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Tree2mydoor Reviews

4.7 Rating 12,758 Reviews
94 %
of reviewers recommend Tree2mydoor
4.7
Based on 12,758 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Tree2mydoor Reviews

About Tree2mydoor:

The tree gifts company, specialising in a mail order gift service where customers can send individually gift wrapped trees and plants for presents.
Each tree or a plant comes with exclusive greetings card that you personalise at time of order. Choose from miniature established trees to young trees and seed packs to send as gifts that will last for many years to come.

Visit Website

Phone:

01618706368

Email:

hello@tree2mydoor.com

Tree2mydoor 5 star review on 9th October 2024
Annie W
Tree2mydoor 5 star review on 3rd September 2024
Caroline R
Tree2mydoor 5 star review on 28th August 2024
John W
Tree2mydoor 5 star review on 21st August 2024
Barbara W
Tree2mydoor 5 star review on 21st August 2024
Barbara W
Tree2mydoor 5 star review on 19th August 2024
Elaine R
Tree2mydoor 5 star review on 18th August 2024
June B
446
Anonymous
Anonymous  // 01/01/2019
My purchase of an Olive Tree was a gift for my Sister's birthday. I t arrived two days early in perfect condition. I found the ordering procedure reasonably easy, and plenty of information about my order prior to delivery.
Helpful Report
Posted 7 months ago
Hi Jean, Thank you for taking the time to leave us a review. We are so pleased to hear that you are happy with the service we provided. Here at T2MD, we always aim to delight all of our customers and your feedback is much appreciated. We hope your sister enjoys her Olive Tree for a long time to come. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.
Posted 7 months ago
Ordered a 20th Anniversary China rose as a gift. It’s glorious. The whole process was slick and well-organised. I was very happy with the packaging and delivery arrangements. I’d definitely recommend Tree2mydoor.
Helpful Report
Posted 7 months ago
Hi Eleanor, Thanks again for taking the time to review tree2mydoorcom. We really do appreciate it and hope the rose bush is enjoyed for a long time to come. We look forward to being of assistance to you again soon, but in the meantime, if you need any help with your current or future purchases, please contact us at care@tree2mydoor.com.
Posted 7 months ago
Lovely healthy rose - delivered on time
Helpful Report
Posted 7 months ago
Thanks again, Kathryn, for taking the time to review tree2mydoorcom. We really do appreciate it and hope the Rose Bush Gift is enjoyed for a long time to come. We look forward to being of assistance to you again soon, but in the meantime, if you need any help with your current or future purchases, please contact us at care@tree2mydoor.com.
Posted 7 months ago
I ordered a rose tree for my Wife to celebrate 35 years of marriage. The plant is the Coral Rose, which arrived on the date I requested, carefully and beautifully packaged with my notes in support. We have planed the tree and look forward to many years of enjoyment. Tree2mydoor also offer their 5 year guarantee for the plant, therefore we have no concerns over the quality of the plant.
Helpful Report
Posted 7 months ago
Hi David, Thank you for leaving us such a wonderful review. We are so happy to hear that the rose bush arrived in good condition, beautifully packaged, and on time, as that is always our intention. We hope that you and your wife enjoy the rose for a very long time to come. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.
Posted 7 months ago
I received a lemon tree as a gift last year and when it arrived it had lots of lemons on it and it has remained healthy. I bought one for someone as they loved mine but unfortunately it arrived with no fruit on it. However it was taller than mine and still had a lovely scent so hopefully lemons will appear one day. It does say you can’t guarantee fruit on the trees so all in all a satisfied customer.
Helpful Report
Posted 7 months ago
Hi Joanne, Thank you for taking the time to leave us your review. We are delighted to hear that your lemon tree is going strong, and rest assured your recipients' tree will develop lemons in no time. We look forward to being of assistance to you again soon, but in the meantime, if you need any help with your current or future purchases, please contact us at care@tree2mydoor.com.
Posted 7 months ago
I live in the United States but from the UK and I found this site and have used it every time I want to send something to family and friends. Everything arrives in perfect condition and everyone I have sent something to absolutely love it. I sent my sister a rose plant last year and it bloomed the most gorgeous roses and is coming up again. I would high recommend Tree2mydoor. They have put a smile on many of my family and friends going through sad times. I will continue to use them and only them.
Tree2mydoor 5 star review on 11th April 2024
Helpful Report
Posted 7 months ago
Hi Rhoma, Thank you for your wonderful review of tree2mydoor.com. We are, as always, delighted to be of assistance to you and look forward to being of service to you again soon. It makes us so happy to know that your friends and family have living memorials of loved ones who have past, and that your gifts are helping our planet. Please let us know if you require any assistance with your current or future purchases at care@tree2mydoor.com. We are always happy to help.
Posted 7 months ago
An excellent job as always, plant was delivered on time and without any problems.
Helpful Report
Posted 7 months ago
Hi Nilofar, Thanks so much for your review. We are happy to hear that we did an excellent job for you and that your plant was delivered on time and without any problems. We work very hard to make sure that our customers are delighted by our products and service and we really do appreciate your custom. If we can be of further assistance to you, please let us know at care@tree2mydoor.com.
Posted 7 months ago
First class service would definitely use them again
Helpful Report
Posted 7 months ago
Hi Janet, Thanks so much for taking the time to leave us a 5-star rating. We are delighted to hear that you found our service to be first class and we look forward to being of assistance to you again. In the meantime, if we can be of service, please let us know at care@tree2mydoor.com.
Posted 7 months ago
Whilst the product was nice, the company omitted to include my message that somewhat detracted from a nice experience. My friend had to ring round her friends to ascertain who sent it.
Helpful Report
Posted 7 months ago
Dear Jayne, Thank you so much for taking the time to share your feedback with us. We are very sorry to hear that your message was missing from your order, as that is never our intention. We completely understand the importance of a gift being delivered in perfect order and apologise that we missed the mark on this occasion. If we can be of assistance please do not hesitate to let us know at care@tree2mydoor.com. We are always happy to help.
Posted 7 months ago
Loved the rose bushes so much. Packaged well and we are looking forward to watching them grow. Thank you! Highly recommended!
Tree2mydoor 5 star review on 10th April 2024 Tree2mydoor 5 star review on 10th April 2024
Helpful Report
Posted 7 months ago
Thank you so much, Sharon, for your review and 5-star rating! We are thrilled to hear that you loved the rose bushes and that they were packaged well. We appreciate your recommendation and are honoured to have provided you with a delightful experience. Thank you once again, and we look forward to serving you in the future! In the meantime, if you need any help, please let us know at care@tree2mydoor.com.
Posted 7 months ago
The mini Olive tree arrived on exactly the date requested. It was very well packaged and in excellent condition.
Helpful Report
Posted 7 months ago
Hi Ann, Thank you so much for your 5-star rating of Tree2mydoor! We are delighted to hear that the mini Olive tree arrived on the exact date requested and that it was in excellent condition. Our team takes great care in packaging each tree to ensure it arrives safely and in perfect condition. Your satisfaction is our top priority, and we are thrilled that we were able to meet your expectations. If you need any help with your current or future orders, please do not hesitate to let us know at care@tree2mydoor.com. We are always happy to help!
Posted 7 months ago
Great customer service kept informed from ordering to delivery plant was. In great condition would definetley use again
Helpful Report
Posted 7 months ago
Dear Michael, Thank you so much for awarding Tree2mydoor with a fantastic 5-star rating! We sincerely appreciate your feedback and are thrilled to hear that you had a positive experience with us. We always strive to provide excellent customer service, and take great pride in ensuring that our plants are delivered in excellent condition, and we are thrilled that yours arrived in great shape. Thank you again for your kind words and we look forward to being of assistance to you again soon. In the meantime, if you need any help with your current or future orders, please let us know at care@tree2mydoor.com.
Posted 7 months ago
I brought this as a gift for a diamond anniversary it arrived well packed and in lovely condition the only disappointment was the green paper used in the presentation wrap think it should have been silver / white they would have looked much better and showed the presentation better but very pleased otherwise
Helpful Report
Posted 7 months ago
Thank you so much, Moira, for your review of Tree2mydoor! We truly appreciate your feedback and are delighted to hear that the gift arrived well packed and in lovely condition for the diamond anniversary celebration. We apologise for the disappointment regarding the green paper used in the presentation wrap. Your suggestion for silver or white paper is duly noted and will be discussed with our Packing Manager. Thank you again for your support and for sharing your experience with us! If we can be of further assistance to you, please let us know at care@tree2mydoor.com.
Posted 7 months ago
Tree2mydoor always offers high-quality products wrapped beautifully, making them great gifts. I have used Tree2mydoor many times for condolence gifts through the organisation, and they are well received by all. It's great that you can plant trees to continue to grow instead of flowers, which fade away so quickly.
Helpful Report
Posted 7 months ago
Dear Kath, Thank you so much for your fantastic 5-star rating of Tree2mydoor! We truly appreciate your continuous support and loyalty as a valued customer. We're delighted to hear that you find our products to be of high quality and beautifully wrapped, making them perfect gifts. At Tree2mydoor, we always strive to provide the best experience possible and work hard to provide lasting gifts that are kind to our environment. If we can be of assistance with your current or future purchases, please do not hesitate to let us know at care@tree2mydoor.com.
Posted 7 months ago
Very pleased with both roses delivered..would have been 5stats but for the fact a small part was snapped off
Helpful Report
Posted 7 months ago
Hi Des, Thanks so much for taking the time to leave us your review. We are delighted to hear that you received your rose bushes in a timely manner, but sorry to hear that one sustained a small break during transit. We do everything we can to ensure our products arrive in the best possible condition, and apologise sincerely for the damage. If you require any assistance with your purchase, please do not hesitate to let us know at care@tree2mydoor.com. We are always happy to help.
Posted 7 months ago
Great customer service, presentation very special , looking forward to the beautiful flowers budding
Helpful Report
Posted 7 months ago
Thanks again, Bonnie, for taking the time to leave us a 5-star review. We are delighted to hear that you had a great shopping experience with us, and we look forward to being of service to you again soon. In the meantime, if there is anything else we can do to help, please let us know at care@tree2mydoor.com.
Posted 7 months ago
Delivered on correct day. As it was a gift for someone 350 miles away I cannot comment on what was delivered!
Helpful Report
Posted 7 months ago
Hi Andrea, Thank you for your review. We are delighted to hear that your gift arrived on the day you requested, as that is always our intention. We hope the gift will be enjoyed for a very long time. If you require any further assistance, please let us know at care@tree2mydoor.com.
Posted 7 months ago
Excellent service , prompt delivery and kept me informed.?
Helpful Report
Posted 7 months ago
Hi Jacqueline, Thanks for taking the time to leave us your review and 5-star rating. We are delighted to know that you were pleased with the service we provided you. We take our customer service very seriously here at T2MD, and should you require any further assistance, please let us know at care@tree2mydoor.com. We're always happy to help!
Posted 7 months ago
The rose bush was delived on time and superbly wrapped and protected. The plant was healthy and flourishing . I cannot recommend this company high enough and they will be my "go to company" in future
Helpful Report
Posted 7 months ago
Thank you so much, Margaret, for your review and 5-star rating of Tree2mydoor! We greatly appreciate you taking the time to do this and we're also delighted to know that the plant arrived in a healthy and flourishing state. Your high recommendation means the world to us, and we look forward to being of assistance to you again soon. Should you need anything else in the meantime, please don't hesitate to let us know at care@tree2mydoor.com.
Posted 7 months ago
Great service. Delivered as promised and well received as birthday gift. Good condition. Healthy plant. Thank you.
Helpful Report
Posted 7 months ago
Hi Angela, Thanks so much for your feedback and 5 star rating. We're so happy to hear that your Star Jasmine Gift was well received by the recipient, and we're sure it will be enjoyed for a long time. Thank you for shopping with us and we hope to be of service to you again soon. In the meantime, if you need any help with your current or future orders, please let us know at care@tree2mydoor.com.
Posted 7 months ago
Tree2mydoor is rated 4.7 based on 12,758 reviews