Travertine Store Reviews

Name: Travertine Store
Address: Low Gate Lane, Boston, Boston
Rating: 4.57

4.6 Rating 812 Reviews

90 %

of reviewers recommend Travertine Store

Company Reviews

Metrics

Info

4.6

Based on 812 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0203 941 6101

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Travertine Store 5 star review on 25th August 2024

VALERIE ELLIS

Travertine Store 5 star review on 9th June 2024

PAULA EDWARDS

Travertine Store 5 star review on 20th October 2023

REX DURHAM

Travertine Store 5 star review on 9th December 2022

KATIE LEE

Travertine Store 5 star review on 12th December 2021

Customer

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Once I placed the order, I received a call confirming suitable delivery date, the delivery arrived when they said it would. Tiles look uniform and good quality, very happy with the purchase.”

Helpful Report

Posted 6 years ago

“We saw some travertine tiles in a well known DIY chain but were unhappy about the quality and reviews. An internet search led us to this company whe sent us a sample FOC. This led to an order which was recently delivered and installation is almost complete. The service was excellent, they even called to apologise when the transport company made a mistake and delayed delivery by a day. Delivery is supposed to be "kerbside" but the driver wheeled the 3/4 ton pallet into my garage for me. The tiles were packed in 10s in foam boxes and so were well protected, if a little damp from the honing process. There were no breakages and the tiles were dead flat and all the same size, which makes a narrow grout line possible. Before fitting I put a very slight bevel on the tile edges with a diamond file just to make grouting easier. Adhesive was bought with the tiles and, for an amateur like me, I suggest normal and not quick set as it gave me ample fitting time. The tiles cut easily on a tile saw, I did not dare try to snap them as they are natural material. Now on with the sealer and grout.”

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Posted 6 years ago

“Great service prices beat anyone I tryed 10/10”

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Posted 6 years ago

“Ordering was extremely easy a lovely lady took my order and told me exactly what to do upon delivery.”

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Posted 6 years ago

“I had a quite a few damages on receipt of my order. I called the number provided and the staff were very helpful and friendly and sent me replacements items. V”

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Posted 6 years ago

“Easy ordering and recommendations for adhesive and grout, delivered within 3 days and very good product.”

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Posted 6 years ago

“saved me £100s of pounds”

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Posted 6 years ago

“Very pleased with my purchase of travertine tiles, they arrived when I was told they would, there was only 1 tile damaged out of 2 pallets full, the delivery driver was very helpful and polite, the tiles were very well packed and secure. Overall if you are looking to purchase travertine tiles I can highly recommend this company. Regards Paul.”

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Posted 6 years ago

“First class service throughout and excellent communication”

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Posted 6 years ago

“good service, im happy”

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Posted 6 years ago

“They were very helpful in providing samples ..photos . Prompt service”

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Posted 6 years ago

“Excellent quality and value. Super fast delivery. We are delighted with our new tiles and they have created a stunning look for our new Annexe conversion.”

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Posted 6 years ago

“The price for the product I got was about 60% cheaper than the store I shopped at. My only concern was I was told the courier had to allow 10/15 mins so I can check it. The courier said no chance. Luckily everything was spot on. Thanks Travertine”

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Posted 6 years ago

“Delivered on time, no breakages, very helpful delivery man”

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Posted 6 years ago

“Nice tiles. Good service.”

Travertine Store 4 star review on 15th January 2018

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Posted 7 years ago

“Travertine mosaic tiles very good quality good delivery”

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Posted 7 years ago

“Easy to deal with. Product superb. Delighted with it.”

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Posted 7 years ago

“Hi traveltine I must just say that your customer service was very reassuring. Nicki was very informative and helpful. Very happy with the tiles. The opus pattern on the wall looks great. One bathroom done...one to go!!! Thanks all Anna”

Helpful Report

Posted 7 years ago

“Excellent customer service,delivery extremely quick within 48 hours,tiles are superb quality for the price,courier charges very reasonable,all in all Travertine Store are a 1st class business to deal with ,I cannot recommend them highly enough.”

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Posted 7 years ago

“Pleased with the service received. Beautiful Borders”

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Posted 7 years ago

Travertine Store is rated 4.6 based on 812 reviews