Travertine Store Reviews

Name: Travertine Store
Address: Low Gate Lane, Boston, Boston
Rating: 4.57

4.6 Rating 812 Reviews

90 %

of reviewers recommend Travertine Store

Company Reviews

Metrics

Info

4.6

Based on 812 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0203 941 6101

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Travertine Store 5 star review on 25th August 2024

VALERIE ELLIS

Travertine Store 5 star review on 9th June 2024

PAULA EDWARDS

Travertine Store 5 star review on 20th October 2023

REX DURHAM

Travertine Store 5 star review on 9th December 2022

KATIE LEE

Travertine Store 5 star review on 12th December 2021

Customer

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely fabulous company I purchased 72 packs about 7 years ago which were in perfect condition. I needed another 4 packs to finish my bathroom and the tiles being of a natural stone are the same colours. The tiles once sealed are in incredibly stylish and everyone who sees them loves them.... I have my front room, hallway, kitchen and soon the whole bathroom floor covered. This company are easy to contact, delivery was good even in this unprecedented pandemic. The waxwash solution is the best to release the grime from travertine tiles special my light premium classic tiles. Thank you Travertine store a happy customer.”

Travertine Store 5 star review on 3rd July 2021

Helpful Report

Posted 3 years ago

“Excellent service, courteous and helpful staff. The honed and filled tiles were just as expected - good quality and well finished. Do, however, ensure that you order the extra 10% as recommended as they can break easily prior to laying.”

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Posted 3 years ago

“Great quick service and great tiles”

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Posted 3 years ago

“I would have given them 5 stars if not the astronomic delivery charge.I only needed one square meter pack costing £ 24.99 for a domestic use but had to pay about £ 50 delivery charge as if I was trader/ supplier.I rang the office trying to negotiate but they were not flexible.Otherwise good product and service”

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Posted 3 years ago

“Lovely slates, brilliant price and great service with speedy delivery”

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Posted 3 years ago

“These tiles are beautiful, I love the variations in the tiles making the floor unique and they have a marble effect look running through them.”

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Posted 3 years ago

“What beautiful product, exceptional value and great service! First class!”

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Posted 3 years ago

“We love our new travertine floor! Quick delivery and beautiful tiles.”

Travertine Store 5 star review on 4th June 2021

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Posted 3 years ago

“Good choice, good prices, good service.”

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Posted 3 years ago

“Excellent product at a great price. Organising delivery was easy, very accommodating staff and tiles arrived on time with no breakages! Many thanks Victoria”

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Posted 3 years ago

“Good value for small square tumble marble tiles. Only being laid this week so not sure what they will look like in situ. Can send in a photo when it is all finished. Being used everywhere in a wet room for a guest bedroom.”

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Posted 3 years ago

“Good service. Very happy with products purchased. Exactly as described. 🙂”

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Posted 3 years ago

“Great service, quality and price. Half the price of my local tile shop saving me a great deal of money.”

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Posted 3 years ago

“Goods were delivered as promised in good condition.”

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Posted 3 years ago

“The shipment was late and it was impossible to contact the delivery company. Three tiles were broken and I am not happy.”

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Posted 3 years ago

Dear Customer, The delivery company can only be contacted through us and your replacement of 3 tiles was already authorised and this was advised to yourselves. However as you may remember, you told us that you were going to talk to your tiler regarding possibly being able to use the tiles and receive a refund instead. To date, we have not been contacted about your decision. Many thanks.

Posted 3 years ago

“Great people to deal with. My tiles were partly damaged in transit, reported it to them with photos etc and they were replaced in 2 days. First Class”

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Posted 3 years ago

“Efficient, helpful, speedy!”

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Posted 3 years ago

“Excellent service and Travertine looks fantastic.”

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Posted 3 years ago

“Very fast delivery and tiles arrived in perfect condition”

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Posted 3 years ago

“Excellent quality tiles, excellent speed of delivery, excellent prices even taking shipping into account. The only thing stopping me rating Travertine Store with 5 stars was the damage done to some of our tiles on delivery. Not sure whether this was the packaging at fault of the courier, but Travertine Store sorted replacements out speedily, which is the important thing. Overall, still a better experience than going to a well known store with an orange logo.”

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Posted 3 years ago

Travertine Store is rated 4.6 based on 812 reviews