Tree2mydoor Reviews

Name: Tree2mydoor
Address: Albany Mill, Old Hall Street,, Manchester
Rating: 4.74

4.7 Rating 12,759 Reviews

94 %

of reviewers recommend Tree2mydoor

4.7

Based on 12,759 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Tree2mydoor:

The tree gifts company, specialising in a mail order gift service where customers can send individually gift wrapped trees and plants for presents.
Each tree or a plant comes with exclusive greetings card that you personalise at time of order. Choose from miniature established trees to young trees and seed packs to send as gifts that will last for many years to come.

Visit Website

Phone:

01618706368

Email:

hello@tree2mydoor.com

Tree2mydoor 5 star review on 9th October 2024

446

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was really impressed by the range of flowers/ plants that were available. Purchase was simple and the delivery was speedy.”

Helpful Report

Posted 1 year ago

Thanks again Coralie, for your review and 5-star rating. We are so pleased to hear that your shopping experience with us has been a good one, and thank you for your feedback. We hope to be of assistance to you again. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 1 year ago

“A beautiful plant and excellent service. My in laws loved it, it was for their 50th wedding anniversary. The little card which came with it was so lovely too.”

Helpful Report

Posted 1 year ago

Hi Nicola, Thank you for leaving us such a wonderful review. We really appreciate you taking the time to do this, and we're so happy to hear that our living gifts have been everything that you were hoping for! We hope your in-laws enjoy their 50th anniversary rose for many, many years to come. We always strive to deliver excellent gifts- no matter the occasion. As a family-run, independent business it is reviews such as yours that help us grow and we are entirely grateful for that. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 1 year ago

“This is the second rose I've purchased but the first time that the recipient has been able to send me an instant photo (as it was a summer, rather than winter delivery) She loved it and I thought it looked beautiful too. Scheduled delivery worked like a dream. Thank you!”

Helpful Report

Posted 1 year ago

Hi Kate, Thank you for taking the time to review Tree2mydoor.com and for the 5-star rating. We are so pleased to hear that your recipient is happy with her rose bush, and we hope she enjoys it for many years to come. We always strive to deliver excellent gifts- no matter the occasion. As a family-run, independent business it is reviews such as yours that help us grow and we are entirely grateful for that. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com

Posted 1 year ago

“I needed to change delivery and it worked very well”

Helpful Report

Posted 1 year ago

Hi Gillian, Thank you for your review and 5-star rating. We are so pleased to hear that your shopping experience with us has been a good one, and thank you for your feedback. We were pleased we were able to assist you in changing the delivery date of your order. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 1 year ago

“This is the third or fourth order from Tree2mydoor and all have been excellent. Just about to place another order for my son's birthday.”

Helpful Report

Posted 1 year ago

Hi Gill, Thank you for leaving us such a wonderful review. We really appreciate you taking the time to do this, and we're so happy to hear that our living gifts have been everything that you were hoping for! We always strive to deliver excellent gifts- no matter the occasion. As a family-run, independent business it is reviews such as yours that help us grow and we are entirely grateful for that. Thank you for your repeat custom and we look forward to being of assistance to you again. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 1 year ago

“Unfortunatley I am still awaiting my rose bush. It was ordered at the end of June”

Helpful Report

Posted 1 year ago

Hi Caroline, Thank you for getting in touch. We are so sorry to hear that you are yet to receive your order. We have looked into the matter immediately for you and have sent you an email with details of how we can get the matter resolved for you. If you need any further help, please contact us at care@tree2mydoor.com.

Posted 1 year ago

“This is the second time I’ve purchased as the previous recipient was very pleased. Unfortunately on this occasion another family member also have a golden rose bush from another supplier. I therefore saw both together and the other looked healthier and a better shape. It was still nice but when compared not to the same standard”

Helpful Report

Posted 1 year ago

Hi Sandra, Thank you for taking the time to leave us a review. We are so sorry to hear that you were unhappy with the item. We use only the best suppliers as we aim to source only the highest quality products, and we apologise if we have not met the standard on this occasion. Your feedback will be communicated to our suppliers. Please contact us at care@tree2mydoor.com if we can be of any further assistance, we’d love an opportunity to put this right.

Posted 1 year ago

“Great service and the rose arrived in bud and has since flowered with 5 beautiful blooms.”

Helpful Report

Posted 1 year ago

Hi Sue, Thank you for taking the time to review Tree2mydoor.com and for the 5-star rating. It is our aim to delight all of our customers and we are so pleased that you are happy with the products and service we provide. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 1 year ago

“The tree arrived on time and was in excellent condition. A perfect gift.”

Helpful Report

Posted 1 year ago

Hi Karen, Thank you for taking the time to review our Olive Tree Gift. It is our aim at T2MD to delight all of our customers, and we are so pleased to hear that you are happy with your purchase. We always strive to deliver excellent gifts- no matter the occasion. As a family-run, independent business it is reviews such as yours that help us grow and we are entirely grateful for that. If you need any assistance from us, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 1 year ago

“I have ordered a number of trees from you before and have always been thrilled. However this last lemon tree was a huge disappointment. There was plenty of foliage but no lemons. I was really upset as it was a 60th birthday present for my brother. I especially ordered from you as so pleased previously… zero wow factor this time”

Helpful Report

Posted 1 year ago

Thank you again, Ruth, for leaving a review and sharing your feedback with us. We are extremely sorry to know that you are unhappy with your recent purchase, and we use reviews such as these to build and grow for the future. It is really important to us that we strive and work hard to ensure all our customers have a delightful shopping experience and we are sorry it was not the case for you on this occasion. Please contact us at care@tree2mydoor.com if we can be of any further assistance.

Posted 1 year ago

“Lovely fresh Silver wedding and Golden wedding rose bushes. Both recipients very happy.”

Helpful Report

Posted 1 year ago

Hi Brenda, Thank you for taking the time to review Tree2mydoor.com and for the 5-star rating. We are so pleased to hear that your recipients are happy with their rose bushes, and we hope they enjoy them for many years to come. We always strive to deliver excellent gifts- no matter the occasion. As a family-run, independent business it is reviews such as yours that help us grow and we are entirely grateful for that. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com

Posted 1 year ago

“The recipient was very pleased by their gift of a rose”

Helpful Report

Posted 1 year ago

Hi John, Thank you for taking the time to review Tree2mydoor.com and for the 5-star rating. We are so pleased to hear that your recipient is happy with their rose bush, and we hope they enjoy it for many years to come. We always strive to deliver excellent gifts- no matter the occasion. As a family-run, independent business it is reviews such as yours that help us grow and we are entirely grateful for that. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com

Posted 1 year ago

“Turned up on time, the tree was really nice. We love it. It's only early days but hopefully it'll become bigger and better.”

Helpful Report

Posted 1 year ago

Hi Ying, Thank you for your review and 5-star rating. We are so pleased to hear that your shopping experience with us has been a good one, and thank you for your feedback. We hope to be of assistance to you again. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 1 year ago

“As always very pleased with the beautiful rose purchased as a gift. Arrived quickly and in superb condition.”

Helpful Report

Posted 1 year ago

Hi Rose, Thank you for taking the time to review Tree2mydoor.com and for the 5-star rating. It is our aim to delight all of our customers and we are so pleased that you are happy with the products and service we provide. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 1 year ago

“I purchased a Loving Memories rose bush for a friend whose husband had just passed away. She thought it was beautiful and a special way to remember him. The rose bush arrived in bloom and was exactly as described.”

Helpful Report

Posted 1 year ago

Hi Karina, Thank you for leaving us such a wonderful review. We really appreciate you taking the time to do this, and we're so happy to hear that our living gifts have been everything that you were hoping for! We always strive to deliver excellent gifts- no matter the occasion. As a family-run, independent business it is reviews such as yours that help us grow and we are entirely grateful for that. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 1 year ago

“Very pleased with the rose and excellent delivery and handle with care”

Helpful Report

Posted 1 year ago

Hi Joan, Thank you for taking the time to review Tree2mydoor.com and for the 5-star rating. It is our aim to delight all of our customers and we are so pleased that you are happy with the products and service we provide. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 1 year ago

“This was something I came across by accident, but q wonderful idea for my dad's 80th birthday. The fab at 80 rose bush. Perfect as he loves roses also; having many in his garden. Ordering was easy, the cost is very competitive and delivery to my home speedily and the option to choose the date was perfect. I wanted it to come to me first, but now having tried this, I would not hesitate to get it delivered direct to the recipient.”

Helpful Report

Posted 1 year ago

Thanks again, Kathryn, for leaving us such wonderful reviews. We really appreciate you taking the time to do this, and we're so happy to hear that our living gifts have been everything that you were hoping for! If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 1 year ago

“Everything was perfect.”

Helpful Report

Posted 1 year ago

Hi Dorothy, Thank you for your review and 5-star rating. We are so pleased to hear that your shopping experience with us has been a good one, and thank you for your feedback. We hope to be of assistance to you again. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 1 year ago

“Very quick delivery . Beautifully gift wrapped. My friend was thrilled with her memorial rose bush”

Helpful Report

Posted 1 year ago

Hi Beverley, Thank you for taking the time to review Tree2mydoor.com and for the 5-star rating. We are so pleased to hear that your friend is thrilled with her At Peace rose bush, and we hope she enjoys it for many years to come. We always strive to deliver excellent gifts- no matter the occasion. As a family-run, independent business it is reviews such as yours that help us grow and we are entirely grateful for that. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com

Posted 1 year ago

“Excellent service, rose tree arrived in perfect condition. Thank you. My only suggestion would be to enable the customer to identify the celebration that the purchase is for. My daughter was amused to find greetings for her Pearl Anniversary (as 'just married' herself) but I did not see a way to exclude this greeting on purchase.”

Helpful Report

Posted 1 year ago

Hi Sarah, Thank you for taking the time to leave us a review. We are so pleased to hear that you are happy with the rose you ordered for your daughter, and we have taken note of your feedback regarding the labelling of our plants, and will pass this onto our supplier for their immediately attention. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 1 year ago

Tree2mydoor is rated 4.7 based on 12,759 reviews