydoor.com. We’re here to help and hope to serve you again soon!

Posted 2 months ago

“Mt experience with Tree2mydoor was surprising to say the least. I hadn’t received a confirmation email and any indication of delivery after several days, so rang up. Did you give us the right email Jonathan enquired? Then I mentioned David Austen and was asked why I hadn’t gone with them?! Brilliant for anyone in a sad bereavement situation, so Jonathan I will go with David Austen another time.”

Helpful Report

Posted 3 months ago

Hi Priscilla, Thank you for sharing your experience with us, and we're truly sorry to hear about the confusion regarding your order. We understand how critical communication is, especially in sensitive situations such as a bereavement. It’s disappointing to hear that you were not provided with a confirmation email, and we can appreciate how frustrating it must have been to have to reach out for information. I regret the impression you received during our call and assure you that we value every customer and their needs. We’d like the chance to address your concerns personally and see how we can improve your experience. If you would like to discuss this further, please get in touch with us at care@tree2mydoor.com. Your feedback is vital to us, and we aim to do better in the future. Thank you for considering us, even if your next choice is a different option.

Posted 3 months ago

“Excellent service and much prefer sending a real tree rather than flowers.”

Helpful Report

Posted 3 months ago

Hi Kerensa, Thank you for your 5-star review! We’re so happy to hear that you preferred sending a real tree instead of flowers. It’s a wonderful, lasting gift that truly makes an impact and is good for our planet. If you have any questions or need assistance in the future, don’t hesitate to let us know at care@tree2mydoor.com. We look forward to serving you again soon!

Posted 3 months ago

“Really good customer service. They kept me informed at all times. My friend was very happy with her rose. Would happily recommend them and will definitely be using them again.”

Helpful Report

Posted 3 months ago

Hi Janet, Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a great experience with our customer service and that your friend loved her rose. Your recommendation means the world to us! If you ever need assistance or have any questions in the future, please don't hesitate to let us know at care@tree2mydoor.com. We look forward to serving you again soon! Thanks again for your support!

Posted 3 months ago

“Although I’m extremely happy and so are the people I have bought items for. Very strong and healthy roses, definitely recommend the company. The only problem I have and had in the past is when I’ve written a specific date for delivery, it’s sent early. I know for some this may not be a big deal, however, if the customer specifies a specific date then it should be delivered on that date. It could be that whoever the item is being delivered to may be away or out.”

Helpful Report

Posted 3 months ago

Hi Elaine, Thank you for your wonderful 5-star review! We’re so glad to hear that you and your recipients are happy with their gift. We truly appreciate your recommendation of our company. We understand your concern regarding delivery dates, and we’re sorry for any inconvenience this has caused in the past. Your feedback is incredibly valuable to us, and we will make sure to relay this to our team to help improve our delivery process moving forwards. If you have any more thoughts or need assistance in the future, please don’t hesitate to let us know at care@tree2mydoor.com. Thanks again for your support!

Posted 3 months ago

“Bought this as a gift. Very easy to order and delivery on time. It looked very nice and and good explanation on caring for the plant.”

Helpful Report

Posted 3 months ago

Hi Lorraine, Thank you for your wonderful 5-star review of Tree2mydoor! We're delighted to hear that you found the ordering process easy and that your gift arrived on time. It means a lot to us that you appreciated the care instructions as well! As a small business, your feedback is invaluable and truly helps us continue to improve. Should you need any assistance with future orders or have any questions, please feel free to reach out at care@tree2mydoor.com. Thanks again for your support!

Posted 3 months ago

“I was surprised that my tree was well protected and delivered on the time stated. Pleased with my purchase”

Helpful Report

Posted 3 months ago

Hi Nikki, Thank you for taking the time to review tree2mydoor.com. It is our aim to delight all of our customers and we are so pleased that you are happy with the products and service we provide. As a small, independent business, we appreciate your feedback as it helps us to grow and if you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 3 months ago

“Absolutely excellent company. They are extremely efficient, delivery is superb, exactly on time, and customer services were amazing. The product is beautiful. I cannot recommend this company highly enough. They should be so proud of their team. Thank you so much.”

Helpful Report

Posted 3 months ago

Hi Susan, Thank you so much for your fantastic 5-star review of Tree2mydoor! We’re thrilled to hear that you found our service efficient and our Your Wedding Day rose bush gift to be beautiful. Your kind words about our team are appreciated and have been passed onto them. Thank you so much for recommending us and we look forward to being of assistance to you again soon. If you ever need assistance with future orders or have any questions, don’t hesitate to let us know at care@tree2mydoor.com. Thanks again for your support!

Posted 3 months ago

“Fantastic service and communication. The rose they sent was beautiful and very healthy.”

Helpful Report

Posted 3 months ago

Thanks again, Jennifer, for taking the time to review tree2mydoorcom. We really do appreciate it and hope the Congratulations Rose Bush Gift is enjoyed for a long time to come. We look forward to being of assistance to you again soon, but in the meantime, if you need any help with your current or future purchases, please contact us at care@tree2mydoor.com.

Posted 3 months ago

“Excellent service and product.”

Helpful Report

Posted 3 months ago

Hi Sarah, Thank you for taking the time to review tree2mydoor.com and for the 5-star rating. It is our aim to delight all of our customers and we are so pleased that you are happy with the products and service we provide. As a small, independent business, we appreciate your feedback as it helps us to grow and if you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 3 months ago

“Quality products - perfect for sending to a grieving couple to offer them some comfort. The gift I chose was a rose 'Peace at last.' Correspondence was super throughout and item arrived when stated, packaged well. The couple expressed it was a beautiful gift. Many thanks”

Helpful Report

Posted 3 months ago

Hi Timothy, Thank you for your wonderful 5-star review of Tree2mydoor! We’re truly touched to hear that the At Peace Rose Bush Gift helped bring some comfort to your friends during such a difficult time. We're sure the rose will act as a beautiful memorial for many years to come. If you need further assistance with your current or future orders, please let us know at care@tree2mydoor.com.

Posted 3 months ago

“Very easy to order and my rose arrived on my chosen date which I had ordered 4 weeks earlier for a specific date 😁”

Helpful Report

Posted 3 months ago

Hi Susan, Thank you for your 5-star review of Tree2mydoor! We're so glad to hear that your rose arrived on the date you requested and that you found the ordering process easy. We work hard to ensure every detail is taken care of so that our customers can celebrate their special moments with beautiful gifts. If you have any questions or need assistance in the future, feel free to reach out to us at care@tree2mydoor.com. We’re here to help!

Posted 3 months ago

“AS ALWAYS, TREE2MY DOOR HAS BEEN EXCELLENT. FROM ORDERING TO DELIVERY EVERY STEP HAS BEEN HASSLE FREE AND THE PRODUCT WAS A VERY WELCOME GIFT.”

Helpful Report

Posted 3 months ago

Hi Judi, Thanks so much for taking the time to leave us your review. We're delighted to hear that your experience shopping with us was a good one and that the product made a great gift. We strive to make every step of the process as smooth as possible for our customers, and it’s always rewarding to know we’ve succeeded. If you ever need assistance or have any questions in the future, please feel free to let us know at care@tree2mydoor.com. We’re always happy to help!

Posted 3 months ago

“This was my first time ordering from Tree2my door and I cannot say how much I was impressed. The Magnolia was packed exceptionally well, and obviously with great care, beautifully gift wrapped and in perfect condition. The ordering process was straightforward. The gift arrived on the day I specified. Great service.”

Helpful Report

Posted 3 months ago

Thanks again, Cheryl, for taking the time to review our Susan Magnolia Tree Gift. We're delighted that you're happy with the product and service we provided you and we appreciate your feedback very much. If we can be of further assistance, please don't hesitate to let us know at care@tree2mydoor.com.

Posted 3 months ago

“Great item and well packaged and delivered quickly”

Helpful Report

Posted 3 months ago

Thanks again, Jacqui, for your 5* review. We're delighted you're happy with the Olive Tree Gift and the service we provided. We work hard to make sure each living gift we send, is received in perfect condition. If you require any assistance with your current or future orders, please don't hesitate to let us know at care@tree2mydoor.com.

Posted 3 months ago

“I was very impressed with the beatiful lemon tree I ordered for a cafe opening. Excellent, efficient service from Tree2mydoor.”

Helpful Report

Posted 3 months ago

Hi Denise, Thank you for your wonderful 5-star review of Tree2mydoor! We're delighted to hear that you were impressed with the beautiful lemon tree you ordered for your cafe opening. Our team strives to provide an excellent and efficient service, so your feedback means a great deal to us. If you need anything else in the future, please don't hesitate to let us know at care@tree2mydoor.com. We look forward to serving you again!

Posted 3 months ago

“I was very pleased with my recent purchase of a rose bush, Fab at 50, which was a birthday present for my daughter. The rose arrived on time, beautifully wrapped inside and in strong outer packaging. The plant looked very green and healthy and I am sure will give a lot of pleasure for years to come. The website was easy to navigate and ordering very straightforward, with a guarantee for the bush too. I would 100% recommend Tree to my Door for good quality plants and secure delivery.”

Helpful Report

Posted 3 months ago

Hi Sylvia, Thank you so much for your 5-star review of Tree2mydoor! We're thrilled to hear that the Fab at 50 rose bush made for a wonderful birthday gift for your daughter, and that it arrived on time and beautifully wrapped. We take great care in our packaging to ensure that each gift reaches our customers in perfect condition. Thank you for recommending us, and we look forward to serving you again in the future! In the meantime, if you need any assistance, feel free to let us know at care@tree2mydoor.com. We're always happy to help.

Posted 3 months ago

“I bought a rose for my sisters 80th birthday and she loved it. Delivered on the day I requested”

Helpful Report

Posted 3 months ago

Hi Suzanne, Thank you so much for your lovely 5-star review of Tree2mydoor! We're thrilled to hear that the rose you chose for your sister's 80th birthday was such a hit and that it arrived on the day you requested. We're happy we could help make her special day even more memorable! Your kind words truly mean a lot to us and if you ever need anything else in the future, please don’t hesitate to get in touch at care@tree2mydoor.com. We're always happy to help!

Posted 3 months ago

“Ordered a large Myrtle Tree. It arrived as described, very lovely tree”

Helpful Report

Posted 3 months ago

Hi Lucy, Thank you so much for your lovely 5-star review of Tree2mydoor! We're delighted to hear that your large Myrtle Tree arrived as described and that you find it to be a lovely addition. It's always our aim to provide high-quality plants that meet our customers' expectations. If you ever need anything else or have any questions in the future, please don’t hesitate to reach out at care@tree2mydoor.com. We look forward to assisting you again!

Posted 3 months ago

Tree2mydoor is rated 4.7 based on 12,852 reviews