Tree2mydoor Reviews

Name: Tree2mydoor
Address: Albany Mill, Old Hall Street,, Manchester
Rating: 4.74

4.7 Rating 12,758 Reviews

94 %

of reviewers recommend Tree2mydoor

4.7

Based on 12,758 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Tree2mydoor:

The tree gifts company, specialising in a mail order gift service where customers can send individually gift wrapped trees and plants for presents.
Each tree or a plant comes with exclusive greetings card that you personalise at time of order. Choose from miniature established trees to young trees and seed packs to send as gifts that will last for many years to come.

Visit Website

Phone:

01618706368

Email:

hello@tree2mydoor.com

Tree2mydoor 5 star review on 9th October 2024

446

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful rose bought for a 60th birthday. Speedy delivery and presented beautifully. Thank you”

Helpful Report

Posted 6 months ago

Hi Alison, Thank you for your fantastic 5-star rating of Tree2mydoor! We appreciate you taking the time to leave us your feedback. We're thrilled to hear that you loved the beautiful rose you purchased for the 60th birthday celebration. Our team always strives to provide speedy delivery and presentation that truly captures the essence of the occasion. Your kind words mean the world to us. Thank you again for choosing Tree2mydoor, and we look forward to serving you in the future. In the meantime, if you need further assistance, please contact us at care@tree2mydoor.com.

Posted 5 months ago

“Sent a rose bush for an 80th birthday gift. Very healthy plant with lots of green foliage so should flower beautifully. Only minor negative was delivery man just left without waiting for anyone to come to the door! That being said it was delivered exactly on time. Will definitely use this sit again!”

Helpful Report

Posted 6 months ago

Dear Samantha, Thank you so much for your wonderful 5-star rating and review of Tree2mydoor! We are thrilled to hear that you were pleased with the rose bush you sent as an 80th birthday gift. It's great to know that the plant arrived in a healthy condition, with lots of green foliage that will surely lead to beautiful flowers. We apologise for the minor inconvenience you experienced with the delivery man not waiting for someone to answer the door. However, we are glad to hear that the delivery was made exactly on time. We appreciate your understanding in this matter. We are grateful for your kind words and look forward to being of assistance to you again in the future. In the meantime, if you need any help with your current or future purchases, please contact us at care@tree2mydoor.com.

Posted 5 months ago

“Very good communications and updates on the order - also friendly and polite. The quality of the products was excelletn too.”

Helpful Report

Posted 6 months ago

Dear Mary, Thank you so much for awarding Tree2mydoor with a fantastic 5-star rating! We are absolutely thrilled that you had such a positive experience with us. We greatly appreciate your feedback and are delighted to hear that our communications and updates on your order were very good. Our team takes pride in providing friendly and polite service to ensure a smooth and enjoyable shopping experience for all our customers. Furthermore, we are thrilled that you found the quality of our products to be excellent as that is what we strive for. Thank you once again and if we can be of further assistance, please let us know at care@tree2mydoor.com.

Posted 5 months ago

“Great efficient service Kept informed of the progress of delivery which was far away.”

Helpful Report

Posted 6 months ago

Thank you so much, Lisa, for giving Tree2mydoor a 5-star rating! We sincerely appreciate your kind words and are delighted to hear that our service was efficient and kept you informed throughout the delivery process, even if the recipient was far away. Your support means the world to us and if you require any further assistance, please let us know at care@tree2mydoor.com.

Posted 5 months ago

“A beautiful plant delivered as requested on the date requested to the receipitant ( bought as a gift) Easy ordering process and excellent customer service.”

Helpful Report

Posted 6 months ago

Hi Helen, Thank you so much for giving Tree2mydoor a 5-star rating! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. It's wonderful to know that the beautiful plant you ordered was delivered as requested to the recipient and that the ordering process was easy for you. We take pride in providing excellent customer service, and your kind words mean a lot to us. Thanks again for choosing Tree2mydoor.com. We look forward to serving you again in the future! If you need any help with your current or future purchases, please contact us at care@tree2mydoor.com.

Posted 5 months ago

“Great quality plant arrived on the delivery date! Couldn’t ask for anything better”

Helpful Report

Posted 6 months ago

Dear Emma, Thank you so much for giving Tree2mydoor a 5-star rating! We are thrilled to hear that you are satisfied with your purchase. We take pride in ensuring that our customers receive great quality plants, and we are glad to know that yours arrived on the delivery date as expected. It's wonderful to hear that we have met all your expectations. Should you need any further assistance, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 5 months ago

“Easy order can pick dau no problems”

Helpful Report

Posted 6 months ago

Thanks again, Cath, for taking the time to leave us a review. We are so pleased to hear that you are happy with the service we provided. Here at T2MD, we always aim to delight all of our customers and your feedback is much appreciated. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 5 months ago

“Very happy with purchase. Was delivered on time and packaged very well. Will use again when required”

Helpful Report

Posted 6 months ago

Dear Kay, Thank you so much for taking the time to leave us a 5-star rating! We truly appreciate your support and are thrilled to hear that you are very happy with your purchase. We are glad that your order was delivered on time and packaged securely. It's fantastic to know that you had a positive experience with us. We look forward to serving you again in the future whenever you require our services. Thank you for choosing Tree2mydoor and should you require any further assistance, please let us know at care@tree2mydoor.com.

Posted 5 months ago

“Great service. Card enclosed didn’t include option to message that I could find. They were very helpful to the recipient when she enquired about sender. Will definitely use again. Oh and the plant was fab too!”

Helpful Report

Posted 6 months ago

Thanks again, Cheryl, for taking the time to leave us your feedback! We're delighted to hear that you had a great experience with our service. We apologise if the card enclosed did not include the messaging option you were looking for, but we're happy to know that our team was helpful to the recipient when she inquired about the sender. The option to leave a message should be available on our website whenever a card is added to the basket, and we apologise if this wasn't the case this time. We hope the living gift will be enjoyed for a very long time and if there is anything else we can do for you, please let us know at care@tree2mydoor.com.

Posted 5 months ago

“What a wonderful company. This is the first time I have used them and will definitely use again. The rose is gorgeous and in such great condition. Would highly recommend.”

Helpful Report

Posted 6 months ago

Dear Julie, Thank you so much for your incredible 5-star rating of Tree2mydoor! We truly appreciate your kind words and are thrilled to hear that you had a wonderful experience with us. Your satisfaction is our top priority, and we are grateful for your recommendation. We look forward to serving you again in the future but in the meantime, if you require any further assistance with your current or future purchases, please let us know at care@tree2mydoor.com. Best regards, [Your Name]

Posted 5 months ago

“Product quality is excellent. The lemon tree was healthy and had a good number of lemons.”

Helpful Report

Posted 6 months ago

Dear Sunil, Thank you so much for your fantastic 5-star rating of Tree2mydoor! We greatly appreciate your feedback and we're thrilled to know that you had a great shopping experience with us. We're also delighted to hear that you found the Lemon Tree quality to be excellent. Our team works hard to ensure that all our trees are healthy and meet our high standards. It's wonderful to know that your lemon tree arrived in great condition and had a good number of lemons. We hope it brings you joy for years to come. Once again, thank you for your kind words and for choosing Tree2mydoor. We look forward to serving you again in the future and if you need further assistance, please let us know at care@tree2mydoor.com.

Posted 5 months ago

“Sent in loving memory to a dear friend who had suffered a bereavement….she was overjoyed on receiving the rose bush and said it brought tears to her eyes. A truly special gift, offering the bereaved a lasting memory.”

Helpful Report

Posted 6 months ago

Dear Deb, Thank you so much for your incredible 5-star rating of Tree2mydoor! We truly appreciate your support and are thrilled that you had such a positive experience with us. We also want to express our heartfelt gratitude for sharing your touching story about the rose bush sent in loving memory to your dear friend who had suffered a bereavement. It warms our hearts to hear that the gift brought her so much joy and even moved her to tears. Providing a lasting memory for the bereaved is what we strive for, and we are honoured to have been able to play a small part in bringing comfort during such a difficult time. Once again, thank you for your kind words and high rating. We look forward to serving you again in the future but in the meantime, if you require any further assistance with your current or future purchases, please let us know at care@tree2mydoor.com.

Posted 5 months ago

“Fabulous service when purchasing a gift rose for a friend. Rose arrived in lovely condition and gift wrapped. I had several questions regarding its care and they were all answered expertly and promptly. Very pleased with my product and highly recommended!”

Helpful Report

Posted 6 months ago

Thanks again Caroline for taking the time to leave us your feedback. We are delighted to hear that your experience shopping with us was a good one and thank you so much for recommending us. We really do appreciate it, and hope to be of assistance to you again soon. We appreciate you taking the time to leave us a review and a 5-star rating, and if you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 6 months ago

“I think the pictures for the uninitiated are a little misleading and perhaps there should be a this is what your getting shot. I also thought it may have been a day earlier than it turned out to be. And as for the extra emails it seemed to generate, not really impressed. Delivery driver just abandoned it at the door too. The presentation of the box is good hopefully the item will grow to be the Bush in the picture, you can't tell.”

Helpful Report

Posted 6 months ago

Thanks again, Stevan for taking the time to leave us your feedback. Rest assured you have received a very healthy rose bush, that will flourish hugely over the coming weeks. We do apologise for the way in which our courier handled your order and your comments will be discussed with them. Enjoy the rose and if there is anything else we can help you with, please let us know at care@tree2mydoor.com.

Posted 6 months ago

“Excellent service and beautiful plants. So pleased with my past and latest purchases.”

Helpful Report

Posted 6 months ago

Thank you again, Joan, for taking the time to leave us a review and a 5-star rating. We are delighted to hear that your experience shopping with us was a good one and thank you for your repeat custom, we really do appreciate it. We look forward to being of assistance to you again, but in the meantime, if you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 6 months ago

“Very good service, and the Silver Wedding Anniversary was delivered on the day requested. A problem with the personalised card was sorted by an excellent customer service, by Email, on a bank holiday weekend too!”

Helpful Report

Posted 6 months ago

Hi Jacqueline, Thanks again for your review. We were very happy to have been of assistance to you. We take great pride in the customer service we provide and we're happy to have been able to resolve the matter for you. If you require any further assistance, please let us know at care@tree2mydoor.com.

Posted 6 months ago

“Wonderful easy quick service purchased an olive tree for my mother in laws 70th birthday it was beautiful good quality definitely would use you again”

Helpful Report

Posted 6 months ago

Hi Emily, We really appreciate you taking the time to leave us such a wonderful review, and we're so happy to hear that our living gift was everything that you were hoping for! We always strive to deliver excellent gifts, no matter the occasion. As a family-run, independent business it is reviews such as yours that help us grow and we are very grateful for that. Thank you so much for shopping with us and we look forward to being of assistance to you again soon. In the meantime, if you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 6 months ago

“Stunning Rose delivered to a friend who was over the moon with how beautiful the tree looks. Very well packaged and delivered with care”

Helpful Report

Posted 6 months ago

Hi Jane, Thanks for taking the time to leave us your review. We're delighted to hear that your friend is over the moon with their beautiful rose, and we hope it will be enjoyed for a very long time. If you require any assistance with your current or future orders, please let us know at care@tree2mydoor.com.

Posted 6 months ago

“This was purchased for a friend who has lost her beloved dog. It was easy to buy, sensitive in the way it was presented and made my friend very happy. She has put the ashes in the soil around the bush. I will definitely use again and recommend. Lots of variety and different reasons for gifting.”

Helpful Report

Posted 6 months ago

Hello Suzanne, Thank you so much for your wonderful 5-star rating and for choosing Tree2mydoor. We are happy we were able to help bring comfort to your friend during her difficult time. We're truly grateful for your kind words and we're thrilled to hear that our service was easy to use and we hope your friend takes much joy from the memorial rose. We look forward to being of assistance to you again, but in the meantime, if you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 6 months ago

“I have used tree2mydoor several times this year and every time the plants have been healthy and service brilliant. Great sustainable option as opposed to cut flowers .”

Helpful Report

Posted 6 months ago

Hi Karen, Thank you so much for taking the time to leave us a review and a 5-star rating. We are delighted to hear that your experience shopping with us was a good one and thank you for your repeat custom, we really do appreciate it. We look forward to being of assistance to you again, but in the meantime, if you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 6 months ago

Tree2mydoor is rated 4.7 based on 12,758 reviews