Travertine Store Reviews

Name: Travertine Store
Address: Low Gate Lane, Boston, Boston
Rating: 4.57

4.6 Rating 812 Reviews

90 %

of reviewers recommend Travertine Store

Company Reviews

Metrics

Info

4.6

Based on 812 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0203 941 6101

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Travertine Store 5 star review on 25th August 2024

VALERIE ELLIS

Travertine Store 5 star review on 9th June 2024

PAULA EDWARDS

Travertine Store 5 star review on 20th October 2023

REX DURHAM

Travertine Store 5 star review on 9th December 2022

KATIE LEE

Travertine Store 5 star review on 12th December 2021

Customer

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery as promised. Very pleased with quality and value for money of tiles.”

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Posted 5 years ago

“Very pleased with the slate tiles and speedy service. Ordered online Saturday afternoon all delivered on Wednesday. Well packed on pallet no damaged tiles.”

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Posted 5 years ago

“I was very happy with the complete service. Oscar was fab, keeping me updated with all the information. Delivery was very prompt and the driver was helpful and friendly. There were no damages and the tiles are lovely. Will be ordering again.”

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Posted 5 years ago

“I found the travertine store very helpful and efficient service”

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Posted 5 years ago

“Recommended - travertine store sorted out a problem with paypal payment promptly and delivered the next day on a saturday. Driver was helpful, tiles all in good condition and look lovely.”

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Posted 5 years ago

“Excellent communication with Oscar, very knowledgeable. Order arrived on time and tiles are superb! Very good value and out of 182 tiles only one was chipped! Excellent - will order again for sure.”

Travertine Store 5 star review on 12th February 2019

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Posted 5 years ago

“Good service”

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Posted 5 years ago

“So happy the size and colour of the tiles matched perfectly to those we put down 15 years ago! I remember spending days trying to find a match before, driving round every tile store in Leeds. This time we found the Travertine Store, took me 5 minutes to order and they delivered to my door 3 days later, called me the day before too. Perfect service and product all round, glad I went with a natural product first time round too.”

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Posted 5 years ago

“Quick delivery and good product. A few damaged edges (only to be expected) and a wide colour variation but very good value for the price.”

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Posted 5 years ago

“Tiles look much better then on the photos and a very good quality. Fast delivery. Thank you”

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Posted 5 years ago

“good service , quality stone, delivered on time. well packaged to prevent. damage driver even helped to check for damage before signing for it.”

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Posted 5 years ago

“Brilliant service from checking we had chosen correct colour (to match existing tiles) via e mail. To delivery first thing following day as requested. Would recommend and use again.”

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Posted 6 years ago

“told I would receive goods after 1 so as I could check all merchandise driver turned up at 9 am forced to take goods without checking them and lost money as I had to race out of work to take goods disgusting”

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Posted 6 years ago

Dear Customer, Thank you for your review. We have checked this issue and found out that the delivery was booked between yourselves and delivery company as it was economy book in service. We do not have knowledge of date & time of booking as this is arranged between you and the delivery company. If the delivery company has not turned up as per your request, you should have rejected the delivery and asked them to re-deliver again. Unfortunately since you accepted the delivery when they came in, there is little we can do at this stage.

Posted 6 years ago

“Tiles arrived on time, well packaged and with no breakages! Really pleased with them in my kitchen with under floor heating”

Travertine Store 5 star review on 6th January 2019

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Posted 6 years ago

“Excellent quality Marble excellent Granite excellent Customer service brilliant”

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Posted 6 years ago

“Great service, friendly call centre, grewt product, however person from the 3rd party delivery company was rude and unaccommodating when i asked for delivery to a diffferent address 300m away.”

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Posted 6 years ago

“Spot on, cannot fault them. Prompt delivery, good prices, excellent quality.”

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Posted 6 years ago

“The tiles are just what we wanted, service was excellent ordered on line on Saturday haulier rang on Monday to arrange delivery came on Tuesday really impressed would definitely use you again. Thank you”

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Posted 6 years ago

“Web site and order process worked smoothly. Phone call to arrange delivery. Delivery driver was excellent and helpful.”

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Posted 6 years ago

“Very good.”

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Posted 6 years ago

Travertine Store is rated 4.6 based on 812 reviews