Travertine Store Reviews

Name: Travertine Store
Address: Low Gate Lane, Boston, Boston
Rating: 4.57

4.6 Rating 815 Reviews

90 %

of reviewers recommend Travertine Store

Company Reviews

Metrics

Info

4.6

Based on 815 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0203 941 6101

Write Your review

Tell us how Travertine Store made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Travertine Store 5 star review on 25th August 2024

VALERIE ELLIS

Travertine Store 5 star review on 9th June 2024

PAULA EDWARDS

Travertine Store 5 star review on 20th October 2023

REX DURHAM

Travertine Store 5 star review on 9th December 2022

KATIE LEE

Travertine Store 5 star review on 12th December 2021

Customer

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very polite, professional and reassuring. Delivery went very smoothly too. Delighted with the quality, colour and tone of the Travertine”

Helpful Report

Posted 2 years ago

“Couldn't be happier! Free samples, helpful advice, supplied 18 hard to find replacement 'Noce' travertine tiles from stock to replace 10 + year old broken tiles in the upstairs bathroom. Delivery is expensive for small quantities, but to be fair the tiles were excellently packaged and the delivery company did a great job of getting them to us carefully, quickly and completely undamaged.”

Helpful Report

Posted 2 years ago

“Quick delivery which was well packaged (only 1 tile cracked) a very good all round experience.”

Helpful Report

Posted 2 years ago

“Fantastic product and such helpful staff”

Helpful Report

Posted 2 years ago

“This is the second time we have ordered from Travertine store and again everything was perfect. Way ordering, quick delivery, great value and quality. Would highly recommend.”

Helpful Report

Posted 2 years ago

“Excellent in all aspects .Quality tiles and speedy delivery with helpful carrier Thoroughly recommend this company”

Helpful Report

Posted 2 years ago

“I have been purchasing from this company for many years now for serval projects, always a professional and prompt service”

Helpful Report

Posted 2 years ago

“Delighted with my bathroom tiles which were so easy to order, arrived promptly and all in good condition. Definitely recommend Travertine Store 👍”

Helpful Report

Posted 2 years ago

“Service and customer care absolutely faultless, can't recommend highly enough”

Helpful Report

Posted 2 years ago

“Brilliant Service ordered porcelain polished tiles they arrived and not a single tile was broken very impressed with the service. Would order again.”

Helpful Report

Posted 2 years ago

“Really good service, despite a very small order, couldn’t be more helpful sorting out some queries. Lovely tiles as well, arrived perfect condition very quickLy. Highly recommended for product, value, service.”

Helpful Report

Posted 2 years ago

“Excellent quality tiles would recommend”

Helpful Report

Posted 2 years ago

“Quick delivery did have a broken bag of adhesive but this was sorted quickly with good customer service”

Helpful Report

Posted 2 years ago

“It would have been good if arrangements could have been made to get the lorry to the property rather than the builder having to act as intermediary and the customer also having to carry the tiles into the property.”

Helpful Report

Posted 2 years ago

“First class service I’m so happy with my purchase. Best company. Thank you”

Helpful Report

Posted 2 years ago

“Excellent help ordering the tiles. Amazing organisation of the company and safe delivery of the tiles. Thankyou”

Helpful Report

Posted 2 years ago

“Absolutely excellent tiles. The quality and finish is very best. Prompt and effective customer service. Prices are very competitive for this type of product. Highly recommend.”

Helpful Report

Posted 2 years ago

“The Store and in particular Joe helped to make the purchase of Travertine Tiles easy, however the size and delivery of the order proved to much for the transport company and I had to resort to hiring my own van at additional cost and inconvenience!! Not a good start to tiling Four bathrooms…”

Helpful Report

Posted 2 years ago

“Really pleased - thank you”

Helpful Report

Posted 2 years ago

“Excellent customer service and assistance when querying. Promtlpt delivery of tiles at competitive price.”

Helpful Report

Posted 2 years ago

Travertine Store is rated 4.6 based on 815 reviews