Tree2mydoor Reviews

Name: Tree2mydoor
Address: Albany Mill, Old Hall Street,, Manchester
Rating: 4.74

4.7 Rating 12,759 Reviews

94 %

of reviewers recommend Tree2mydoor

4.7

Based on 12,759 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Tree2mydoor:

The tree gifts company, specialising in a mail order gift service where customers can send individually gift wrapped trees and plants for presents.
Each tree or a plant comes with exclusive greetings card that you personalise at time of order. Choose from miniature established trees to young trees and seed packs to send as gifts that will last for many years to come.

Visit Website

Phone:

01618706368

Email:

hello@tree2mydoor.com

Tree2mydoor 5 star review on 9th October 2024

446

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service delivered successfully”

Helpful Report

Posted 1 year ago

Hi George, Thank you so much for taking the time to leave us a review and a 5-star rating. We are delighted to hear that your experience shopping with us was a good one and we hope to be of assistance to you again. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 1 year ago

“The tree arrives slanted and i requested Saturday delivery as it was for Eid and it arrived on Tuesday.”

Helpful Report

Posted 1 year ago

Hi Zarina, Thank you for taking the time to review our Twisted Olive Tree. We are so sorry to hear that you are disappointed with your tree and delivery service we provided as this is never our intention and far from the standard that we set for ourselves. We have taken note of your feedback and will pass this onto our suppliers and couriers for their attention. Please contact us at care@tree2mydoor.com if we can help in any way.

Posted 1 year ago

“I ordered 2 olive trees for my brothers 60th birthday. The customer service d was excellent. I had missed two names off the gift card, I emailed them and got a response straight away to say they had altered the card. The trees were dispatched and delivered at the time stated”

Helpful Report

Posted 1 year ago

Hello Jeanette, Thank you for leaving us such a wonderful review. We really appreciate you taking the time to do this, and we're so happy to hear that we were able to help you with amending your order details. We always strive to deliver excellent gifts- no matter the occasion. As a family-run, independent business it is reviews such as yours that help us grow and we are entirely grateful for that. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 1 year ago

“Excellent telephone service, delivered as promised. faultless.”

Helpful Report

Posted 1 year ago

Hello Michael, Thank you for taking the time to leave us a review. We are so pleased to hear that you are happy with the service we provided. Here at T2MD, we always aim to delight all of our customers and your feedback is much appreciated. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 1 year ago

“Very easy to order, suitable card also available. Parcel arrived on time. No complaints at all. Great”

Helpful Report

Posted 1 year ago

Hello Ann, Thank you for taking the time to review Tree2mydoor.com and for the 5-star rating. It is our aim to delight all of our customers and we are so pleased that you are happy with the products and service we provide. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 1 year ago

“Received on date specified in good condition with some buds, this was a Diamond wedding gift and recipients were delighted.”

Helpful Report

Posted 1 year ago

Hello Julie, Thank you for leaving us such a wonderful review. We really appreciate you taking the time to do this, and we're so happy to hear that our living gifts have been everything that you were hoping for! We always strive to deliver excellent gifts- no matter the occasion. As a family-run, independent business it is reviews such as yours that help us grow and we are entirely grateful for that. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 1 year ago

“This was a gift delivered to very dear friends so I never actually seen the Friendship Rose. However my friends were absolutely delighted with it and I look forward to receiving photos of it when it is in bloom.”

Helpful Report

Posted 1 year ago

Hi Janice, Thank you for taking the time to review Tree2mydoor.com and for the 5-star rating. We are so pleased to hear that your friends are happy with their Friendship rose bush, and we hope they enjoy it for many years to come. We always strive to deliver excellent gifts- no matter the occasion. As a family-run, independent business it is reviews such as yours that help us grow and we are entirely grateful for that. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com

Posted 1 year ago

“The rose bush we got for a very good friend after bereavement was in beautiful condition and was very much appreciated. Delivery was fast and on time. Kept me informed of this.”

Tree2mydoor 5 star review on 27th April 2023

Helpful Report

Posted 1 year ago

Hi Jay, Thank you for leaving us such a wonderful review. We really appreciate you taking the time to do this, and we're so happy to hear that our living gifts have been everything that you were hoping for! We always strive to deliver excellent gifts - no matter the occasion. As a family-run, independent business it is reviews such as yours that help us grow and we are entirely grateful for that. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 1 year ago

“Bought a 60th wedding anniversary rose for the in-laws and they love it. It arrived in perfect condition and I can't wait to see it flower”

Helpful Report

Posted 1 year ago

Hello Carol, Thank you for taking the time to review Tree2mydoor.com and for the 5-star rating. We are so pleased to hear that your in-laws are happy with their Diamond 60th Anniversary rose bush, and we hope they enjoy it for many years to come. We always strive to deliver excellent gifts- no matter the occasion. As a family-run, independent business it is reviews such as yours that help us grow and we are entirely grateful for that. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com

Posted 1 year ago

“The tree had been incorrectly packed and was upside down. Fortunately it appeared that someone at the delivery company had opened the box and discovered this. There was no information to identify the type of tree nor about its care”

Helpful Report

Posted 1 year ago

Hi Diane, Thank you for taking the time to leave us a review. We are so disappointed to hear that your Pink Magnolia Tree was not delivered correctly for you as this is never our intention. We expect that the packaging was compromised during transit and the tree placed back into the box incorrectly, which is completely unacceptable. We take great pride in our products and service, and strive to reach the highest of standards at all times, and so when we are let down like this, our team feels very frustrated. Please remember to register the 12 months warranty should you have any concerns about the tree moving forward. This will also activate our monthly care emails that will provide you with all the information you need to care for the tree throughout the year. https://tree2mydoor.com/pages/mytree If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com, we’d love an opportunity to put this right.

Posted 1 year ago

“Rose arrived in perfect condition and was packed well. Delivered on day requested. I would certainly use this company again”

Helpful Report

Posted 1 year ago

Hi Lyn, Thank you so much for taking the time to leave us a review and a 5-star rating. We are delighted to hear that your experience shopping with us was a good one and thank you for saying you would use us again. We really do appreciate it and we look forward to being of assistance to you again. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 1 year ago

“Excellent quality rosebush delivered on time and with care for a birthday gift. Second purchase with Tree2mydoor and will continue to recommend to friends.”

Helpful Report

Posted 1 year ago

Hi Yvette, Thank you so much for taking the time to leave us a review and a 5-star rating. We are delighted to hear that your experience shopping with us was a good one and thank you for recommending us, we really do appreciate it, and hope to be of assistance to you again. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 1 year ago

“I'm so pleased with the service I received from you. My parcel arrived on time and the packaging well packed.”

Helpful Report

Posted 1 year ago

Hello Ann, Thank you for taking the time to leave us a review. We are so pleased to hear that you are happy with the service we provided. Here at T2MD, we always aim to delight all of our customers and your feedback is much appreciated. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 1 year ago

“Bought this cherry tree as a gift,but wasn't impressed when it was received. Nothing like the picture.Expect a few long twigs with some leaves on ,mainly bare. I definitely dont think it was worth the price.”

Helpful Report

Posted 1 year ago

Hi Yasmeen, Thank you for taking the time to review our Dwarf Cherry Tree Gift. We are so sorry to hear that you were unhappy with the tree you ordered as this is never our intention. We use only the best suppliers as we aim to source only the highest quality products, and we apologise if we have not met the standard on this occasion. Dwarf Cherry Trees are deciduous and arrive cut back with short stems between Oct - May. New growth occurs from Spring with bloom growing from June. We apologise if this information was misleading, and please rest assured that the tree will be in full bloom in no time. In the meantime, please contact us at care@tree2mydoor.com if we can be of any further assistance, we’d love an opportunity to put this right.

Posted 1 year ago

“I ordered a tree as a present for a friend. It was easy to order and it was delivered on time.”

Helpful Report

Posted 1 year ago

Hi Marisa, Thank you for taking the time to review Tree2mydoor.com and for the 5-star rating. We are so pleased to hear that your friend is happy with their mini olive tree and we hope they enjoy it for many years to come. We always strive to deliver excellent gifts- no matter the occasion. As a family-run, independent business it is reviews such as yours that help us grow and we are entirely grateful for that. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com

Posted 1 year ago

“Plant arrived on time well packed in very good condition.”

Helpful Report

Posted 1 year ago

Hello John, Thank you for taking the time to review our Diamond 60th Anniversary Rose Bush. It is our aim at T2MD to delight all of our customers, and we are so pleased to hear that you are happy with your purchase. If you need any assistance from us, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 1 year ago

“I purchased the rose bush in memory of our brother Inlaw, our sister was so pleased it brought her to tears, definitely would use this company again.”

Helpful Report

Posted 1 year ago

Hello Jackie, Thank you for taking the time to review Tree2mydoor.com and for the 5-star rating. We are so pleased to hear that your sister is happy with her memorial rose bush, and we hope she enjoys it for many years to come. We always strive to deliver excellent gifts- no matter the occasion. As a family-run, independent business it is reviews such as yours that help us grow and we are entirely grateful for that. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com

Posted 1 year ago

“Plant arrived on time in good condition and gift wrapped beautifully. Birthday girl was very pleased with the rose thankyou would use company again”

Helpful Report

Posted 1 year ago

Hello Carol, Thank you for leaving us such a wonderful review. We really appreciate you taking the time to do this, and we're so happy to hear that our living gifts have been everything that you were hoping for! We always strive to deliver excellent gifts- no matter the occasion. As a family-run, independent business it is reviews such as yours that help us grow and we are entirely grateful for that. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 1 year ago

“Lovely rose bush delivered on time, it looked very healthy and a good size. Looking forward to seeing it in bloom! Beautifully wrapped and presented.”

Helpful Report

Posted 1 year ago

Thanks again, Jackie, for taking the time to leave us a review and a 5 star rating. We always strive to deliver excellent gifts- no matter the occasion. As a family-run, independent business it is reviews such as yours that help us grow and we are entirely grateful for that. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 1 year ago

“Arrived on time, lovely healthy looking rose Bush”

Helpful Report

Posted 1 year ago

Hello Elaine, Thank you for taking the time to review Tree2mydoor.com and for the 5-star rating. It is our aim to delight all of our customers and we are so pleased that you are happy with the products and service we provide. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 1 year ago

Tree2mydoor is rated 4.7 based on 12,759 reviews