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Travertine Store Reviews

4.6 Rating 816 Reviews
90 %
of reviewers recommend Travertine Store
4.6
Based on 816 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 87%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Travertine Store Reviews
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Phone:

0203 941 6101

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Travertine Store 5 star review on 25th August 2024
VALERIE ELLIS
Travertine Store 5 star review on 9th June 2024
PAULA EDWARDS
Travertine Store 5 star review on 9th June 2024
PAULA EDWARDS
Travertine Store 5 star review on 9th June 2024
PAULA EDWARDS
Travertine Store 5 star review on 20th October 2023
REX DURHAM
Travertine Store 5 star review on 9th December 2022
KATIE LEE
Travertine Store 5 star review on 12th December 2021
Customer
25
Anonymous
Anonymous  // 01/01/2019
Ok
Helpful Report
Posted 9 years ago
Fast efficent service and delivery.
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Posted 9 years ago
Very reasonable price. Fast delivery. Well packaged product arrived in perfect condition.
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Posted 9 years ago
Monika was very helpful in advising me when delivery was due quality tiles and a lot cheaper than other stores
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Posted 9 years ago
This is the fourth time we have purchased floor tiles from Travertine . Firstly for our new conservatory we chose the 305 X 305mm black granite quartz again the same for the bathroom , these have a bronze sparkle to them .Then the Star Galaxy for the hallway and porch now the same for the kitchen .The star galaxy are similar to the tiles as you go into duty free air side at Birmingham airport to get some idea but of the 305 mm sq size . When you request a sample ,it arrives in a couple of days . The tiles are excellent quality and are very good value . Similar tiles are available from B&Q and Tops , but you compare the difference in price ! a very substantional saving . Delivery is very reasonable , for a delivery of 155 tiles weighing near 500kg , cost £34 to B post code arriving in 3 working days or express delivery at a higher rate . Very happy with the service and product ,I had a 5% discount on the last order saving another £22 . I highly recommend them ,maybe it would be an idea for them to supply some more variants of coloured quartz which I have seen in Tops ,reds ,blues I hope this review helps you, I don't usually leave reviews , but in this case ! Dave Tamworth Staffs
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Posted 9 years ago
Great Price Lovely tiles Fast delivery Top everything
Helpful Report
Posted 9 years ago
Excellent efficient friendly service and top quality product. Thank you!
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Posted 9 years ago
Excellent service. Notified immediately when order would be delivered & full information on any requirement s.
Helpful Report
Posted 9 years ago
Order process - quick and straightforward; discount applied. Email communication - clear and prompt. Delivery - timely driver contact. Goods delivered in excellent condition. Product - nice travertine; value for money. A nice company to do business with. David, Wimbledon.
Helpful Report
Posted 9 years ago
I've now bought several different tiles from Travertine Store and they have all been fantastic value and look great The cream silver marble is really impressive in our bathroom and was great value we also have the premium travertine and cappuccino marble all of it is much cheaper than elsewhere and the quality is superb We had a few broken tiles during the delivery and they were replaced with no fuss.
Helpful Report
Posted 9 years ago
Great quality stone quick delivery& no breakages will be using this company again
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Posted 9 years ago
Spot on loveley
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Posted 9 years ago
We purchased honed and filled travertine tiles online and everything went smoothly. There was small number of breakages though but we already ordered extra so will use these for cuts. Overall very happy with our purchase.
Helpful Report
Posted 9 years ago
After ordering a sample, which I would recommend, I ordered the tiles I required with Monika, and she got the correct tile from my sample order. Although I had a problem with the delivery, Monika, rang me, the next day, and told me she would have the situation sorted by lunchtime the following Monday, to which she had arranged for the replacement tiles to be delivered. I got them at 9.30 and I am looking forward to laying the tiles. I WILL recommend Travertine Store, and as a salesman myself, will always recommend people to ask for Monika, as she was polite and reassuring that the order would be completed. THANK YOU MONIKA and Travertine Store
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Posted 9 years ago
I have purchased Ivory travertine from Travertine Store and i cannot be pleased more with the quality and service. Highly recommended.
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Posted 9 years ago
Good product and service at the right price
Helpful Report
Posted 9 years ago
Ordered 8Mtrs of slate. Should have received 89 off 300mm x 300mm tiles - received 87. 5 of which were broken. Quite loosely packaged on a pallet. Package them better and I'd have no complaints. Will use again though.
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Posted 9 years ago
Excellent service
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Posted 9 years ago
Good so far,have ordered a large quantity and got contacted to say there was not enough in stock but should have them in 2-3 weeks. Prompt response and the delay is fine, just hope the service continues. Samples were provided quickly.
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Posted 9 years ago
I ordered the white Carrera marble tiles. The process was very efficient from start to finish. No tiles were broken as the packaging is fantastic, however having to dispose of the pallet myself could have been a problem if I hadn't had help from my builders. The tiler I hired was excellent ( from A,Rica builders) & the tiles look beautiful
Helpful Report
Posted 9 years ago
Travertine Store is rated 4.6 based on 816 reviews