Travertine Store Reviews

Name: Travertine Store
Address: Low Gate Lane, Boston, Boston
Rating: 4.57

4.6 Rating 812 Reviews

90 %

of reviewers recommend Travertine Store

Company Reviews

Metrics

Info

4.6

Based on 812 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0203 941 6101

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Travertine Store 5 star review on 25th August 2024

VALERIE ELLIS

Travertine Store 5 star review on 9th June 2024

PAULA EDWARDS

Travertine Store 5 star review on 20th October 2023

REX DURHAM

Travertine Store 5 star review on 9th December 2022

KATIE LEE

Travertine Store 5 star review on 12th December 2021

Customer

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Top class service Delivery quick and delivered right up to the front door Well done”

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Posted 4 years ago

“My limestone tiles are beautiful and were expedited rapidly and packed exceptionally well for their journey. All staff were attentive and as good as their word on all matters.”

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Posted 4 years ago

“Very pleased with tiles delivery excellent”

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Posted 4 years ago

“Efficient and very helpful”

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Posted 4 years ago

“I have not recived yet”

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Posted 4 years ago

“Brought silver travertine tiles, delivery was quick and no breakages. Great price and the tiles look good quality, will see how they look once laid”

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Posted 4 years ago

“Great value and great service. Every tile arrived intact. Only slight disappointment was that delivery contractors delivered onto roadside of kerb and was bolshy about putting it on kerbside.”

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Posted 4 years ago

“The service and product were very good and were as described. Two things tho, the first sample didn't arrive after 10 days and I had to order another one and secondly when my subsequent order was delivered I wasn't notified in advance and it was pure chance that I was only 5 minutes away from my house when the driver called to say he was outside my house.”

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Posted 4 years ago

“Very happy with the travertine store, good products and good delivery times, Thanks john”

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Posted 4 years ago

“The delivery was fine and just-in-time the problem was we didn’t sign and he didn’t gave us any paper and he didn’t let us to check our delivery.”

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Posted 4 years ago

“Nice tiles Customer Service need to be trained better”

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Posted 4 years ago

Dear Customer, Many thanks for your feedback. Because our staff is working from separate locations due to the Covid situation, sometimes we may unintentionally fall short of our service expectations. Please advise what we did wrong and we will make sure to learn from our mistakes.

Posted 4 years ago

“Clunky e-commerce, and very inflexible shipping set up as had to pay a pallet price for 1 m2 product was perfect though”

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Posted 4 years ago

Dear Customer, Many thanks for your feedback. Our prices are very competitive and we pass the delivery charges from our transport companies directly to the customers without any profit. Due to the nature of our products, we have to use pallet networks to transport our fragile tiles safely. If we use cheaper courier services, the items won't be insured and they will most likely get damaged on the way to yourselves. Therefore 1m2 or 30m2 of items have the same transport costs and these are all well displayed on our checkout pages with no hidden fees.

Posted 4 years ago

“Very speedy service, both sending samples and processing the resulting order.”

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Posted 4 years ago

“Very happy 👍”

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Posted 4 years ago

“Got exactly what I required, extremely good quality, at an excellent price, delivered very promptly and without any damage or problems; I would recommend this company”

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Posted 4 years ago

“Very fast delivery great price no problems at all.”

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Posted 4 years ago

“Great service, fast delivery and no damaged tiles. Great price and beautiful tiles, one very happy customer”

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Posted 4 years ago

“Tiles turned up on time great service”

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Posted 4 years ago

“Tiles arrived very quickly particularly in the current difficult period (Lockdown)and are exactly as the sample we received so we are very happy with our purchase”

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Posted 4 years ago

“Good professional service from Shaz and team, everything like clockwork, good communication, very happy to work with them again.”

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Posted 4 years ago

Travertine Store is rated 4.6 based on 812 reviews