Tree2mydoor Reviews

Name: Tree2mydoor
Address: Albany Mill, Old Hall Street,, Manchester
Rating: 4.74

4.7 Rating 12,758 Reviews

94 %

of reviewers recommend Tree2mydoor

4.7

Based on 12,758 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Tree2mydoor:

The tree gifts company, specialising in a mail order gift service where customers can send individually gift wrapped trees and plants for presents.
Each tree or a plant comes with exclusive greetings card that you personalise at time of order. Choose from miniature established trees to young trees and seed packs to send as gifts that will last for many years to come.

Visit Website

Phone:

01618706368

Email:

hello@tree2mydoor.com

Tree2mydoor 5 star review on 9th October 2024

446

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I got a twisty olive as a gift. It arrived well packaged and in good condition. It was good that delivery could be requested on a specific date and it arrived exactly on that date.”

Helpful Report

Posted 9 months ago

Thank you, Sophie, for taking the time to review tree2mydoor.com and for the 5-star rating. We are delighted to hear that you received one of our Twisted Olive Trees as a gift and that it arrived on time, well packaged and in good condition as that is always our intention. As a small, independent business, we appreciate your feedback as it helps us to grow and we hope you enjoy the tree for a long time to come. If you need any assistance please don't hesitate to contact us at care@tree2mydoor.com. We are always happy to help.

Posted 9 months ago

“Easy to order and pay. Delivered next day, in time and in good condition.”

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Posted 10 months ago

Hi Christine, Thank you for taking the time to review tree2mydoor.com and for the 5-star rating. It is our aim to delight all of our customers and we are so pleased that you are happy with the products and service we provide. As a small, independent business, we appreciate your feedback as it helps us to grow and if you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 9 months ago

“The delivery was made on time”

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Posted 10 months ago

Dear Fiona, Thank you so much for taking the time to share your review of our Remembrance Rose Bush Gift. If you ever need any assistance with your purchase, please don't hesitate to reach out to us at care@tree2mydoor.com. We would be more than happy to assist you.

Posted 10 months ago

“Bought this as a gift but the recipient seemed very happy and I was certainly impressed with the user friendliness of the website and service provided. Order was delivered on time and I was kept informed throughout. Would recommend and buy again. Thank you.”

Helpful Report

Posted 10 months ago

Dear Alexis, Thank you so much for awarding us with a fantastic 5-star rating! We truly appreciate your support and thank you for the recommendation. We are delighted to hear that you were impressed with the user-friendliness of our website and the service we provided. It's wonderful to know that the recipient of the gift was happy as that's always our aim, and we are thrilled to have played a part in making their day special. We strive to ensure our customers are kept informed throughout the shopping process, and we're glad we met your expectations in this regard. If you need any assistance with your current or future purchase, please let us know at care@tree2mydoor.com.

Posted 10 months ago

“Bought the olive tree as a special birthday present for my brother. He said the tree was in excellent condition and a lovely shape and thought the card was a lovely option. It was extremely pleased with the tree. Whilst it was in the process of being delivered they kept in touch with me which was very reassuring. Will definitely being using them again.”

Helpful Report

Posted 10 months ago

Hi Moira, Thank you so much for your feedback and 5-star rating! We truly appreciate your kind words and we're thrilled to hear that the olive tree you purchased for your brother arrived in excellent condition as that is always our intention. We are so happy that your brother is pleased with the tree and the personalised birthday card you sent, and we are sure he will enjoy the tree for a long time to come. We very much look forward to being of service to you again soon, however, in the meantime, if there is anything we can do to help, please let us know at care@tree2mydoor.com.

Posted 10 months ago

“My tree arrived on time and was well packed and was in good condition.”

Helpful Report

Posted 10 months ago

Hi Kevin, Thank you so much for your fantastic 5-star rating of tree2mydoor. We truly appreciate your kind words and are pleased to hear that your tree arrived on time, well packed, and in good condition. We take great care in ensuring that our products are delivered with utmost care, and your satisfaction means the world to us. Once again, thank you for choosing Tree2mydoor, and if you need any help with your order, please let us know at care@tree2mydoor.com.

Posted 10 months ago

“Always arrives in excellent condition,great selection & can always pick the delivery date.Not the first time I ordered & all previous orders are thriving, highly reccomend”

Helpful Report

Posted 10 months ago

Hi Pat, Thank you so much for your glowing 5-star rating of Tree2mydoor! We truly appreciate your kind words and continued support as a loyal customer. We're pleased to hear that your orders always arrive in excellent condition and that they have gone on to thrive, as this is a testament to our commitment to providing healthy trees for all our customers. Thank you for recommending us and if there is anything we can do to help please let us know at care@tree2mydoor.com.

Posted 10 months ago

“Prompt and helpful service and the recipiant was thrilled with the roses”

Helpful Report

Posted 10 months ago

Thank you Mrs Mackintosh, for taking the time to review tree2mydoor.com and for the 5-star rating. It is our aim to delight all of our customers and their recipients and we are so pleased that you are happy with the products and service we provide. As a small, independent business, we appreciate your feedback as it helps us to grow and if you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 10 months ago

“Misinformation on site about postage. I paid for next day postage which was irrelevant since it turned out plants were not being delivered till the next week. It was in memory of a very dear friend . I had to ask her daughter if it had been delivered which was distressing. Then I was informed nursery had not been open and the extra postage was refunded. I think my disappointment was worth more than £2.”

Helpful Report

Posted 10 months ago

Hi Anna, Thank you so much for taking the time to provide us with your valuable feedback regarding your recent experience with Tree2mydoor. We apologise for the disappointment caused with the delivery of your gift, especially given the sentimentality attached to it. We only ever want our customers and their recipients to be delighted by the products and service we provide and apologise for missing the mark on this occasion. Your feedback has been key in improving this moving forwards. If there is anything we can do to help, please let us know at care@tree2mydoor.com.

Posted 10 months ago

“As always beautiful gift Prompt delivery & packaged well Recommend for that special gif”

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Posted 10 months ago

Hi Wendy, We are delighted to hear that your experience shopping with us was a good one and thank you so much for recommending us. We really do appreciate it, and hope to be of assistance to you again soon. We appreciate you taking the time to leave us a review and a 5-star rating, and if you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 10 months ago

“Ordered during Christmas holidays and still had prompt delivery, healthy looking rose bush and beautifully presented. Will definitely use the company again”

Helpful Report

Posted 10 months ago

Hi Ann, Thank you for leaving us such a wonderful review. We really appreciate you taking the time to do this, and we're so happy to hear that our living gifts have been everything that you were hoping for! We always strive to deliver excellent gifts- no matter the occasion. As a family-run, independent business it is reviews such as yours that help us grow and we are entirely grateful for that. We look forward to being of assistance to you again soon, but in the meantime, if you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 10 months ago

“I cannot comment on the rose I ordered as it was a gift sent direct to my sister but the service itself is superb- Thankyou .”

Helpful Report

Posted 10 months ago

Hi Angela, Thank you for taking the time to leave us a review. We are so pleased to hear that you are happy with the service we provided. Here at T2MD, we always aim to delight all of our customers and your feedback is much appreciated. We hope your sister enjoys her rose for a long time to come. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 10 months ago

“Thank you so much for the wonderful gift of the memorial tree for my best friend. She was absolutely emotionally grateful and I am so thankful for your wonderful service.. Many thanks Deborah”

Helpful Report

Posted 10 months ago

Dear Deborah, Thank you so much for your amazing 5 star rating of Tree2mydoor! We are truly grateful for the opportunity to provide you with a memorial tree gift for your best friend, which we are sure she will enjoy for a very long time to come. We strive to bring emotional comfort and heartfelt gifts to all our customers and their recipients, so thank you for your feedback, and thank you for choosing Tree2mydoor. If you need any help with your current or future purchases, please let us know at care@tree2mydoor.com. We are always happy to help.

Posted 10 months ago

“My tree arrived beautifully packaged and as schedule. I will no doubt be ordering again. My tree was purchased as a gift and they loved it. Thankyou”

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Posted 10 months ago

Thank you again, Irene, for taking the time to leave us such a wonderful review. We are delighted to hear that your recipients love their Japanese Alpine Cherry Tree Gift, and we are sure they will enjoy it for a very long time. We are so happy you enjoyed shopping with us and look forward to being of assistance to you again, but in the meantime, if you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 10 months ago

“This is a scam. My tree never arrived and there is no contact number on the website.”

Helpful Report

Posted 10 months ago

Hi David, Thank you for taking the time to leave us your review. We sincerely apologise for the inconvenience you have experienced with your recent order. We strive to provide a timely and efficient service to all of our customers and we completely understand your frustration. Rest assured we will look into the matter immediately for you and contact you via the email address registered on your account, later today. You mention that you were unable to find our telephone number, this is included on our Contact Us page on our website and we apologise if you could not locate this. Tree2mydoor.com celebrated its 20 year anniversary last year and to date we have close to 11,000 5-star reviews. We do everything we can to ensure that our products arrive in the best possible condition, and on time, and when that doesn’t happen due to events outside of our control, it is very frustrating for our whole team. Rest assured we will have this matter resolved for you as soon as possible. In the meantime, if there is anything else we can do to help, please let us know at care@tree2mydoor.com.

Posted 10 months ago

“Firstly, my purchase was supposed to arrive on 22/12/2023 but, as documented with yourselves, there was a delay from the delivery company and so it didn’t arrive until after Christmas. Unfortunately, she’s not very well as she obviously wasn’t kept in the best conditions between dispatch and delivery. We are doing the best to revive her and will let you know how we get on. Thank you for your concern.”

Helpful Report

Posted 10 months ago

Thank you so much for your feedback, Justin! We really appreciate it however we are very disappointed to hear that your Corkscrew Bay Tree arrived in a less than perfect condition, as that is never our intention. We pride ourselves on supplying the best products to all of our customers and when we are let down due to events outside of our control, it is very frustrating for our whole team. If you would like to contact us at care@tree2mydoor.com, we would be happy to look into the matter further for you. We are always happy to help!

Posted 10 months ago

“We sent an Anniversary rose bush to my parents for Christmas. It arrived on time, nicely packaged and with planting instructions and ongoing care plan. A healthy rise already shooting. Would recommend.”

Helpful Report

Posted 10 months ago

Thank you so much for the 5 star rating of Tree2mydoor, Jackie. We are so pleased to hear that the Anniversary rose bush we sent to your parents for Christmas arrived on time and in great condition, complete with planting instructions and an ongoing care plan. We always strive to deliver excellent gifts- no matter the occasion and as a family-run, independent business it is reviews such as yours that help us grow, so thank you! We hope your parents enjoy their rose for a very long time. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 10 months ago

“Great service and delivered exact product on time on the selected date”

Helpful Report

Posted 10 months ago

Thank you for taking the time to leave us a review, Gordon! We are so pleased to hear that you are happy with the service we provided. Here at T2MD, we always aim to delight all of our customers and your feedback is much appreciated. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 10 months ago

“An olive tree and a lemon tree delivered intact and in good time. Very satisfied with the service.”

Helpful Report

Posted 10 months ago

Hi Andrew, Thank you for taking the time to leave us your review of our Lemon Tree and Olive Tree Gifts. We are delighted to hear that they arrived intact and in good time. We always strive to deliver excellent gifts- no matter the occasion and as a family-run, independent business it is reviews such as yours that help us grow and we are entirely grateful for that. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 10 months ago

“Rose was brought as an Anniversary Gift for my Parents. It arrived spot on time, 4 days before Christmas, so no mean feat! My Patents loved the Rose, that arrived packaged well presented The Rose it’s self I’m sure will blossom and grow once planted in Spring, Thank you all at Tree2my door.”

Helpful Report

Posted 10 months ago

Thank you so much for your 5-star rating and your kind words, Jo! We are so happy to hear that your parents Anniversary Gift arrived on time and in great condition and well packaged, as we take great pride in the products and service we provide. We hope they enjoy the Diamond 60th Anniversary rose for a long time to come and if there is anything we can do to help, please do not hesitate to let us know at care@tree2mydoor.com.

Posted 10 months ago

Tree2mydoor is rated 4.7 based on 12,758 reviews